The SunnaMusk in Westfield stratford is the number one SunnaMusk Shop the staff are great great Customers Service i bought Abid Ambre Elixir that's great 👍🏿 and Abid Ambre Oil
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Sede
Cambia sedeMontfichet Road, Olympic Park, E20 1EJ London, GB
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Had not come across this company before but was given some scented card samples after passing their people at Westfield shopping centre in Stratford, whilst visiting London. I kept the samples as I pa... Leggi di più
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My curiosity got the best of me as I had always seen adverts online and stores around but never thought to try until I decided to do a scent trial at the Westfield mall. I’m happy I made a purchase,... Leggi di più
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I brought there 5 piece bottle set for £50 and all the bottles were half. Then when I put the review up the company tried to flag my comment. If I'm lying go to Stratford Westfield ask for there 5... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Informazioni di contatto
Montfichet Road, Olympic Park, E20 1EJ, London, Regno Unito
4,5
Eccellente
169 recensioni
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Great customer service from Kristi in…
Great customer service from Kristi in Westfield Stratford, took her time to show a few different fragrances, was extremely helpful.
23 ottobre 2023
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Exquisitely delectable
I’ve being purchasing Sunnamusk for years. I fell in love with your product ever since traveling to London in the summer of 2017.
31 agosto 2023
Lovely fragrance oil …
Smelt the fragrance in Westfield White City and it still smelt lovely when I got home to Hertfordshire.The website was easy to use and the delivery was so quick,very pleased with my fragrance and will defo buy again.
25 agosto 2023
Great customer service
A lovely employee named Amina welcomed us into sunnah musk with professionalism and courtesy. She packaged our items very nicely. She was able to provide us the best oud suited to us. Westfield shepherds bush. Thank you!
1 agosto 2023
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My experience with sunnamusk is amazing…
My experience with sunnamusk is amazing , efficient sending goods to myself , excellent service all round . I have referred other customers too to but Evanto smell which I buy , and will continue to buy from yourself .
3 luglio 2023
It was gud quality and like the…
It was gud quality and like the fragrance also. Delivery was soo fast
25 giugno 2023
Perfume appears weak and fades quickly…
Perfume appears weak and fades quickly compared to the card sample I was given in Westfield Stratford.
22 giugno 2023
Heaven on Earth….
So i went to Westfields and as I was passing by, a sunnamusk worker gave me 2 strips of sample perfumes. I smelt one called GOLDEN DUST and i immediately looked back wanting to go ask about the price. My husband on the other hand was in a rush so I couldn’t.
Listen, I got home and I could not stop thinking about this perfume.
Literally had a sleepless night over it so I had to search their website and place an order at 03:00am. That’s how HEAVENLY this perfume is.
Received it yesterday and I’m telling you, this is going to be my perfume FOR LIFE. Especially for date nights with hubby cos….. Found my new love y’all.. DAMN
26 maggio 2023
Wonderful scents
Wonderful scents, very good customer service and arrived super quickly!
10 maggio 2023
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Amazing scent that lasts for so long…
Amazing scent that lasts for so long and great customer service
6 maggio 2023
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Risposta di Sunnamusk London - Westfield
Hi Jas,
Thank you for leaving us such a wonderful review.
We are thrilled that you loved your experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you again for sharing your review with us and the community.
Kind Regards,
Customer Service
Sunnamusk London
I bought Aftershave Oil for my Grandson…
I bought Aftershave Oil for my Grandson he loves your product & so do I now! So ordered your samples what a good idea😊so deciding to order gifts for some family members spread the word 😊
27 aprile 2023
Risposta di Sunnamusk London - Westfield
Hi Melissa,
Thank you for leaving us such a wonderful review.
We are thrilled that you loved your experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you again for sharing your review with us and the community.
Kind Regards,
Customer Service
Sunnamusk London
Poor Quality and Performance
I have been a customer of this brand for almost a year now and I have been really happy with their products and services. However, I recently purchased my usual go to product (Evanto) which is by far my favourite fragrance in my entire collection. From the scent DNA down to the beast mode performance. I have repurchased them several times.
