Sunnamusk London - Westfield Recensioni 169

TrustScore 4.5 su 5

4,5

Montfichet Road, Olympic Park, E20 1EJ London, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

The SunnaMusk in Westfield stratford is the number one SunnaMusk Shop the staff are great great Customers Service i bought Abid Ambre Elixir that's great 👍🏿 and Abid Ambre Oil

L'azienda ha risposto

Valutata 5 stelle su 5

Had not come across this company before but was given some scented card samples after passing their people at Westfield shopping centre in Stratford, whilst visiting London. I kept the samples as I pa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My curiosity got the best of me as I had always seen adverts online and stores around but never thought to try until I decided to do a scent trial at the Westfield mall. I’m happy I made a purchase,... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I brought there 5 piece bottle set for £50 and all the bottles were half. Then when I put the review up the company tried to flag my comment. If I'm lying go to Stratford Westfield ask for there 5... Leggi di più


Dettagli dell'azienda

  1. Profumeria
  2. Fornitore di cosmetici e profumi
  3. Negozio di cosmetici

Scritti dall'azienda

Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.


Informazioni di contatto

  • Montfichet Road, Olympic Park, E20 1EJ, London, Regno Unito

4,5

Eccellente

TrustScore 4.5 su 5

169 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I purchased three oils that was been…

I purchased three oils that was been told to me that it was oud. I don’t recommend it here this is what they do to earn money, they lied to me and I found out 2 months later of using it that it was oil for the beard. I’m very disappointed.

13 dicembre 2022
Non scritta su invito
Logo di Sunnamusk London - Westfield

Risposta di Sunnamusk London - Westfield

Hi Elisa,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.

Could you please provide more details about the issue to investigate your feedback further.
We would love to discuss this further via email- online@sunnamusk.com

We are really sorry for the inconvenience.

Kind Regards,
Customer Service
Sunnamusk London

Valutata 5 stelle su 5

Exceptional service and a great smile!

I went to Sunnamusk in Westfield Stratford on the 5th/6th and 11th of January! My review is a little late but it's absolutely necessary for me to mention.

I was greeted by a beautiful young woman, with a contagious smile, who introduced herself as Thaqia on the 5th of January. What an amazing young woman, very respectful, sweet and kind. She spent a great deal of time helping me to choose my fragrances. She explained the backstory of the brand in such an amazing way, you can tell she knows what she is doing!
She made me feel comfortable in taking my time. She taught me a few tips and tricks, things I would never have known had it not been for that encounter with her on that day and I am so very grateful to her for helping me choose my new favourite signature scents. Alluring empress and victory have become my regular daily perfumes and soft paradise and wood de amber for date nights haha!

It is very rare to come across customer service like what I received from Thaqia, and because of this I came back with my friends and colleagues, JUST for her service and we all spent a great deal and we all left in awe and extremely happy and grateful.

Because of Thaqia, me and my friend's are definitely long-term Sunnamusk customer's, however, the day she leaves will be a sad day for Stratford. Even whilst being served by her, she was greeted by many of her previous customers who would wait just for her. THIS is what I call EXCEPTIONAL customer service.

She is talented! and a real Asset to her team but also to this Brand. She deserves a raise and recognition for her efforts!!

Thaqia if you see this or are shown this message, which I hope you do. I would like to say thank you once again from myself and on behalf of my friends.
We will be coming to see you again soon! :)

5 gennaio 2023
Non scritta su invito
Logo di Sunnamusk London - Westfield

Risposta di Sunnamusk London - Westfield

Hi Melissa,
Thank you for leaving us such a wonderful review.
We will pass this on to the Stratford Westfield branch.
We are thrilled that you loved your experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you again for sharing your review with us and the community.

Kind Regards,
Customer Service
Sunnamusk London

Valutata 5 stelle su 5

Cute samples

Cute samples, reasonable delivery time, value for money and nicely packaged.

29 dicembre 2022
Logo di Sunnamusk London - Westfield

Risposta di Sunnamusk London - Westfield

Hi S.Mohammed,
Thank you for leaving us such a wonderful review.
We are thrilled that you loved your experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you again for sharing your review with us and the community.

