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Scopri cosa dicono le persone

Valutata 1 stelle su 5

used to shop here but went to buy dad car seat covers “ better price we will match” and edward at marion sth aus store couldn’t do it because every other site has one different number on the product c... Leggi di più

Valutata 3 stelle su 5

Purchased online a specialised 20lt Castrol Professional V 0w-20 via a Trade Account. This oil meets volvo RBSO-2AE specification for VEA engines and was rhe factory fill. This oil is now obsol... Leggi di più

Valutata 5 stelle su 5

I slipped into my local Supercheap Auto store at Ocean Grove today (Vic). I was greeted upon entry by the young lady behind the register and asked her about new windscreen wipers. She directed me to A... Leggi di più

Valutata 1 stelle su 5

Blonde guy with glasses and looped earrings at Supercheap Lawnton QLD should be promoted to Head of Sales Prevention. I'll never again enter another Supercheap auto store after the rude manner in whic... Leggi di più

Dettagli dell'azienda

  1. Negozio di autoricambi
  2. anche in
  3. Grossista di accessori per auto
  4. Negozio di accessori per auto

Informazioni fornite da varie fonti esterne

Supercheap Auto is Australia's leading auto spares, parts and accessories retailer stocking a variety of car batteries, air filters, coolants and more online or in stores nationwide


Informazioni di contatto

2,4

Scarso

TrustScore 2.5 su 5

180 recensioni

5 stelle
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2,4

Tutte le recensioni

(180)

41 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

More interested in selling superfluous superficial crap

More interested in selling superfluous superficial crap and stock parts for cars that aren't on the road but if you own the most common car,it's a special order item! Not even kidding there. Can't really get commodore parts they're special order but can get something for a 50 year old mustang easier at super cheap auto. And then there's the super slow website! I hate that site it freezes evey single time on different phones or computers.in fact I hate this store and everything it stands for, it's a joke of a place for your automotive requirements but fine to buy damn beach balls and lawn chairs!!! This company takes Ripping Every Poor Customer Off to a new level don't be stupid and buy from a real car parts place, this clown show has forced the closure of the better equiped stores. Their SCA brand is AliExpress or temu crap.

22 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Far to big for their own shoes

Far to big for their own shoes. App does not work at all . Website is completely useless and doesn't have any help options , seriously terrible system that they have used. Stick to better more professional companies, just not this one.

17 agosto 2024
Non scritta su invito
Valutata 2 stelle su 5

I was scammed by a mob that used…

I was scammed by a mob that used Supercheap's website offering a discount on a battery charger.
When I spoke to the store they were far from concerned. They knew of the scam but its notification is buried deep within the website. I suggested that it should be on the front page but this caused no real response

15 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Never buy anythings from SupercheapI…

Never buy anythings from SupercheapI bought (online) 3 items from Supercheap Auto and pay full amount. I received an email from them and they said I'll have these items between 9/7 to 15/7. But I waited till 19/7 and get nothing, I sent to them 3 emails and get an automatic respond said they'll contact me as soon as they can. Never buy anythings from Supercheap Auto because you'll loose your money and get nothing. I'll put this news into our community newspaper to let our people know how about Supercheap.

18 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

What a bunch of sour faced woman

What a bunch of sour faced woman, and I use that term loosely, at this particular branch.
We parked in the only park available and this pronoun comes out, move your car closer. Didn't even have the energy to walk a couple of extra metres.
Also, $15 to change a bulb in a headlight plus the price of the bulb. Would rather pay a mechanic, absolute rip off

14 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

what a useless business, very sad

what a useless business, and it all stems from management down to the sales on the shop floor.
I paid up front for a set of brake pads, (which i ended up getting from Autobarn in 2 business days the day i recieved my refund from cheapautoparts)4 weeks later they couldnt even tell me where they were or if they were in transit, all they could tell me was that yes i had paid for them on the 27th of May and that they had placed the order on that day and thats it for 4 weeks, trying to find out twice a week where they were over that period.After 4x 7 day weeks i pulled the plug and like i said Autobarn had them for me in 2 working days.The Management and staff were all below the level of useless, i almost felt sorry for them they were that bad at there jobs. This was Supercheapauto parts at Richmond,SA.

27 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Worst customer service I have experienced


I came to your store to buy a battery and have it installed as my battery in my car is dead, only to be told that they couldn't do it. But they were happy to help another customer while I was there (Frankston Store). I only have 1 arm which is in a cast from surgery 3 weeks ago. Now I have a battery which I can't install for over a month when I have the cast on my one arm off if the surgery was successfully
. I will never ever come back to your store
I recommend if you are disable and need help do not go to this store

25 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Disgusted in your customer service.....

