Sterling Home - Glasgow Recensioni 

264
TrustScore 4.5 su 5

4,6

2129 London Road, G32 8XQ Glasgow, Scotland, GB


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Valutata 5 stelle su 5

My experience with sterling homes was great as soon as I arrived i was attended to. My advisor who was named Frank was very helpful and explained everything about my purchase. Everything was smooth sa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Evelyn and Lynette went above and beyond. They really helped us out when we were let down by another supplier and we very much appreciate it. Excellent customer service.

L'azienda ha risposto

Valutata 5 stelle su 5

The member of staff who helped us understand, select, and buy a riser recliner chair was incredibly helpful, knowledgeable and friendly and went over and above to help us get what we needed. He was... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

The suite I bought is not of the quality I’d expect for the amount of money I paid for it. The lining at the bottom is of a plastic material that feels quite cheap, other suites I’ve had through... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di mobili per camere da letto
  3. Negozio di materiali da pavimentazione
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di materassi

Scritti dall'azienda

For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.


Informazioni di contatto

  • 2129 London Road, G32 8XQ, Glasgow, Scotland, Regno Unito

  • 0141 7641144

4,6

Eccellente

TrustScore 4.5 su 5

264 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

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(264)

1107 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Fantastic service

Following previous positive dealings at the Tillicoultry branch we have been recently frequenting the London road branch cafe and have been delighted with the quality of food and especially the very polite friendly hard working staff there.
We weren’t actually in to buy furniture on Monday but ended up buying a new mattress at a great price.We were served by Margaret Gibb who was a pleasure to deal with.
For the record we also bought a new sofa,chair and large rug from the Tillicoultry store in May which have been a fantastic addition to our home.
We can’t wait now for the new mattress to arrive and finally get a decent night’s sleep with both of us together in the same bed again.

8 settembre 2025
Non scritta su invito
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Good Morning,

Thank you so much for sharing your thoughtful feedback !

We're delighted to hear that you've had positive experiences in both our Tillicoultry store and our London Road cafe.

It's wonderful to know our team's friendliness and hard work made such a difference and will be sure to pass your kind words on to Margaret.

We're also thrilled that your new mattress , sofa, rug and chair have been such great additions to your home.

Here's to many more restful nights and happy visits , we truly appreciate your continued support.

Kind Regards,
The Sterling Home Team

Valutata 1 stelle su 5

Chiltern suite from Sterling furniture

Ordered Chiltern suite received in July after 2 weeks notified Sterling about problems with suite,had an assessor out to investigate 2 faults we had.The first assessor investigated a noise from suite when sitting and the cushion was flattening he informed us the legs were slack he tightened them and put felt pads on the feet he commented on the cushion but did not report it.2nd assessor came out after we had to phone customer service to asked what is being done regarding cushion,assessor agreed foam in cushion was flat and ordered a replacement,advised it would take 4 weeks for replacement, since then the cushions on the sofa are exactly the same, going flat.the advise given was you need to plump your cushions up.
This is not acceptable as it appears to be a inferior foam , I would avoid ordering this manufacturer at all cost and don’t entertain them don’t buy
I am also disappointed that a company like sterling are prepared to deal with this standard of furniture and reviews for this manufacturer Ashwood concur with our faults wish I checked their reviews before ordering a lesson learned looking to replace suite expensive mistake

4 settembre 2025
Non scritta su invito
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Risposta di Sterling Home - Glasgow

Hi Mr Maule,

Thank you for sharing your feedback with us.

We're really sorry to hear that you have had reason to complain regarding your suite .

I have reviewed your file and confirm that our Customer Service Team is actively managing your complaint and the replacement interior is due to be delivered soon. The technician will be be in touch soon to arrange fitting.

At Sterling we truly value our customers and are committed to delivering the highest level of service and please be assured that our team are working hard to resolve this for you as soon as possible.

