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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I've bought from Strength Shop many times over a number of years. All products are good - good delivery, fair pricing etc... Occasionally I have a problem or need an exchange. They're still bril... Leggi di più

Valutata 5 stelle su 5

Strength Shop equipment is excellent. I recently bought their cambered bench & row bar. I was desperate for it to arrive, when it did, it certainly didn't disappoint! At first I struggled to bring the... Leggi di più

Valutata 3 stelle su 5

Bought 20" dumbbell handles but after a single use of 20 minutes with quality olympic weight plates the black zinc coating has started flaking off and exposing the bare steel. Only used in Hom... Leggi di più

Valutata 5 stelle su 5

Ordered two shipments. Both processed on time and dispatched quickly. One shipment was partially filled by the curier and some contents lost. Called Chris from customer service - the most friendly, he... Leggi di più

Dettagli dell'azienda

  1. Negozio di attrezzature sportive
  2. anche in
  3. Negozio di articoli sportivi

Scritti dall'azienda

Strength Shop was established in 2009 to provide high quality, yet affordable strongman/strength orientated goods. In the early years we largely specialised in Strongman, Powerlifting, Olympic Weightlifting and Crossfit - but now we have expanded our range of products to cater for every lifter from someone who is just getting into fitness, to the professional athlete performing at the highest level of their sport.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

322 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(322)

28 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great customer service

I had an issue with my knee sleeves and they solved it really quick sending me a new ones with no additional cost. Their replies were also on the minute which made it a very quick and pleasing interaction to me, the end user. I wish more companies had such great customer service as Strengthshop does!

15 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great quality, fast delivery, great customer service!!!

I recently ordered an Original 2028 Olympic Barbell and some fractional weights.

The order was dispatched very quickly (same day). I'm very pleased with the quality of all items and the packagaing was also great. (The barbell packaging looked particularly bomb-proof; I had to get a hacksaw out to cut through the cardboard tube it came in, it was that thick)!!

I also made a mistake with my order which was resolved professionally and promptly by Reece.

To summarise: Great quality products, super fast delivery and great customer service, I wouldn't hesitate to recommend buying from Strength Shop and i'll certainly be using them again!!

13 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic experience …

I have now used Strength Shop for several things including equipment and clothing, and they have been fantastic everytime. Quality is brilliant and speed if delivery is pretty good. They have become my first stop for ordering anything gym related.

8 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great communication

Great communication. I accidentally ordered the XS weight lifting belt, so emailed to ask for it to be changed to a medium. I received a prompt response first thing Monday morning, to confirm the order had been amended. Thanks Reece!

4 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Highly recommended

I ordered two belts, but I mistakenly chose the wrong size for one of them. Customer service responded quickly and arranged a size swap. I received my order just two days later (Ireland). The belts are excellent quality—very comfortable, easy to use, and they really help with heavy workouts. Great product and amazing customer service. Highly recommend!

14 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

1st class service and products

Called up Strength Shop to enquire about belt and knee sizes and info and the staff were very helpful on multiple occasions helping me choose which sleeves and belt are best for me and which sizes. Products arrived the next day and work a charm! The Goliath knee sleeves offer the best of both worlds triple ply support and neoprene compression and warmth and the fled fit belt fits perfect although its a different design to what I’m used to, it fits and feels great. Overall I would highly recommend Strength Shop, the Customer Care team go the extra mile to answer all of your questions!

25 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Recently made an order which Royal Mail…

Recently made an order which Royal Mail delivered to the complete wrong address. Emailed customer support and within minutes I had a reply from Reece, who immediately arranged another delivery with a separate courier for the following working day. Really good customer service and solid product as always.

21 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Apalling.

After placing order, there was confirmation e-mail and then.. - nothing else. For weeks. Even no response to all my further e-mails asking about the status of the order, tracking etc. In the end I needed to make a call, excuse was "some issue in the system" so claim was item was by mistake not dispatched. I requested the full refund which was then produced. What a mess.

5 agosto 2024
Non scritta su invito
Logo di Strength Shop

Risposta di Strength Shop

Hi there,

Thank you for reaching out.

