Sunbelt Rentals Recensioni 

62
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TrustScore 2 su 5

2,0

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Valutata 1 stelle su 5

Hope you’re not unlucky enough to live near one of their members of staff who parks his van outside your house on the road he doesn’t live on all weekend Every weekend. Sod everyone else who actually... Leggi di più

Valutata 1 stelle su 5

Appalling service. Unable to send correct invoices and make up damage to bill extra. Avoid at all costs.

Valutata 5 stelle su 5

Andy in the Exeter branch went the extra mile and then some to arrange my hire, when every other rental firm in the area either refused to hire to an individual, or did not respond to my enquiry. Comm... Leggi di più

Valutata 1 stelle su 5

Worst place ever. The manager steals sells stuff to one person only and then puts a lower price in the computer and then pockets the difference. Rents stuff under his name for banned customers. Gives... Leggi di più

Dettagli dell'azienda

Scritti dall'azienda

Together, our team of specialists provide rental equipment and managed solutions into every market and sector including: construction, industrial, energy, infrastructure, government and events. We are part of the FTSE100 Ashtead Group plc, the global leader in equipment rental. We’ve brought together our entire family of leading product and solution providers, making it easier for you to access our equipment and expertise. We’re committed to new, innovative technologies and sustainable ways of working.


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2,0

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TrustScore 2 su 5

62 recensioni

5 stelle
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2,0

Tutte le recensioni

(62)

14 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Rude, abusive, inconsiderate, dangerous drivers

Sunbelt drivers seem to think they own the road and everything around them. Little boys with strangely big ego's. Speaking down to women and bullying people on the road. Parking inconsiderately and quite clearly don't have one piece of common sense between them.

1 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

I won't be using Sunbelt anymore ever again

I won't be using Sunbelt anymore if I can help it. They had a great communicative person and he was great he was great I think he was destined for great things in company. Unfortunately they replaced him an unreachable, terrible customer service person so bad I don't even remember her name. Then I got my lift to my job and it barely worked I was upset told them this they wanted to do nothing. So I decided to hold off paying them and then they had the nerve to harass my customer for the bill for. For a $500 bill and didn't owe for anymore then a month. PETTY AF HPPE THAT $500 WAS WORTH NECWR HAVING ME AS A CUSTOMER ANYMORE. CLOWNS!

1 maggio 2023
Non scritta su invito
Valutata 1 stelle su 5

Dangerous Driving!

Terrible driving witnessed by one of the drivers. 18:10ish on the 25th of May 23. Hainault Road. A green sunbelt rentals van over took a car while speeding and was dangerously close to oncoming traffic. Drivers name is Terry..I know him from his previous job!

25 maggio 2023
Non scritta su invito
Valutata 1 stelle su 5

Inconsiderate employee parking overnight.

Have not acquired any services from this company but have issues with their employee parking in residential streets from their Romford drop. Have made several complaints for last 4/5 years about the inconsiderate parking and danger they risk blocking driveways and drivers visions on blind corners. Sometimes the van is parked for 3/4 days with no use. To make it worse the driver blocked a bus from passing because of its inconsiderate parking and refused to move until he had no option.

The company say they look into and investigate but nothing happens and they let the employee carry on. No respect or consideration for general public and residential streets. Customer services not much help. Disgraceful.

14 febbraio 2023
Non scritta su invito
Valutata 1 stelle su 5

Paid for new Dehumidifier on the 3rd…

Paid for new Dehumidifier on the 3rd Feb 23 still not received on the 10th Feb Rang up to be told DPD had lost it and we have no more in stock, What a Firm to Deal with if i was you look else where and hopefully you might get what you ordered and paid for still waiting for refund Shocking service no mention of when stock coming in and if i hadn't rang would still be waiting

3 febbraio 2023
Non scritta su invito
Valutata 1 stelle su 5

Absolute useless company

Absolute useless company. I have not received my item on time. I had to chace them. When I finally got it was faulty. I think they sent a already used or sent back item. They arranged a collection day for the return but nobody turned up.
Avoid them at all cost.
Do not buy anything from them.