Kind Regards,
The Sterling Home Team

Valutata 5 stelle su 5

salesperson was excellent and ensured…

salesperson was excellent and ensured we got the best deal for what we were looking for. Ensured we got additional cushions as part of the deal after enquiring for us.

21 luglio 2025
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Risposta di Sterling Home - Glasgow

Hi Kevin,

Thank you for your positive feedback!

Its great to hear that Stuart was helpful, we do love a happy customer!! We will pass your comments onto the Glasgow Store.

Thank you for choosing Sterling Home and hope to see you again.

Kind Regards

Sterling Home Team

Valutata 5 stelle su 5

Marion

Marion and Patrick were just a pleasure to work with. Provided so much support when looking to finalise our first purchase for our new home!

Looking forward to returning to purchase our second one

30 agosto 2025
Non scritta su invito
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Ali,

Thank you so much for taking the time to share your experience with us.

We're so pleased to hear that Marion and Patrick were a pleasure to work with and offered support during such an exciting time for you.

We're delighted you chose Sterling Home to be part of your journey as you furnish your new home and we look forward to welcoming you back for your next order !

All the very best in your new home !

Kind Regards,
The Sterling Home Team

Valutata 4 stelle su 5

Eric

Eric, was great, very knowledgeable and of great assistance

27 agosto 2025
Non scritta su invito
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Risposta di Sterling Home - Glasgow

Hi David,

Thank you so much for your kind words !

We're thrilled to hear that Eric was able to provide you with knowledgeable and helpful assistance.

We'll be sure to pass along your feedback to him, it means a lot.

Thank you for choosing Sterling Home and we hope to welcome you back again soon.

Kind Regards,
The Sterling Home Team

Valutata 5 stelle su 5

Good store

I have used sterling a few times now for my beds and mattresses!
Staff in this department very helpful and friendly!
Would recommend.
James

19 marzo 2025
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Good Morning James,

Thank you for your lovely feedback , it's really appreciated.

We're so pleased to hear you've had great experiences with us and that our Glasgow team continue to be helpful and friendly.

Your recommendation means a lot , and we thank you for your continued support.

We look forward to seeing you again soon !

Kind Regards,
The Sterling Home Team

Valutata 5 stelle su 5

I had a great experience when…

I had a great experience when purchasing my furniture. The lady was very professional and helpful.
My items were delivered really quickly and the delivery guys set everything where I wanted it and they were really good 👍 👌

28 luglio 2025
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Isobel,

Thank you for taking the time to share your experience ,it's really appreciated .

It's great to know that everything went smoothly with your furniture purchase and Marion was both professional and helpful .

It's also great to know that your items were delivered really quickly and were placed in your rooms of choice.

We will be sure to pass on your kind words to both the sales and delivery teams.

We truly appreciate your support and hope you enjoy your new furniture !

Kind Regards,
The Sterling Home team

Valutata 5 stelle su 5

We were helped by Marion Hanley with…

We were helped by Marion Hanley with our suite we bought. Marion was very helpful and pleasant. She went above and beyond to make sure we were happy with our purchase.

25 luglio 2025
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Risposta di Sterling Home - Glasgow

Hi Patricia

Thank you for taking the time to leave a review following your visit to our Glasgow store.

It's great to hear that you enjoyed your visit and that Marion went above and beyond to make sure you were happy with your choice.

Thank you for choosing Sterling Home to supply your furniture and we hope you love your suite when it arrives!

Kind Regards
The Sterling Home Team

Valutata 1 stelle su 5

Failure to Deliver Bar Stools 11/08/2025

We visited the Sterling store on 27/06/2025 where we ordered two Starley bar stools (dark Brown). We placed the order on the basis that they could be delivered in 4 weeks (as advised by the sales assistant). This would have meant that we should have received these around the end of July. On contacting the store today we were advised that it will be September before we receive our order and at this point in time the date Sterling cannot advise when we will receive in September. Having paid in full (what we thought was the right thing do since it was only 4 weeks until delivered) we are still awaiting delivery which we have been advised will now be September (date uknown). Had we known it was going to be a September delivery at the time we would have went elsewhere. Unfortunately the sales person lied to us. Not only that but Sterling then sent out this customer feedback review event though we have not received our goods. Overall disappointing as having been a Sterling/Forrest customer for many years and never experienced this issue before.

