Sterling Home - Glasgow Recensioni 

263
TrustScore 4.5 su 5

4,6

2129 London Road, G32 8XQ Glasgow, Scotland, GB


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Valutata 5 stelle su 5

Evelyn and Lynette went above and beyond. They really helped us out when we were let down by another supplier and we very much appreciate it. Excellent customer service.

L'azienda ha risposto

Valutata 3 stelle su 5

The suite I bought is not of the quality I’d expect for the amount of money I paid for it. The lining at the bottom is of a plastic material that feels quite cheap, other suites I’ve had through... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The member of staff who helped us understand, select, and buy a riser recliner chair was incredibly helpful, knowledgeable and friendly and went over and above to help us get what we needed. He was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Kerr the salesman was very knowledgeable and helpful. He explained all the options and benefits of the chairs that were available and helped me to complete my order.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di mobili per camere da letto
  3. Negozio di materiali da pavimentazione
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di materassi

Scritti dall'azienda

For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.


Informazioni di contatto

  • 2129 London Road, G32 8XQ, Glasgow, Scotland, Regno Unito

  • 0141 7641144

4,6

Eccellente

TrustScore 4.5 su 5

263 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(263)

1102 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Carpet and Customer Service

I recently ordered a carpet from Sterling. The customer service from Lauren was great, she was so friendly and has a wealth of knowledge on carpets - I asked lots of questions and really appreciated her knowledge and advice. Carpet fitters were great - I had to have a join and you can't even see it, so great job done. Really pleased with my new carpet and customer service from Sterling :-)

18 maggio 2026
Non scritta su invito
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Fiona

Thank you so much for your fantastic review!

We’re delighted to hear how pleased you are with your new carpet and the overall service you received. Lauren will be especially thrilled to know her knowledge and friendly approach made such a positive difference to your experience, we’ll be sure to pass on your kind words.

It’s also great to hear that the fitting team did such an excellent job, especially with the join, attention to detail like that really matters to us.

Thank you again for choosing Sterling and for taking the time to share your feedback. We hope you enjoy your new carpet for many years to come!

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Love the service

26 maggio 2026
Non scritta su invito
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Ola

Thank you so much for your kind words!

You are very welcome, please come back soon

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Called at Glasgow store

Called at Glasgow store, was met by Sam Sinnamon who who went out of his way to help me on my request, even for a little order, made to feel very comfortable by his actions and knowledge, he is a great credit to the company.

17 maggio 2026
Non scritta su invito
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Thank you for taking the time to share your feedback.

We’re delighted to hear about your experience in our Sterling Home Glasgow and that Sam provided such excellent service. It’s great to know he made you feel comfortable and went above and beyond to assist, regardless of the size of your order.

We’ll be sure to pass your kind comments on to Sam – he will be pleased to hear them.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Recently bought a new suite etc

Recently bought a new suite, tables, lights, picture etc. The staff, Jamie and Billy were very helpful. Our new picture got damaged and the store replaced it which was very much appreciated.

Would recommend using this Sterling store.

1 maggio 2026
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Ian,

Thank you for your lovely feedback.

We’re delighted to hear you’re enjoying your new purchases and that Jamie and Billy provided such helpful service. We’re also pleased we could quickly resolve the issue with your picture for you.

Your recommendation means a great deal to us—thank you for shopping with Sterling Home Glasgow.

Kind Regards

The Sterling Home Team

Valutata 3 stelle su 5

Staff very nice and helpful,however I…

Staff very nice and helpful,however I have asked on 2 separate occasions for a material sample of my ordered suite,once on the day of ordering and again 4 weeks later. I also used the search ordering direct service from Ercol and have still not received a sample. Overall I have made 3 requests 2 via Sterling's and one direct to Ercol.
I would like a sample of material to enable me to continue shopping for matching accessories.

1 aprile 2026
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Risposta di Sterling Home - Glasgow

Hi Ms McCulloch,

Thank you for your feedback.

We’re very pleased to hear that you found our team friendly and helpful, however we’re sorry for the frustration caused by the delay in receiving your fabric sample.