This is far from the standards we aim to deliver to our customers and as such I would like to apologise for any negative experience you have had whilst purchasing from us.

We had initially requested more information relating to your purchase as we were unable to locate any orders under your name, however, since we requested additional information I can confirm that we are still unable to locate any orders on our system associated with your email address nor have we been able to locate any emails between ourselves and your email address.

We would like to resolve this issue for you and would ask that you contact us directly at support@strengthshop.co.uk and we'll get back to you as soon as possible.

Kind regards,
Chris

Valutata 5 stelle su 5

Great Service

I've been using Strength Shop for several years and have never been let down.
Twice i have had an issue with an item bought and they have resolved the problem with minimum fuss and excellent customer service.
Hats off to Strength Shop :-)

14 ottobre 2024
Non scritta su invito
Valutata 4 stelle su 5

New but look like used

I buy a new belt .. quality is good but in some detail it maybe look like its used, scratches etc :/ so it not look like a new.

3 ottobre 2024
Non scritta su invito
Logo di Strength Shop

Risposta di Strength Shop

Hi there,

Thank you for your review, although I am sorry to read you are unhappy with the quality of your belt.

This is not up to the standards we aim to deliver to our customers and as such we would be more than happy to resolve this issue for you.

Please contact us directly at support@strengthshop.co.uk with your order number and we'll look into this and get back to you with a resolution.

Kind regards,
Chris

Valutata 5 stelle su 5

I wanted to get advice about the…

I wanted to get advice about the NOTORIOUS LIFT shoes. Katie was amazing, answered my hundred questions and was really responsive. She also gave me her own experience regarding these. This is why I keep coming back to the Strength Shop! Thanks so much once again Katie.

28 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Rusty Buckle

I have ordered a belt and knee sleeve.

Firstly it was boxed up perfectly and showed up in like 36h, so extremely happy with this service.

I then opened up the box and tried immediately on the belt, discovering that the buckle and on of the screw was slightly rusty.

Emailing costumer service I got in contact with Reece. who was able to solve immediately the issue sending a new buckle my way.

I knew Strenghshop had a fantastic costumer service, but I know now, it is even better.

I will definitely shops here more

19 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Incredible Customer Service

My first experience as a customer of Strength Shop today. I received delivery of 3 pairs of wooden Deadlift Blocks and, although a great product overall that I am very happy with (they look great and I look forward to using them with my PT clients), one had unfortunately been damaged in transit and another was defective.

I sent an e-mail to Strength Shop at 12:22 and by 12:25 I had 2 missed calls from Reece. I called him back and received - honestly - the best customer service I’ve experienced from any company, fitness-related or otherwise. His telephone manner is terrific; he was very apologetic, reassured me that it would be sorted without any hassle for me as he would have replacement blocks sent out immediately and I could keep the damaged/faulty ones as spares.

By 12:39 I’d received an e-mail from DPD/Strength Shop to let me know when to expect the delivery of the replacement blocks.

From problem to resolution in 17 MINUTES! Mind blown!

Thank you very much to Reece/Strength Shop for doing such a great job and for your incredible customer service (all too rare these days and it makes such a difference) - I am sure to be a repeat customer 🙏

18 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Had a very positive customer service experience with Strength Shop recently. I had made an error on my original order. I contacted the team and they replied the same day (a Sunday), then corrected the order the following day. I received everything correctly the next day. You don't always get good customer service with businesses, but I always stay loyal to the ones where they go the extra mile.

9 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Customer service was fantastic

Customer service was fantastic. I ordered the heavy duty utility bench but it was damaged due to rough handling in transit. However following contact with Customer service team namely Reece and Katie. My issue was resolved within hours.

10 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Customer service is great.

Customer service is great.
Had a couple questions about sizing and purchasing issues.
Reese replied very quick and was streight to the point about how to fix all my queries.

Great team.

9 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

SS was super flexible with me in rescheduling my multiple failed delivery attempts. I was able to provide 2 other addresses to try. I was already a repeat customer as they always have quality stuff and I will continue to be!

5 settembre 2024
Non scritta su invito

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