27 giugno 2025
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Risposta di Sterling Home - Glasgow

Hi Colin

Thank you for letting us know how you feel.

We understand that you will be disappointed and we really are sorry that your bar stools will not arrive within the timescale advised to you at the point of sale.

Whilst we can assure you that our sales team would never lie to a customer, perhaps it would be best to discuss this directly with our order management team. Unfortunately, things can happen from time to time that are outwith our control and we are very aware of the inconvenience and disappointment it creates for our customers.

We will investigate why you have received this request when your goods have not been delivered.

Please accept our sincere apologies again for any inconvenience that this delay is causing you.

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Bar Stools

The bar stools I wanted were in stock.
Arrived in store on time.
Well packed and easy to assemble.
Look great in my kitchen.

26 giugno 2025
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Liz

It's great to hear that the bar stools you wanted were in stock and that the collection process was quick and efficient. We love to hear that they look great in your kitchen!

You are a valued customer and we hope that you will visit us again soon.

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Helpful and attentive sales staff

Looking for a new comfortable sofa which is sized for short people. After looking online there were 2 or 3 sofas I liked the look of but frustratingly only the overall dimensions were listed! There was no detailed diagram showing seat heights and depths. So I went to my nearest store at opening time to ensure finding a member of staff available. My first choice of sofa looked nice, was comfortable but too big and heavy. My second choice of sofa was not in that store. So along with the salesman I tried out a variety of smaller sofas. The Lorca seemed perfect, the right size, good choice of fabrics and neither traditional nor too modern. Went home to check sizes and that it would fit in the space and more importantly go up 2 sets of stairs to the top floor. All good and returned to the store later in the day to order with the same salesman. A result thank you Sterling.

23 luglio 2025
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Viv

Thank you for taking the time to let us know that the visit to our Glasgow store resulted in you getting a sofa that was right for you.

We are so happy that we were able to help you get what you wanted and we hope that you love it when it arrives!

We are very grateful that you chose us to supply your furniture and hopefully, we will welcome you back again in the future!

Kind Regards
The Sterling Home Team



Valutata 5 stelle su 5

Great service from Jamie in the London…

Great service from Jamie in the London Road store.

22 giugno 2025
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Craig

Thank you for leaving us a review following your visit to our store in Glasgow.

It's great to hear that you received great service from Jamie. Our sales teams are experienced, knowledgeable and friendly and are there to help you when you are ready, without putting you under any pressure.

Please come back and see us soon!

Kind Regards
The Sterling Home Team


Valutata 5 stelle su 5

Member of staff that dealt with us was…

Member of staff that dealt with us was very helpful and ia a asset to your store in hlasgow branch

27 giugno 2025
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Rose,

Thank you so much for your kind words !

We're delighted to hear that a member of our Glasgow team was able to assist you so well. We'll be sure to share your feedback with the Glasgow Store.

Thank you for your support and we hope to welcome you back again soon.

Kind Regards,
The Sterling Home Team

Valutata 5 stelle su 5

Excellent service

The sales woman - Margaret was very knowledgeable but in no way pushy which I greatly appreciated.

8 luglio 2025
Non scritta su invito
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Gillian,

Thank you so much for your kind words !

We're delighted to hear that you received great service from our team and wonderful to know that Margaret was knowledgeable and not pushy during your visit to our Glasgow store.

We truly appreciate your support and will be sure to share your kind comments with Margaret .

Thank you for your continued support and we look forward to seeing you again soon.

