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Valutata 5 stelle su 5

I've bought from Strength Shop many times over a number of years. All products are good - good delivery, fair pricing etc... Occasionally I have a problem or need an exchange. They're still bril... Leggi di più

Valutata 5 stelle su 5

Strength Shop equipment is excellent. I recently bought their cambered bench & row bar. I was desperate for it to arrive, when it did, it certainly didn't disappoint! At first I struggled to bring the... Leggi di più

Valutata 3 stelle su 5

Bought 20" dumbbell handles but after a single use of 20 minutes with quality olympic weight plates the black zinc coating has started flaking off and exposing the bare steel. Only used in Hom... Leggi di più

Valutata 5 stelle su 5

Ordered two shipments. Both processed on time and dispatched quickly. One shipment was partially filled by the curier and some contents lost. Called Chris from customer service - the most friendly, he... Leggi di più

Dettagli dell'azienda

  1. Negozio di attrezzature sportive
  2. anche in
  3. Negozio di articoli sportivi

Scritti dall'azienda

Strength Shop was established in 2009 to provide high quality, yet affordable strongman/strength orientated goods. In the early years we largely specialised in Strongman, Powerlifting, Olympic Weightlifting and Crossfit - but now we have expanded our range of products to cater for every lifter from someone who is just getting into fitness, to the professional athlete performing at the highest level of their sport.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

322 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(322)

28 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing Customer Service

Recently I purchased a belt from Strength Shop and only used it a few times. Just yesterday I noticed that there is a small tear on one side so I sent them a video of the issue as I wasn't sure if this was a mistake on my part that I didn't notice.

Even though they believed that it might be just a small user error / cosmetic damage and belt is safe to use, they still quickly sent me another one as replacement and it has already shipped today! Incredibly quick and user-centered customer service

10 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

I have purchased various items from Strength Shop over the past year or so. Unfortunately my most recent order arrived with the wrong belt. I contacted customer service and received a response very quickly. They have now arranged for a collection / delivery of the right belt on a day that suited me. Great customer service and communication. I will certainly continue using Strength Shop in the future.

10 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Great Service

They sent me a faulty item, I sent them some photos, they replaced the item with no questions asked. Fantastic service!

9 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

This is a great shop.

This is a great shop.
I ordered from Japan.
From the email correspondence before delivery to the detailed contact after delivery.
Everything was handled perfectly.
I have nothing but thanks to the store staff.
I'm also probably proud to be able to use Strength Shop products in Japan.
I'm looking forward to using the Hybrid Duffel Backpack when I travel.
Thank you for the great service and high quality product.

8 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

My parcel was not delivered, partially Royal Mail not leaving a delivery card and partially me not tracking the parcel.
The issue was picked up within 12 hours of me raising it and a replacement has already been shipped.
No hassle, no questions, completely stress free. Brilliant service.

21 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

High quality gear and customer service

High quality gear with excellent customer service. You’ll pay 3 times the price for SBD and in my opinion it’s not much better. I’ve bought loads of stuff from SS and it’s always been decent. Only had an issue once which was resolved the same day.

2 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent and Speedy Customer Support

Katie M handled my support ticket for a damaged item incredibly quickly and efficiently (less than 10 minutes!). This is one of the reasons why I've always gotten any of my powerlifting gear from Strength Shop over the years. Cheers guys!

14 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

IRISH customers stay away!

Ordered knee sleeves from their “Irish” website. But then I get notified that it’s coming from the UK and sure enough, have to pay customs to receive it.
When it arrived, it was too small (despite me following the sizes on their website and picking one size larger just in case)
So now my option for a return is send it back to the UK (and pay VAT again) and then wait for a replacement, (and pay VAT again) I’ll end up paying the same about in customs changes as the I paid for the knee sleeves.
They’ve commented on other replies here saying “it’s not their fault. It’s since post brexit.
We mention this in the website” but given the amount of comments, it’s not clearly labelled.
And in reality, it’s very disingenuous to have a .ie website for the Irish market, and be outside the EU, let alone Ireland.
Quality of the knee sleeves seemed fine, but their size guid isn’t accurate. But any Irish customer should ignore and make sure to buy from actual Irish suppliers.