We completely understand how important this is, to match your accessories. We’ll ensure this is followed up promptly with Marion, so the correct material sample can be provided as soon as possible.

Thank you for bringing this to our attention and for your patience.

Kind regards

The Sterling Home Team

Valutata 5 stelle su 5

Really helpful staff

Really helpful staff, excellent customer service, held the item till we were able to collect

24 aprile 2026
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Oliver,

Thank you for your lovely feedback.

We’re delighted to hear that our team was helpful and provided excellent customer service, and that we could accommodate holding your item until collection. We really appreciate you taking the time to share your experience.

Thank you for choosing Sterling Home Glasgow.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

We purchased our sofas at your…

We purchased our sofas at your Tollcross branch. Sam who served us was friendly, helpful and efficient.

29 marzo 2026
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Risposta di Sterling Home - Glasgow

Hi Hazel

Thank you for taking the time to share your experience.

We’re delighted to hear that you were pleased with your visit to our Tollcross branch and that Sam provided friendly, helpful, and efficient service. We’ll be sure to pass on your kind words to him.

Enjoy your new sofas, and we hope to welcome you back again soon!

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Michelle,

Thank you so much for taking the time to share your feedback with us.

We’re delighted to hear that you found our staff pleasant, friendly, and helpful. Our team works hard to provide a positive experience for every customer, and it’s wonderful to know this came through.

Thank you for choosing Sterling Home Glasgow.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Mary was amazing

Mary was amazing so helpful and knowledgeable. She made the experience for my friend and I really enjoyable.

25 marzo 2026
Non scritta su invito
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Irene

Thank you so much for your lovely feedback!

We’re delighted to hear that Mary made your visit enjoyable and that you and your friend felt so well supported. We’ll be sure to pass your kind words on to her, they will mean a lot.

We hope to welcome you both back again soon!

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Not a pushy sales person

Not a pushy sales person, good knowledge of products

22 febbraio 2026
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Elizabeth,

Thank you so much for your feedback.

We are really pleased to hear that you felt supported without any pressure, and that Frank was so helpful with his product knowledge.

It’s always our aim to make the experience as comfortable and informative as possible.

Thank you for choosing Sterling Home Glasgow.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

No hard sell at ease given plenty of…

No hard sell at ease given plenty of time to get just right with sales person Frank tully .most helpful and all the team

24 febbraio 2026
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Irene

Thank you so much for your lovely feedback!

We’re delighted to hear that you felt no pressure and had plenty of time to make the right choice. Frank Tully and the rest of our team will be thrilled to know they were able to make your experience a positive one.

If there’s anything more we can do for you, please don’t hesitate to get in touch. We’re always here to help and thank you for choosing us!

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Colin

Thank you so much for your lovely feedback.

We’re delighted to hear that you found our staff friendly and helpful during your visit. Providing a positive experience for our customers is really important to us, so it’s wonderful to know we got it right for you.

We truly appreciate you taking the time to leave a review, and we hope to welcome you back again soon!

Kind regards
The Sterling Home Team

Valutata 3 stelle su 5

Poor aftercare

Vinyl flooring was damaged during delivery, all in all the whole experience and aftercare was poor. Spoke a good game but nothing done at the end of the day, this is after we spent just under £5000 on furniture.

18 gennaio 2026
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Steph

Thank you for taking the time to share your feedback, and I’m truly sorry to hear about the issues you've experienced.

Damaged vinyl flooring on delivery and poor aftercare are absolutely not the level of service we aim to provide, especially after such a significant purchase.

We completely understand how frustrating this must have been, and we would really appreciate the opportunity to put this right for you. If you could get in touch with our customer care team with your order details, we’ll make sure this is reviewed as a priority so we can work toward a suitable resolution.

Thank you again for bringing this to our attention. Your feedback helps us to improve where it is needed most.

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Fiona at the store in Glasgow gave us a…

Fiona at the store in Glasgow gave us a quote. She was very knowledgeable of the different sofas and coverings. She also found out that delivery to us would be fine as it’s usually a problem. She was very polite and we had a laugh.

23 febbraio 2026
Non scritta su invito
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Charles

Thank you so much for taking the time to share your lovely feedback.