Kind Regards,
The Sterling Home Team

Valutata 5 stelle su 5

efficiency

21 giugno 2025
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Moira

We love your one word review! It speaks volumes and we are so pleased that you found what you were looking for in our Glasgow store.

We appreciate you choosing us for your furniture and hope to see you again!

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

got the product at a great price and…

got the product at a great price and the quality of the furniture is good

22 giugno 2025
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Gordon

Thank you for taking the time to leave a review following your visit to our Glasgow store.

We are happy that you managed to secure a great price and thank you for commenting on the good quality of our furniture.

We are very grateful that you chose us and we hope you love your furniture when it arrives.

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

I recently bought a new bed from…Sterling Furniture, Glasgow

I recently bought a new bed from Sterling Furniture, London Road, Glasgow. Eric was the salesman. What an outstanding salesman. He was very knowledgeable on each and every product in his large department. He told me that he had nearly 30 years experience in selling beds. I found him to be very patient, knowledgeable and understanding. I did not feel rushed or pressurised into choosing an expensive item as I went to the store on two occasions. I listened to his advice and chose the correct product for me. What a credit he is to your company. It’s a pleasure to go into your store and be served by someone who knows their product and who gives outstanding customer service. I would have no hesitation in recommending this company. I left the store very happy that I had chosen the correct product for me. Thank you again Eric.

3 luglio 2025
Non scritta su invito
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Theresa

What a lovely review about Eric from our store in Glasgow. We will be sure to share your comments with him.

We are so happy that you had such a great experience shopping for your bed and that you really enjoyed your visit. Of course, we value our knowledgeable and experienced sales team as they, together with great furniture at competitive prices, is what will bring you back to us.

You are a valued customer and thank you again for taking the time to write such great feedback.

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

The sales lady let me just let me…

The sales lady let me just let me browse before apportion me then she came over and helped me choose my new sofas she was very good not rushing me into anything

22 maggio 2025
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Maggie

Thank you for taking the time to leave a review following your visit to our Glasgow store.

It's great that you were allowed to browse without any pressure from the sales team. Whilst they would not be far away so that they could help you when you needed it, it's good to enjoy the shopping experience on your own terms.

We are grateful for your custom and really appreciate that you chose us for your purchase.

We hope that you will come back and see us again as customers are at the heart of everything we do.

Thank you again for choosing Sterling Home!

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Excellent service

Went to London road store today and had the pleasure of dealing with Evelyn and Lynette. They were warm and friendly right from the minute I asked them for help. I was looking for two lamps and only saw one on display. They quickly located a second, wrapped them in bubble wrap and helped me out to my car with them. Nothing was too much trouble. Take heed Uddingston branch. I visited there last night and they only had one lamp in stock and staff member didn’t offer to check other stores for me.. it was patently obvious she wasn’t interested . Take a bow Evelyn and Lynette , you are a credit to your company.

26 giugno 2025
Non scritta su invito
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

HI Elaine,

Thank you so much for taking the time to share your experience with us !

We're delighted to hear about the excellent service you received from Lynette and Evelyn at our London Road store ! They exemplify the kind , warm and helpful service we aim to deliver and your comments will mean a great deal to them.

We're sorry to hear that your experience at the Uddingston store didn't meet the same standard and we will be sure to share your comments with the team.

Thank you again for your thoughtful message !

We hope you enjoy your new lamps and we look forward to welcoming you back again soon !

Kind Regards,
The Sterling Home Team


Valutata 5 stelle su 5

Sales man was really helpful sale was…

Sales man was really helpful sale was stress free great service nothing was a bother

7 giugno 2025
Logo di Sterling Home - Glasgow

Risposta di Sterling Home - Glasgow

Hi Helen

Thank you for your lovely review following your visit to our Store in Glasgow

It's great to hear that the salesman was helpful and made it an easy and stress free experience for you. We are so happy that you enjoyed your visit and found what you were looking for.

Thank you for choosing Sterling Home, your custom is really appreciated.

Kind Regards
The Sterling Home Team

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