Disgusted in your customer service.....

I purchased a radio online at Supercheap Upper Hutt. Only to be told they can no longer supply they radio. They then offered me a second hand unit at the same price or alternatively another unit which i would have to pay in. Why advertise something you cant supply?????

I was then told to go into the store for a refund, only to then be told its a online order and they cant refund me..... This is absolute joke. I tried very hard to remain calm, but I'm now at my wits end, no radio or refund no closer to closure....

25 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent Advice

The manager helped with advice on trouble shooting my new head unit. He was extremely knowledgeable and courteous. I would highly recommend the Robina, Gold Coast store.

21 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Get your staff to work …

Well if you are the only one in the shop and thay tell you it is to tlme consuming to mix paint I will go to a company that want customer to be happy with service has there goal not to insult the customer Supercheap oconer WA next time someone come to your store and it is empty you need to get down on your knees and beg to help or just go home and watch tv

18 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Clueless about parts

Ordered parts online cause the closest store is 2 and a half hours away. Spoke with the store, online staff and the parts checker that super cheap auto has to confirm the brake pads were correct. Part arrived and not even close to fitting.

Every brake pad they had listed for my cars was incorrect. 3 different types but none that were correct. Don't bother relying on the parts checker, putting your car in their online garage or asking them if parts fit. They don't have a clue.

10 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Thanks to the Supercheap Auto team in Blenheim

The team at Supercheap Auto in Blenheim are great! Super friendly and really helpful.
I was travelling through the town on a rainy day and realised i needed to replace my windscreen wipers. Called into another 'big name' auto parts store, stood at the counter to ask for assistance, while clutching a couple of other products, and was completely ignored by the three staff members buzzing about for well over 10 minutes.
Decided to try elsewhere and went to Supercheap Auto. They were quite busy but i was welcomed as i walked in and when i told them what i was needing they immediately offered help, fitted the wiper blades for me, had a cheery chat and charged me a really reasonable price for the blades. Brickbats to the other well known autoparts store, and huge bouquet to the Supercheap Auto crew.

13 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Absolutely terrible customer service

Absolutely terrible customer service for online special orders.
2 months of waiting for apart that they said would arrive by the end of March, to be told that it looks like it won't be sent at all.
Definitely do not recommend

5 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

I went into superdump and asked then…

I went into superdump and asked then woman at the counter where the wheel nuts where. She said " what's a wheel nut". I asked to speak to someone who actually knew about cars and she got nasty. I left the store and went to a proper car parts store.
What a waste of space. Car mats and seat covers.
Otherwise forget them.

2 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Expensive Batteries

I bought two Century Batteries from Supacheap Auto Bowen and they were $200 (each) dearer than at a tyre centre 400 metres down the road. When I approached the store, they would not price match as I had already paid Supercheap for them. Disgrace and I make sure that I inform as many people as possible!

I MUST apologise to 4WD Supacentre. This Expensive Battery review was my mistake and not related to this company.

My recent purchase of a 200W Solar Blanket was excellent. Greatly reduced in price and prompt and efficient delivery.

16 giugno 2023
Valutata 1 stelle su 5

Superslow Auto

I ordered online Tuesday last week 2 products click and collect that were marked as in stock at my local store. Turns out my local store had no stock. I asked for free delivery a week ago and was given a tracking number with Startrack couriers. One week later it still has not been dispatched. Other businesses that have sent orders by Startrack couriers arrive 3 days later at the most.

11 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

Store staff are above dealing with online purchases.

Ordered items online at my local preferred store for click & collect.
At checkout, most items were not available at my preferred store, but only after multiple logins after selecting preferred store, selecting items, adding items to cart, and trying to access cart which was empty after finally getting logged in, having to repeat the whole process of selecting items again.
One item was available but defaulted unaware to me to another not local store.
Admittedly it was the next closest store, but my preferred store was 2 minutes away and the other store was 35 minutes away.
Went to my preferred store where they pointed out that the item was supposed to be collected from the other store.
Have now found online that the item is also available in the store I set as my preferred store but the counter staff too lazy to help me to canceling my order at the other store and advise me that I could buy the item from them as I was already there two days ago.
Very frustrated and disappointed at the lack of customer service from the Rutherford SCA store

9 febbraio 2024
Non scritta su invito

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