Evelyn and Lynette went above and beyond. They really helped us out when we were let down by another supplier and we very much appreciate it. Excellent customer service.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Evelyn and Lynette went above and beyond. They really helped us out when we were let down by another supplier and we very much appreciate it. Excellent customer service.
L'azienda ha risposto
The suite I bought is not of the quality I’d expect for the amount of money I paid for it. The lining at the bottom is of a plastic material that feels quite cheap, other suites I’ve had through... Leggi di più
L'azienda ha risposto
The member of staff who helped us understand, select, and buy a riser recliner chair was incredibly helpful, knowledgeable and friendly and went over and above to help us get what we needed. He was... Leggi di più
L'azienda ha risposto
Kerr the salesman was very knowledgeable and helpful. He explained all the options and benefits of the chairs that were available and helped me to complete my order.
L'azienda ha risposto
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
2129 London Road, G32 8XQ, Glasgow, Scotland, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I recently ordered a carpet from Sterling. The customer service from Lauren was great, she was so friendly and has a wealth of knowledge on carpets - I asked lots of questions and really appreciated her knowledge and advice. Carpet fitters were great - I had to have a join and you can't even see it, so great job done. Really pleased with my new carpet and customer service from Sterling :-)

Risposta di Sterling Home - Glasgow
Called at Glasgow store, was met by Sam Sinnamon who who went out of his way to help me on my request, even for a little order, made to feel very comfortable by his actions and knowledge, he is a great credit to the company.

Risposta di Sterling Home - Glasgow
Recently bought a new suite, tables, lights, picture etc. The staff, Jamie and Billy were very helpful. Our new picture got damaged and the store replaced it which was very much appreciated.
Would recommend using this Sterling store.

Risposta di Sterling Home - Glasgow
Staff very nice and helpful,however I have asked on 2 separate occasions for a material sample of my ordered suite,once on the day of ordering and again 4 weeks later. I also used the search ordering direct service from Ercol and have still not received a sample. Overall I have made 3 requests 2 via Sterling's and one direct to Ercol.
I would like a sample of material to enable me to continue shopping for matching accessories.

Risposta di Sterling Home - Glasgow
Really helpful staff, excellent customer service, held the item till we were able to collect

Risposta di Sterling Home - Glasgow
We purchased our sofas at your Tollcross branch. Sam who served us was friendly, helpful and efficient.

Risposta di Sterling Home - Glasgow
Mary was amazing so helpful and knowledgeable. She made the experience for my friend and I really enjoyable.

Risposta di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow
No hard sell at ease given plenty of time to get just right with sales person Frank tully .most helpful and all the team

Risposta di Sterling Home - Glasgow
Vinyl flooring was damaged during delivery, all in all the whole experience and aftercare was poor. Spoke a good game but nothing done at the end of the day, this is after we spent just under £5000 on furniture.

Risposta di Sterling Home - Glasgow
Fiona at the store in Glasgow gave us a quote. She was very knowledgeable of the different sofas and coverings. She also found out that delivery to us would be fine as it’s usually a problem. She was very polite and we had a laugh.

Risposta di Sterling Home - Glasgow
The sales associate was extremely friendly knowledgeable and helpful.
The choice for what I was looking for was excellent.
I was very impressed with this store
.

Risposta di Sterling Home - Glasgow
Denise was incredibly kind, patient, and helpful throughout the whole process. She took the time to understand exactly what we were looking for and guided us through all the options to help us find the perfect flooring. Nothing was too much trouble, and her friendly approach made the experience stress-free and enjoyable. We couldn’t be happier with the service we received. Thank you so much Denise.

Risposta di Sterling Home - Glasgow
I was very happy with the service I received I can’t remember the guys name but he was very helpful and professional

Risposta di Sterling Home - Glasgow
The staff ,the service and the products at London Rd Sterling are exemplary.
So helpful -our go to shop
Big thank you to all!

Risposta di Sterling Home - Glasgow
Shop is amazing!! Always clean and well presented. Staff is there to help, very professional and friendly people!!! Special thanks to Denise from the carpet department!! Denise, YOU ARE THE BEST!!!
We will always go back to Stirling Home

Risposta di Sterling Home - Glasgow
We were welcomed by Lauren at the flooring department who noticed we were cold, and had been rug shopping for a while. She offered us a lovely complimentary coffee, which went down a treat. Lewis was very observant and listened to what we were looking for, which goes a long way in customer care these days. Denise was really helpful too, and as customers we felt valued. We couldn't decide on which rug would look best in our lounge, and then in popped Peter who offered to bring the rug we really liked to our home to allow us to match it with our carpet and sofa. What a positive experience we had in Sterling London Rd today. We noygt the rug and we will certainly return. Thank you .

Risposta di Sterling Home - Glasgow
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.