Sterling Home - Glasgow Recensioni 

264
TrustScore 4.5 su 5

4,6

2129 London Road, G32 8XQ Glasgow, Scotland, GB


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Valutata 5 stelle su 5

My experience with sterling homes was great as soon as I arrived i was attended to. My advisor who was named Frank was very helpful and explained everything about my purchase. Everything was smooth sa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Evelyn and Lynette went above and beyond. They really helped us out when we were let down by another supplier and we very much appreciate it. Excellent customer service.

L'azienda ha risposto

Valutata 5 stelle su 5

The member of staff who helped us understand, select, and buy a riser recliner chair was incredibly helpful, knowledgeable and friendly and went over and above to help us get what we needed. He was... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

The suite I bought is not of the quality I’d expect for the amount of money I paid for it. The lining at the bottom is of a plastic material that feels quite cheap, other suites I’ve had through... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di mobili per camere da letto
  3. Negozio di materiali da pavimentazione
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di materassi

Scritti dall'azienda

For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.


Informazioni di contatto

  • 2129 London Road, G32 8XQ, Glasgow, Scotland, Regno Unito

  • 0141 7641144

4,6

Eccellente

TrustScore 4.5 su 5

264 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(264)

1107 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

My experience with sterling homes was…

My experience with sterling homes was great as soon as I arrived i was attended to. My advisor who was named Frank was very helpful and explained everything about my purchase. Everything was smooth sailing from then on.

18 agosto 2026
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Risposta di Sterling Home - Glasgow

Hi Kathleen

Thank you for taking the time to share your experience with Sterling Homes. We're delighted to hear that you received a warm welcome and prompt attention from the moment you arrived.

It's wonderful to know that Frank was able to guide you through your purchase, explain everything clearly, and make the process smooth and straightforward. We'll be sure to pass on your kind words to him.

We truly appreciate your feedback and thank you for choosing Sterling Home.

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Evelyn and Lynette went above and…

Evelyn and Lynette went above and beyond. They really helped us out when we were let down by another supplier and we very much appreciate it. Excellent customer service.

21 agosto 2026
Non scritta su invito
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Risposta di Sterling Home - Glasgow

Good Morning Jennifer ,

Thank you for your wonderful review!

We're delighted to hear that Evelyn and Lynette went above and beyond

Providing excellent customer service is what we strive for, and we're so pleased they were able to make a difference.

We'll be sure to pass on your kind words.

Thank you for choosing Sterling Home!

Kind regards,
Sterling Home Team

Valutata 5 stelle su 5

Good service .

Kerr the salesman was very knowledgeable and helpful. He explained all the options and benefits of the chairs that were available and helped me to complete my order.

25 luglio 2026
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Risposta di Sterling Home - Glasgow

Hi Marion,

Thank you for your kind feedback.

We're delighted to hear that that our salesperson provided such knowledgeable and helpful service. Taking the time to explain the different options and benefits available is an important part of helping our customers make the right choice, and we're pleased he was able to assist you in completing your order with confidence.

We'll be sure to pass your comments on to him and the team.

Thank you for choosing Sterling Home Glasgow.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Helpful staff and not overbearing.

Helpful staff and not overbearing.

2 agosto 2026
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Risposta di Sterling Home - Glasgow

Hi Miriam,

Thank you for your feedback.

We're delighted to hear that you found our team helpful while still giving you the space to browse at your own pace. Providing friendly, knowledgeable service without being overbearing is exactly the experience we aim to deliver. We appreciate your comments and look forward to welcoming you back again soon.

Thank you for choosing Sterling Home Glasgow.

Kind Regards

The Sterling Home Team

Valutata 3 stelle su 5

Not of the quality I’d imagined from Sterling unfortunately

The suite I bought is not of the quality I’d expect for the amount of money I paid for it.
The lining at the bottom is of a plastic material that feels quite cheap, other suites I’ve had through the years has has a material lining.
The colour we chose is not the same as the sample that was sent out.
There was a flaw on the seating area,
I had to take a day off work for the upholsterer to come and fix it as they couldn’t give me a specific time until the day that was arranged!
Wouldn’t use Sterling again.

21 giugno 2026
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Risposta di Sterling Home - Glasgow

Hi Mrs Breslin,

Thank you for taking the time to share your feedback. We're very sorry to hear that your experience did not meet your expectations.

We understand your disappointment and appreciate how frustrating this must have been, especially after making a significant investment in your furniture.

We strive to provide products and service that our customers can have confidence in, and we're disappointed to learn of your experience .

I can see that our Customer Service team is already in contact with you regarding the issue raised, and they will be back in touch again soon to provide a further update.