We're delighted to hear that Fiona made your visit such a positive experience. She takes great pride in helping customers find the right sofa and making the process enjoyable, so she will be thrilled to hear your kind words.

It’s great that she was able to guide you through the different options, answer all your questions, and confirm that delivery wouldn’t be an issue. We’re also glad you had a good laugh together, choosing furniture should be enjoyable!

If there’s anything more we can do to help, please don’t hesitate to get in touch.

Thanks again for choosing us!
The Sterling Home Team

Valutata 5 stelle su 5

The sales associate was extremely…

The sales associate was extremely friendly knowledgeable and helpful.
The choice for what I was looking for was excellent.
I was very impressed with this store
.

26 gennaio 2026
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Sharon

Thank you so much for your wonderful feedback! We’re delighted to hear that our sales associate provided friendly, knowledgeable, and helpful service. It’s great to know that you found exactly what you were looking for and were impressed with our store. We truly appreciate your kind words and hope to see you again soon!

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Denise was incredibly kind

Denise was incredibly kind, patient, and helpful throughout the whole process. She took the time to understand exactly what we were looking for and guided us through all the options to help us find the perfect flooring. Nothing was too much trouble, and her friendly approach made the experience stress-free and enjoyable. We couldn’t be happier with the service we received. Thank you so much Denise.

17 gennaio 2026
Non scritta su invito
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Andreea,

Thank you for taking the time to leave such great feedback.

Its wonderful to hear that you had a positive shopping experience in our Sterling Home in Glasgow and in particular your comments regarding Denise.

Customer satisfaction is our priority and it makes us very happy when a customer tells us that they have experienced an absolutely perfect service. Of course, we will share your comments with Denise.

Thank you for choosing Sterling Home!!

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

I was very happy with the service I…

I was very happy with the service I received I can’t remember the guys name but he was very helpful and professional

3 gennaio 2026
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Good Evening Miss Mooney,

Thank you for your feedback.

We’re really pleased to hear you were happy with the service you received and that our team member was helpful and professional.

We’ll be sure to share your comments with the Glasgow team.

Thank you for choosing Sterling Home, we hope to see you again soon.

Kind Regards,
The Sterling Home Team

Valutata 5 stelle su 5

The staff ,the service and the products…

The staff ,the service and the products at London Rd Sterling are exemplary.

So helpful -our go to shop

Big thank you to all!

27 dicembre 2025
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Catherine,

Thank you for your feedback.

Its wonderful to hear that our team in Sterling Home Glasgow were helpful and that our products were just what your were looking for!!

Your recommendation means the world to us and we hope to see you again soon.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Shop is amazing!

Shop is amazing!! Always clean and well presented. Staff is there to help, very professional and friendly people!!! Special thanks to Denise from the carpet department!! Denise, YOU ARE THE BEST!!!
We will always go back to Stirling Home

22 dicembre 2025
Non scritta su invito
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Asen,

Thank you for taking time to leave such wonderful feedback.

Its great to receive such great compliments regarding the Glasgow Store and in particular Denise, and we will be sure to pass on your very kind comments to Store Manager.

Thank you for choosing to shop with us and we hope to see you again soon!!

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Flooring department amazing Staff

We were welcomed by Lauren at the flooring department who noticed we were cold, and had been rug shopping for a while. She offered us a lovely complimentary coffee, which went down a treat. Lewis was very observant and listened to what we were looking for, which goes a long way in customer care these days. Denise was really helpful too, and as customers we felt valued. We couldn't decide on which rug would look best in our lounge, and then in popped Peter who offered to bring the rug we really liked to our home to allow us to match it with our carpet and sofa. What a positive experience we had in Sterling London Rd today. We noygt the rug and we will certainly return. Thank you .

8 gennaio 2026
Non scritta su invito
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Dear Valued Customer

Thank you so much for your lovely review.

Customer satisfaction is our priority and it is great to hear that you felt valued as a customer. This is testimony to the team and we will be sure to share your comments with them.

We are grateful for your recommendation and we would like to thank you for choosing Sterling Home, we really appreciate it. Hopefully, we will see you soon!

Kind Regards
The Sterling Home Team

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