Kind Regards,
Customer Service
Sunnamusk London

Valutata 5 stelle su 5

Fast delivery of my favourite oil…

Fast delivery of my favourite oil Evanto. Wear it everyday and get so many compliments on how lovely the aroma is. So glad I found it originally at one of your stores in Westfield a couple of years ago. Have worn it ever since and bought many bottles.

21 ottobre 2022
Valutata 5 stelle su 5

Service was 100% oils even come gifted…

Service was 100% oils even come gifted wrapped which I wasn’t expecting. Always wanted to try them oils because bull ring always smelt nice but next time I’ll go to the stands I can’t wait 2-4 days, I been checking tracker every couple hours. Now I smell like a million bucks

22 ottobre 2022
Valutata 5 stelle su 5

Beautiful

Beautiful, long lasting scents. Had a few and all gorrgous. Speedy delivery, very nicely packaged & well wrapped also in nice gift box . What more can i say. Happy customer.

9 luglio 2022
Valutata 5 stelle su 5

The Abid amber one of my favourite to…

The Abid amber one of my favourite to perfume it has good smell and I would recommend everyone to buy it goes with work clothes and different types

11 marzo 2022
Non scritta su invito
Logo di Sunnamusk London - Westfield

Risposta di Sunnamusk London - Westfield

Thank you Ryhan for a fantastic review. Glad you love this fragrance.

Valutata 5 stelle su 5

Great service and beautiful perfume

Have bought from Sunnamusk at their stall in Stratford years ago and I have always loved their fragrances. I went yesterday again for the first time since Covid began. The man there (I don't know his name) was extremely friendly and helpful and helped my boyfriend find a wonderful fragrance. I myself bought two new ones, Pinky and Breeze of Spain. Both are extremely long lasting and just smell beautiful. They're not loud or screechy but envelop you in this cloud of deliciousness. Have always had compliments when wearing an oil from Sunnamusk.

11 febbraio 2022
Non scritta su invito
Logo di Sunnamusk London - Westfield

Risposta di Sunnamusk London - Westfield

Thank you Chanel, we are grateful for your review and am glad that you are enjoying your products.

Valutata 5 stelle su 5

11/10 service and amazing products!

I had the most pleasant experience on my visit to Sunnamusk Westfield Stratford. I was greeted with a welcoming beautiful smile by a young lady called Thaqia. The customer service I received was exquisite she knew what she was doing and it was my first time buying from this company. I knew nothing about Sunnamusk but I left intrigued and educated in the world of fine oils and Oudh.
Not to mention she persuaded me to empty my pockets and I left with not 1 or 2 but 6 different oils and 2 perfumes!
I don't know how she did it but she deserves a raise! Honestly I would highly recommend her and I will definitely be coming back because of her.
I am in absolute awe of my products and would like to Thank Thaqia for her help and time. I can assure you I am now a customer for life!! :)

14 gennaio 2022
Non scritta su invito
Logo di Sunnamusk London - Westfield

Risposta di Sunnamusk London - Westfield

Hi, We love to hear about our customer satisfaction. Thank you for your feedback.

Valutata 5 stelle su 5

Bought this for my little brother for…

Bought this for my little brother for his birthday and i loved the smell so much lasted a day. Im going to buy one for my self.

4 gennaio 2022
Logo di Sunnamusk London - Westfield

Risposta di Sunnamusk London - Westfield

Hi, We love to hear about our customer satisfaction. Thank you for your feedback.

Valutata 5 stelle su 5

I love it

I love it. 😍😍😍

22 dicembre 2021
Logo di Sunnamusk London - Westfield

Risposta di Sunnamusk London - Westfield

Hi, We love to hear about our customer satisfaction. Thank you for your feedback.

Valutata 5 stelle su 5

I’m just in love with the scent of…

I’m just in love with the scent of these oils, I got a small bottle in 2017 and kept it preciously since then and I just bought the biggest bottle and few other scents to try them out. I think these oil perfume just give you a different type of smell that suits you perfectly ! I’m loving it !

21 dicembre 2021

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più