The member of staff who helped us understand, select, and buy a riser recliner chair was incredibly helpful, knowledgeable and friendly and went over and above to help us get what we needed. He was... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The member of staff who helped us understand, select, and buy a riser recliner chair was incredibly helpful, knowledgeable and friendly and went over and above to help us get what we needed. He was... Leggi di più
L'azienda ha risposto
Very happy with my new sofas. All staff I dealt with were helpful and friendly from sales point to delivery. Furniture was ready earlier than expected however it was no problem to store it until I wa... Leggi di più
L'azienda ha risposto
The delivery men were fast and efficient. They brought in the two sofas, positioned them where I wanted then removed all the packaging and took it away with them. The sofas themselves are sturdy, well... Leggi di più
L'azienda ha risposto
Great customer service at Sterling Home London Road. First class service from start to finish.
L'azienda ha risposto
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
2129 London Road, G32 8XQ, Glasgow, Scotland, Regno Unito
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The member of staff who helped us understand, select, and buy a riser recliner chair was incredibly helpful, knowledgeable and friendly and went over and above to help us get what we needed. He was a real expert and offered invaluable advice. Also the selection of these chairs available at Sterling was fantastic. Much better than every other store we visited. The chair was delivered to our family member within days and was exactly what they needed, they love it. I cannot recommend and thank Sterling enough. This is our third purchase from Sterling this year and we will now always go there first when looking to buy furniture.
Edit based on Sterling's reply: the employee I refer to in my review is Kerr at the London Road branch, who deserves the recognition.

Risposta di Sterling Home - Glasgow
Great customer service at Sterling Home London Road. First class service from start to finish.

Risposta di Sterling Home - Glasgow
Delivery company damaged the brand new flooring, and waiting for Sterling to confirm how this will be fixed over a month later.

Risposta di Sterling Home - Glasgow
Very happy with my new sofas. All staff I dealt with were helpful and friendly from sales point to delivery. Furniture was ready earlier than expected however it was no problem to store it until I was ready for delivery.
Delivered at stated time and delivery team took care in the property.

Risposta di Sterling Home - Glasgow
Staff let you relax and look. When i was ready they were super helpful

Risposta di Sterling Home - Glasgow
The assistant was very helpful never rushed or Applied any pressure certainly offered a range of alternative display goods

Risposta di Sterling Home - Glasgow
Love the items I bought from here, staff very helpful and kept up to date about progress of purchase, delivery and installation first class, highly recommended.

Risposta di Sterling Home - Glasgow
Excellent quality of bedroom furniture.
Instore staff was great from start to finish.
Was advised that delivery would be approximately 6 weeks, I was kept informed .
Delivery to the 2nd floor flat not issues.

Risposta di Sterling Home - Glasgow
The delivery men were fast and efficient. They brought in the two sofas, positioned them where I wanted then removed all the packaging and took it away with them. The sofas themselves are sturdy, well built and the material is of good quality. The accent cushions didn’t remain fluffy for long and have flattened but they are in constant use.

Risposta di Sterling Home - Glasgow
I bought the perfect mattress for me. I was given great advice from Karen who helped me choose my mattress and she gave me lots of time to make my purchasing decision. I bought during the sale so got a good deal and was able to get interest free credit for a year making it more affordable.

Risposta di Sterling Home - Glasgow
The service salesmen were very good any questions I asked they could answer.

Risposta di Sterling Home - Glasgow
I didn’t get the bed I ordered although shop say I did. When I questioned it I was told I had to “bed it in”. I’ve never heard anything like this in my time of buying a mattress. Wouldn’t change it as it was unwrapped(not by me) as a health issue. Left with an £800 mattress that does not met my requirements. Won’t be using Sterling ever again.

Risposta di Sterling Home - Glasgow
The man that we ordered the sofa and chair from did not pressure us at all and just left us to look and view the samples, which was great and then we approached him to order the furniture. The man was great and it was a pleasure to shop there.

Risposta di Sterling Home - Glasgow
I recently ordered a carpet from Sterling. The customer service from Lauren was great, she was so friendly and has a wealth of knowledge on carpets - I asked lots of questions and really appreciated her knowledge and advice. Carpet fitters were great - I had to have a join and you can't even see it, so great job done. Really pleased with my new carpet and customer service from Sterling :-)

Risposta di Sterling Home - Glasgow
Called at Glasgow store, was met by Sam Sinnamon who who went out of his way to help me on my request, even for a little order, made to feel very comfortable by his actions and knowledge, he is a great credit to the company.

Risposta di Sterling Home - Glasgow
Recently bought a new suite, tables, lights, picture etc. The staff, Jamie and Billy were very helpful. Our new picture got damaged and the store replaced it which was very much appreciated.
Would recommend using this Sterling store.

Risposta di Sterling Home - Glasgow
Staff very nice and helpful,however I have asked on 2 separate occasions for a material sample of my ordered suite,once on the day of ordering and again 4 weeks later. I also used the search ordering direct service from Ercol and have still not received a sample. Overall I have made 3 requests 2 via Sterling's and one direct to Ercol.
I would like a sample of material to enable me to continue shopping for matching accessories.

Risposta di Sterling Home - Glasgow
Really helpful staff, excellent customer service, held the item till we were able to collect

Risposta di Sterling Home - Glasgow
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