Thank you for bringing these concerns to our attention, as your feedback helps us improve both our products and the service we provide.

Kind Regards,
The Sterling Home Team

Valutata 5 stelle su 5

Lady who assisted us on the day was…

Lady who assisted us on the day was great, knowledgeable and helpful

4 luglio 2026
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Risposta di Sterling Home - Glasgow

Hi Paul,

Thank you for your lovely feedback.

We're delighted to hear that Marion assisted you was knowledgeable, helpful, and provided such great service. We truly appreciate your kind words and will make sure your comments are shared with her and the wider team.

Thank you for choosing Sterling Home Glasgow and we look forward to welcoming you back again soon.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Good selection staff and service were…

Good selection staff and service were very pleasant and efficient

31 luglio 2026
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Risposta di Sterling Home - Glasgow

Hi Mary

Thank you for your kind review.

We're delighted to hear that you were pleased with our selection and that our staff provided pleasant and efficient service.

We really appreciate your custom and your feedback, hopefully, we can look look forward to serving you again in the future.

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Outstanding customer service

The member of staff who helped us understand, select, and buy a riser recliner chair was incredibly helpful, knowledgeable and friendly and went over and above to help us get what we needed. He was a real expert and offered invaluable advice. Also the selection of these chairs available at Sterling was fantastic. Much better than every other store we visited. The chair was delivered to our family member within days and was exactly what they needed, they love it. I cannot recommend and thank Sterling enough. This is our third purchase from Sterling this year and we will now always go there first when looking to buy furniture.

Edit based on Sterling's reply: the employee I refer to in my review is Kerr at the London Road branch, who deserves the recognition.

21 giugno 2026
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Risposta di Sterling Home - Glasgow

Hi Claire,

Thank you for your fantastic feedback.

We're delighted to hear that our team member was able to provide such knowledgeable, friendly, and expert advice while helping you choose. It's wonderful to know that both the selection available in store and the quick delivery exceeded your expectations.

Your continued loyalty, with this being your third purchase from Sterling this year, means a great deal to us. We'll be sure to pass your kind comments on to Angie who assisted you and thank them for going above and beyond.

We truly appreciate your recommendation and look forward to welcoming you back again soon.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Great customer service at Sterling Home…

Great customer service at Sterling Home London Road. First class service from start to finish.

21 giugno 2026
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Risposta di Sterling Home - Glasgow

Hi Jane,

Thank you for your wonderful feedback.

We’re delighted to hear that you received first-class service from start to finish at our London Road store. Your kind words mean a great deal to the team, and we’ll be sure to share your comments with them.

We appreciate your support and look forward to welcoming you back to Sterling Home Glasgow soon.

Kind Regards

The Sterling Home Team

Valutata 1 stelle su 5

Delivery company damaged the brand new…

Delivery company damaged the brand new flooring, and waiting for Sterling to confirm how this will be fixed over a month later.

22 giugno 2026
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Risposta di Sterling Home - Glasgow

Hi Stuart,

Thank you for your feedback.

We are very sorry for the delay and understand your frustration.

We can confirm that the matter has been passed to our insurance company, who are currently reviewing the claim. We appreciate that this process has taken longer than expected and apologise for the inconvenience this has caused.

Thank you for your patience while this is being resolved.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Very happy with my new sofas

Very happy with my new sofas. All staff I dealt with were helpful and friendly from sales point to delivery. Furniture was ready earlier than expected however it was no problem to store it until I was ready for delivery.
Delivered at stated time and delivery team took care in the property.

9 luglio 2026
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Risposta di Sterling Home - Glasgow

Dear Ms Mcleod

Thank you for your fantastic review.

We're delighted to hear you're so pleased with your new sofas and that you found our team helpful and friendly throughout the entire process.

We're also pleased that our delivery team took care in your home and provided a positive experience.

Thank you for choosing us. We hope you enjoy your new sofas for many years to come!

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Good friendly staff

9 luglio 2026
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Risposta di Sterling Home - Glasgow

Hi Pauline,

Thank you for your feedback.

We're delighted to hear that you found our staff friendly and welcoming. Providing excellent customer service is very important to us, and it's wonderful to know your experience reflected that.

We appreciate your support and look forward to seeing you again soon.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Staff let you relax and look

Staff let you relax and look. When i was ready they were super helpful

5 luglio 2026
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Risposta di Sterling Home - Glasgow

Hi Carole,

Thank you for your lovely feedback.

We're delighted to hear you felt comfortable browsing at your own pace and that our team was there to help when you were ready.

We appreciate your kind words and look forward to welcoming you back again soon. 😊

Thank you for choosing Sterling Home.

