Eva Pedro in customer support was very efficient at solving my query. She is very professional at her job. I was very pleased that she did not give up until my whey was resolved.
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I enquired about a deal I had seen on Travel Zoo and was told the hotel advertised was out of the city limits and they recommended another within the city. It was an Aparthotel and sounded good. I wa... Leggi di più
Good Morning Neil. I am so pleased for guidance and would like to wish you have nice June month helping your customers and I have good experience with your Superescapes Ltd Thanks once again
Had a few conversations with customer support recently re our upcoming break to Istanbul. Pleased to say each time didn't have to wait long to speak to someone. Spoke to Milo Griffin and Barry Dort.... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Super Escapes Travel offers a wide selection of holidays to beach resorts and city break locations around the world at a lesser price. We have years of experience in providing quality holidays at affordable prices for all types of traveller from family holidays to stag and hen weekends. Whether you’re looking to relax on an all-inclusive holiday or take your chance on a last-minute deal, you can be sure to find a great holiday that suits your needs and your pocket. Booking online on www.superescaes.co.uk is easy, simply create your own package by selecting the flight to suit your times and budget, then choose from 1000’s of discounted hotels. Or why not book one of our daily deals that have been carefully selected based on quality and price and are posted on our homepage every morning.
Informazioni di contatto
Hitchin Road,, LU2 7XH, Luton, Regno Unito
- 01386298003
- superescapes.co.uk
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Hi there my experience completing my…
Hi there my experience completing my holiday booking with luke today was 1st class luke was very very helpful clear with information and very kind he was very understanding of all my needs updating me about my forthcoming trip I really felt relaxed about everything luke is a credit to your company 😊 keep up the wonderful fantastic work 😊
Kind regards
Ray Ellington ❤️
Eva wS very efficient and patient with…
Eva wS very efficient and patient with me I wish all your staff were like
Lesley Moore 1st march 2926
Great experience with super Escapes…
Great experience with super Escapes travel.
I really appreciate Linda Frances…
I really appreciate Linda Frances service, it's really efficient, therefore more then helpful
Recommend Dylen - Good Customer service.
Recommend this company especially Dylen
who was very helpful today with my boarding pass details that I sent. He not only instructed me on the correct email address to send passports, but confirmed receipt of the email i sent to him with all the details. This put my mind at rest that the details for boarding passes were in received and could be administrated.
Ashley was efficient and polite
Ashley was efficient and polite
Initially had the wrong email but…
Initially had the wrong email but customer services resolved helpfully
Hi Luke was really helpful in assisting…
Hi Luke was really helpful in assisting me with the details I passed on. Keep up the good work Luke
Niel Woodcraft was very professional…
Niel Woodcraft was very professional and gave me the info I requested promtly
Lovely staff.
When we booked our holiday on 24/02/2026 Henry was very helpful and got us the holiday dates and travel times we needed.
Dylan was patient and reassuring when I called to provide our passport details and the date I would be able to print the boarding passes
Good and answer my questions well from…
Good and answer my questions well from Linda Francis.
I needed to add extra baggage to my…
I needed to add extra baggage to my easy jet booking. Neil Woodcraft Was very helpful and emailed me through the prices yesterday and then rang me 1st thing this morning to complete the payment. It was all done quickly and no no stress or issues. Many thanks
At first there was a lot of back and…
At first there was a lot of back and forth with the holiday choices and the prices, but we got there in the end even though it cost me more than what was advertised, then Luke got back to me to change the birthday date that some how got messed up. So far so good finger crossed
Booking Documentations Access.
Booking Documentations Access.
I called to request my booking documentation, which I still haven't received. Took a few minutes, and all documentation was emailed immediately.
If you cant understand your customer advisor, call back - most are great!
I called to complete the passport details for my short trip, however the first person I spoke to eas very difficult to understand. After a few minutes on the call she asked me to ring back. I called back straight away and this time spoke to Vicki. Only 3 or 4 minutes on the phone, clear, efficient and polite 🙂
Efficient service
This was our first experience with Super Escapes and, although we were hesitant initially, we found them professional and helpful. We dealt with Henry who was very efficient and helped us through the process. However, it would be good to be able to speak to the same person as, on each occasion, we were unable to contact Henry. Our 4 nights in Krakow went very smoothly and we were pleased with the confirmation the night before the flight. Overall the city break in Krakow was great and the Wawel Queen Hotel was excellent. Thank you Henry
Prompt response to missing documents
Prompt response to missing documents
Efficiently dealt with by Barry Dort.
Best experience to wards the service…
Best experience to wards the service and API information that help me by Barry
Don't use this company
Don't use this company. Booked holiday arrived at the hotel and couldn't find our booking. Had to pay for hotel until the sorted it out. This also took 3 days and only had 1 day of holiday left before flying home.
Dania has been excellent in dealing…
Dania has been excellent in dealing with me. Always polite and respectful and willing to help me. Good service received
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