Eva Pedro in customer support was very efficient at solving my query. She is very professional at her job. I was very pleased that she did not give up until my whey was resolved.
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Scopri cosa dicono le persone
I enquired about a deal I had seen on Travel Zoo and was told the hotel advertised was out of the city limits and they recommended another within the city. It was an Aparthotel and sounded good. I wa... Leggi di più
Good Morning Neil. I am so pleased for guidance and would like to wish you have nice June month helping your customers and I have good experience with your Superescapes Ltd Thanks once again
Had a few conversations with customer support recently re our upcoming break to Istanbul. Pleased to say each time didn't have to wait long to speak to someone. Spoke to Milo Griffin and Barry Dort.... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Super Escapes Travel offers a wide selection of holidays to beach resorts and city break locations around the world at a lesser price. We have years of experience in providing quality holidays at affordable prices for all types of traveller from family holidays to stag and hen weekends. Whether you’re looking to relax on an all-inclusive holiday or take your chance on a last-minute deal, you can be sure to find a great holiday that suits your needs and your pocket. Booking online on www.superescaes.co.uk is easy, simply create your own package by selecting the flight to suit your times and budget, then choose from 1000’s of discounted hotels. Or why not book one of our daily deals that have been carefully selected based on quality and price and are posted on our homepage every morning.
Informazioni di contatto
Hitchin Road,, LU2 7XH, Luton, Regno Unito
- 01386298003
- superescapes.co.uk
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Super Escape Travel company gave us a…
Super Escape Travel company gave us a third class hotel by telling us a very good hotel Empire Beach Resort in Hurghada .They charged us extra for the super room having no extra facilities shower room not locking no safe in the room to lock your valuables no water bottle or a good Bar .Staff in the Bar area not understanding whiskey ran out after one shot.do not understand the difference in Rum whiskey or Brandy.My advice to anyone do not book this hotel ever.Very poor rating
Great Experience
I waited until our return before posting a review but I have to say that we were very pleased with our overall experience with Super Escapes.
As long as you stick to your guns with the offered package and don’t accept any compromises we would highly recommend.
On each occasion we were apparently their first call of the day but that aside they were very friendly and helpful. Special mention to Benjamin, Dylan and Niel
Great customer service
From the booking process through to requesting changes to the holiday the customer service was excellent. Milo who was dealing with my phone call, was very helpful and took the time to look for the best flight times available which was greatly appreciated- thanks Milo 😊
I have been really happy with my…
I have been really happy with my experience with Super Escapes. When I booked my trip I had trouble finding a hotel that I was happy with, but the people I spoke to were really patient and helped me for over an hour. Luke was also really helpful when I phoned back to confirm a few details. The whole team is great though 😀
It began with a bit of a rocky start .............
It began with a bit of a rocky start - as I work away and needed my boarding passes before the 24 hours that the agency suggested.
I had used the hotel - Smart Hotel, Maestre, Venice, previously so I knew what to expect - lovely hotel staff, good food and excellent service.
This was my 5th trip to Venice and apart from WizzAir's only allowing a small underseat bag, decided to pay for the Priority (£40 each each way) to take a small overhead case.
Super Escapes were extremely helpful and I would definitely use and travel with them again. Would like to mention the Customer Support Executive - Neil Woodcraft.
Best customer support by Barry…
Best customer support by Barry regarding the payment of by holiday
Fantastic break in Riga
This was our first trip booked through Super Escapes. Everything went very smoothly and out hotel in Riga was great. We will definitely use Super Escspes again.
Holiday to Iceland All contact has been positive with…
All contact has been positive with helpful staff including today's contact with Rio.
Good value holidays
Good value holidays although their systems are a bit bureaucratic.
Fortunately Luke helped me through the process.
Luke has been very helpful with any…
Luke has been very helpful with any questions regarding our holiday booking
Neil Woodcraft was very polite and…
Neil Woodcraft was very polite and patient today. Good customer service
Booking query
We had a query with our booking but we had it solved in minutes.
The friendly and polite customer service agent Neil Woodcraft was super quick and efficient sorting it all out
The booking was easy and they sent all…
The booking was easy and they sent all info through on my phone. Eva phoned to let me know it was time to check in. Her English could be better i struggled abit to understand what she was saying but we got through.
Would use super escapes again 👍
Rebecka has been exceptionally helpful…
Rebecka has been exceptionally helpful this morning , I am very grateful for her calm efficient manner . Thankyou
Elizabeth Meatyard
The company was excellent in all…
The company was excellent in all aspects of the process. This was our second time booking with them. The true measure of a travel is of course what happens in reality and everything went exactly as planned. I would certainly use them again, without hesitation
Dania travel consultant, excellent service
Dania has been very professional and sort out my issues
Luke was very helpful today
Luke was very helpful today, he gave me all the information I requested, very pleasant and efficient
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