Kind Regards

The Sterling Home Team

Valutata 4 stelle su 5

The assistant was very helpful never…

The assistant was very helpful never rushed or Applied any pressure certainly offered a range of alternative display goods

17 giugno 2026
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Risposta di Sterling Home - Glasgow

Hi Alan

Thank you so much for your kind feedback.

We’re delighted to hear that our assistant made you feel comfortable and well-supported throughout your visit. Providing helpful guidance without pressure and offering a wide range of options is something we always strive for, so it’s great to know we got it right.

We truly appreciate your comments and hope to welcome you back again soon.

Kind Regards
The Sterling Home Team

Valutata 4 stelle su 5

Love the items I bought from here

Love the items I bought from here, staff very helpful and kept up to date about progress of purchase, delivery and installation first class, highly recommended.

21 gennaio 2026
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Risposta di Sterling Home - Glasgow

Thank you so much for your lovely feedback!

We’re delighted to hear that you’re happy with your purchase and that our team was able to support you throughout the process.

Keeping our customers informed and delivering a smooth experience from order through to installation is something we take great pride in.

Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. If there’s anything more we can help with in the future, please don’t hesitate to get in touch.

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Excellent quality of bedroom furniture

Excellent quality of bedroom furniture.
Instore staff was great from start to finish.
Was advised that delivery would be approximately 6 weeks, I was kept informed .
Delivery to the 2nd floor flat not issues.

2 maggio 2026
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Risposta di Sterling Home - Glasgow

Hi Mark,

Thank you for your kind feedback!

We’re delighted to hear you’re so pleased with the quality of your bedroom furniture and that our in-store team supported you throughout. It’s great to know communication met expectations and delivery to your 2nd floor flat went smoothly. Enjoy your new furniture!

Thank you for choosing Sterling Home Glasgow.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Good experience

The delivery men were fast and efficient. They brought in the two sofas, positioned them where I wanted then removed all the packaging and took it away with them. The sofas themselves are sturdy, well built and the material is of good quality. The accent cushions didn’t remain fluffy for long and have flattened but they are in constant use.

28 luglio 2025
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Risposta di Sterling Home - Glasgow

Hi Marianne,

Thank you for your kind feedback.

We’re delighted to hear that our delivery team provided a fast and efficient service, ensuring everything was set up perfectly and leaving your home tidy.

It’s also wonderful to know you’re pleased with the quality and build of your sofas. We appreciate your comments regarding the accent cushions—these can soften with regular use, these should plump up but if you have any concerns please contact our Customer Service Department..

Thank you again for choosing Sterling Home Glasgow, and we hope you continue to enjoy your sofas.

Kind Regards

The Sterling Home Team

Valutata 4 stelle su 5

I bought the perfect mattress for me

I bought the perfect mattress for me. I was given great advice from Karen who helped me choose my mattress and she gave me lots of time to make my purchasing decision. I bought during the sale so got a good deal and was able to get interest free credit for a year making it more affordable.

24 maggio 2026
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Risposta di Sterling Home - Glasgow

Hi Andrea,

Thank you for your kind feedback!

We’re delighted to hear you found the perfect mattress and that Karen was able to support you with such helpful advice and give you the time you needed to decide. It’s great to know you were also able to take advantage of our sale and interest-free credit.

We’ll be sure to pass your lovely comments on to Karen—she’ll be thrilled to hear them. Wishing you many comfortable nights ahead!

Thank you for choosing Sterling Home Glasgow.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

The service salesmen were very good any…

The service salesmen were very good any questions I asked they could answer.

23 maggio 2026
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Risposta di Sterling Home - Glasgow

Hi Sandra,

Thank you for your kind feedback.

We’re delighted to hear our sales team were able to answer all your questions and provide such a positive experience. We’ll be sure to pass your comments on to them—they’ll be really pleased to know they made a difference.

Thank you for choosing Sterling Home Glasgow and we hope to see you again soon.

Kind Regards

The Sterling Home Team

Valutata 1 stelle su 5

I didn’t get the bed I ordered although…

I didn’t get the bed I ordered although shop say I did. When I questioned it I was told I had to “bed it in”. I’ve never heard anything like this in my time of buying a mattress. Wouldn’t change it as it was unwrapped(not by me) as a health issue. Left with an £800 mattress that does not met my requirements. Won’t be using Sterling ever again.

22 aprile 2026
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Risposta di Sterling Home - Glasgow

Good Morning,

Thank you for your feedback.

Please be assured that your feedback has now been escalated, and a member of our Customer Support team will be in contact with you by the end of this week.

Kind Regards

The Sterling Home Team

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