But this time, it felt quite different, that is the performance in particular. I feel as though it's been diluted a bit. I don't get the same feeling and intense beast mode performance like before which is very disappointing as I went and bought 3 bottles of Evanto.
14 aprile 2023
Non scritta su invito
Risposta di Sunnamusk London - Westfield
Hi Kings,
Thank you for taking the time to write this review.
We are sorry to hear that you are not completely satisfied with the intensity of the oil you purchased.
Our fragrances are carefully crafted to ensure that they meet our high standards for quality and intensity. However, there may be some variation in fragrance intensity from time to time due to factors such as temperature, humidity, and individual body chemistry.
Thank you for bringing this to our attention, and we will be sure to take all feedback regarding our products on board.
Kind regards,
Customer Service
Sunnamusk London
Risposta di Sunnamusk London - Westfield
Hi Saarah,
Thank you for taking the time to write a review.
We will take all feedback on board and hope we can improve this to a 5* rating next time.
Kind regards,
Customer Service
Sunnamusk London
I love sunnamusk
Ordered several times from sunnamusk as Its my favourite long lasting perfume of choice, the oil lasts all day and longer and is beautiful. I'd recommend Abid ambre which I've been wearing the last year until I realised it's an aftershave , however after ordering another bottle I still won't give my partner it it's that nice. Had an issue with a product and sunnamusk dealt with it straight away and went above and beyond to fix my issues. Which I thank them for as it keeps me a returning customer. Give them a try !
2 aprile 2023
Non scritta su invito
Risposta di Sunnamusk London - Westfield
Hi Lorah,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
We have emailed you from- online@sunnamusk.com
We are really sorry for the inconvenience.
Kind Regards,
Customer Service
Sunnamusk London
Risposta di Sunnamusk London - Westfield
Hi Shabana,
Thank you for leaving us such a wonderful review.
We are thrilled that you loved your experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you again for sharing your review with us and the community.
Kind Regards,
Customer Service
Sunnamusk London
Great delivery
Great delivery, quick and efficient, had this fragrance before from a friend.
Love it! ❤️
18 marzo 2023
Risposta di Sunnamusk London - Westfield
Hi Veronica,
Thank you for taking the time to leave a review.
We will take all feedback on board and hope we can improve this to a 5-star rating next time.
Thank you again for sharing your review with us and the community.
Kind Regards,
Customer Service
Sunnamusk London
The staff were amazing
The staff were amazing, had so much time for us to choose the right scents. Lovely service and good prices. Would have been a little better if there was a discount for first timers like candel ouds and other fragrance places that do student discount.
14 marzo 2023
Risposta di Sunnamusk London - Westfield
Hi Mrs Patel,
Thank you for leaving us such a wonderful review.
We are thrilled that you loved your experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you again for sharing your review with us and the community.
Kind Regards,
Customer Service
Sunnamusk London
worst service ever
worst service ever, made me a tailored perfume and never bothered to inform me that it wouldn’t be ready to pick up. So now i’ve paid £100 for a personalised oud that I don’t even have; and I was the one who is constantly having to follow up in order to understand what’s happening and whether I’ll receive my product or not. Don’t waste your time
11 marzo 2023
Non scritta su invito
Risposta di Sunnamusk London - Westfield
Hi Yas,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
Could you please provide more details about the issue to investigate your feedback further.
We would love to discuss this further via email- online@sunnamusk.com
We are really sorry for the inconvenience.
Kind Regards,
Customer Service
Sunnamusk London
I smell rich rich
I loved the smell.
My friend bought for me she is in London and I'm in Angola Africa so I had to wait for 3 months.
I can't recommend enough these fragrances specially the ladies life and golden dust
31 gennaio 2023
Risposta di Sunnamusk London - Westfield
Hi Cheila,
Thank you for leaving us such a wonderful review.
We are thrilled that you loved your experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you again for sharing your review with us and the community.
Kind Regards,
Customer Service
Sunnamusk London
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