23 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

All good

Ordered my dehumidifier from sunbelt because everywhere local was sold out. Because of the previous bad reviews ( probably due to xmas and being busy) i phoned to confirm delivery. Phone was answered quick, an i was told they had my order an that dpd was picking it up on tues an it would be delivered on the thurs an lady gave me a tracking number.
Thurs came an so did dehumidifier. All good set it up straight away an works a treat so pleased with it....thanks.

11 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

I called about renting a lawn vacuum…

I called about renting a lawn vacuum and was told that the Cartersville Ga store had two but they were rented out. Store confirmed that they were being returned so I could drive the 45 minutes to pickup one up. I reconfirmed with the store late the day before. I show up the next morning and they did not have one. All I got was sorry. The store had my reservation on file which included my phone number….I got no call.
I will never use this company again.

28 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Shocking customer service!

Customer service is shocking! Item not delivered when promised. I had to chase them to find out the item was not in stock. My next email to arrange new delivery was ignored as were my phone calls and texts (for some reason they all use mobile numbers). A young lady did eventually call me back but her attitude was so poor! Apparently ‘we have been really busy’ justifies really poor service.

To cap it off the same young lady put the phone down in me! No swearing or abuse from me, just exasperation from me which she didn’t like!

Item did eventually arrive but only due to lot of chasing from me. I will not be returning!

2 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Absolutely useless

Absolutely useless avoid like the plague.
Get awarded big contracts yet fail to deliver constantly.
I don't know how on earth these people manage to get jobs, there are much better companies out there offering a better product, "manage" being the missing skill set.

11 settembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Please don't accept plant that seems in…

Please don't accept plant that seems in poor condition, it probably is.
Be VERY careful when hiring plant equipment from these people. Hired a digger, poor condition, broke down, repaired, broke down, replaced invoiced £1445.93 plus VAT!
Same thing happened to someone I know, hired plant, poor condition, broke down, replaced, invoiced £10,000.00!

25 marzo 2022
Non scritta su invito
Valutata 1 stelle su 5

Bellshill depot

Managers try to bully their staff and make their lives a misery. It’s no wonder employees keep leaving the Bellshill depot. Lowest payed staff in Traffic Management. Job was actually good and a great bunch of guys but it’s the Management that ruin this company. Laura Wilson is the manager at Bellshill and is just a puppet for Scott Graham. She’s just a glorified admin girl with no Traffic Management background. Constant emails about getting investigated or losing your bonus. I think if the bosses would listen to the complaints instead of brushing them under the carpet and actually got a Manager that can manage and has a bit of Traffic Management background the company would be better place to work. Not forgetting Laura’s wingman Iain Currie AKA sidekick Sid which also thinks he can bully certain employees.

1 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

The "Help Center" is of no help

The "Help Center" is of no help . I have to phone multipal times over several days to get a fitter to come to site to repair the rental equipment . If I had a choice , I would not use this company . Unfortuneately, our company has a contract with them , so I have no choice in the matter. Avoid them, use any other company, they are ALL better than Sunbelt

1 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

I have used the Derby branch of this…avoid at all costs

I have used the Derby branch of this company and I won't be using them again. I wanted to hire ladders for a job I was working on, was told what they had wouldn't fit in my long-wheel base van. I paid for delivery of the ladders and hire, what arrived was smaller than I used and were definitely not what I asked for. I physically returned the ladders and they charged me for a pickup and 3 months later I am still waiting for this be refunded. I've called numerous times and despite informing me that it's being processed the refund never arrives. I've tried head office and their recorded message for their accounts department does not work. My advice - find another hire company as they are incompetent and do not return money - avoid at all costs!

11 novembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Appalling driver

I recently had an incident with a lorry from this company's Nottingham branch. I was driving at 50mphon a dual carriageway and the Sunbelt rental lorry decided to tailgate me. He was less than half a metre from my rear bumper. The incident was recorded on my rear facing dash cam, which was sent to customer services. They carried out an 'alleged' investigation. The driver admitted he didn't realise he was that close to me!
What does this say about the safety policy of a company when a driver of an 18 ton fully loaded truck was unaware that he could have crushed me to death?
If a so called professional driver is driving on a public road without due care and attention, what is he likely to do when delivering plant to it's customers premises. Customer services carried out a 'cosmetic' investigation. In my opinion use a safety conscious company, not Sunbelt Rentals,

9 novembre 2021
Non scritta su invito

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