2 aprile 2025
Non scritta su invito
Logo di Strength Shop

Risposta di Strength Shop

Hi Tony,

Thank you for your review.

I can only apologise if the VAT and duty fee you were charged had come as a surprise.

We have notifications on each product page and throughout the checkout process advising that all orders are dispatched from Scotland, UK and as such they would be subject to VAT/duty charges once they land in the destination country.

Unfortunately when it comes to size guides, this is not an exact science as no two people are the exact same size. Taking this into consideration, it can be a bit of trial and error in order to determine the correct size and type of sleeve that is best suited to yourself.

That being said, if you're ever in doubt about which size to go with please feel free to contact us directly and we can advise further!

Please note that as part of our exchange process, if you had to send something back for a different size, the exchanged product would be zero rated when sent out to avoid you having to pay any additional charges on top of the VAT/duty fees you have already paid.

Unfortunately these charges are out with our control and are a legal requirement for all purchases, from the UK, and even in the EU. The only difference is is that since Brexit happened, we are unable to charge the VAT at checkout whereas if you order from within the EU the VAT is included at checkout.

If this has caused a negative experience when purchasing through our website, again, this is something I can only apologise for.

Kind regards,
Chris

Valutata 5 stelle su 5

Quick resolution

I purchased some knee sleeves, but when they arrived there were way too tight. The Strength Shop soon sorted the problem and a slightly larger size arrived very quickly.

21 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Good quality and quick delivery

I've used Strength Shop a couple of times to buy a belt, knee sleeves, and a dip belt. All the products have been good quality at reasonable prices with quick delivery.

I used to buy cheaper equipment from stores like Amazon. Predictably, these items didn't last or provide much support. It's definitely worth paying a bit extra to buy a higher quality product.

24 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Great Company, Great Equipment.

Excellent customer service thank you Katie, quick and informative email communication throughout.
Had an issue due to the delivery company.
It was handled professionally making it a low stress experience, the problem was rectified quickly and fully satisfactory.
On another note the items I purchased Squat stands, bench, barbell and weights are all the highest quality and competitively priced would recommend for anyone wanting solid dependable equipment from a reliable supplier.
I will be purchasing again in the future.

20 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

Great customer service. There was a slight issue with the weight belt that was sent but they quickly sent a replacement item. The weight belt I've bought is really good quality.

23 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolutely fraud this website

Absolutely fraud this website.

Ordered from strength shop.ie I paid shipping and vat at the checkout.

I then recieved an email claiming I now needed to pay ups more shipping and more vat. As the item was coming from the UK.
Again I ordered from an Irish website. I paid shipping and vat already.

They claim this I sent to you. As I explained yes it's sent after you make a purchase not beforehand.

So I'd ordering from Ireland be aware you actually ordering from the UK. My order was 260 euro and the extra fees they where looking was just shy of 100 euro.

12 marzo 2025
Non scritta su invito
Logo di Strength Shop

Risposta di Strength Shop

Hi Kenneth,

Thank you for your review.

I can only apologise for any inconvenience or upset this may have caused you, this is far from our intentions.

We have owned an operated both Strength Shop UK and Strength Shop IE since pre-Brexit where we were able to collect VAT at the point of sale.

Unfortunately since then, we are no longer able to include VAT in your order and as such we have a note on each product page advising that items are dispatched from the UK and would be subject to VAT/duty fees upon arrival in the chosen destination country.

There are also several messages throughout the checkout process advising the same and as such I can only apologise if this had not been made clear.

Any VAT/duty fee charges are out of our control and are a legal requirement to be paid, taking this into consideration, as the courier processes the shipment through customs on your behalf they would then collect any VAT/duty fees on behalf of your local government.

Kind regards,
Chris

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