Statushomecare Recensioni 

Appalling customer service. Ordered magnolia paint, white arrived they offered me 10% discount I refused, instead of sending me the correct colour they sent me a label that I had to print then I had to arrange a day for collection. DO NOT USE !!!!

Excellent service. Ordered on Friday. Delivered tracked by evri on Monday. I highly recommend.

Ordered 3 packs of fencing stain, took nearly 2 weeks to get to me despite paying £8 postage, Evri kept sending e mails saying they were expecting my parcel, but never gave a delivery date, chased Status who said they would contact the carrier...blah, blah. Any way when they finally came 1 x can had split somewhere inside the sealed polythene bag. I took photos and sent them in. The other 2 cans were fine. There then began a ridiculous back and forth with customer service about how much paint had come out, where it was from (couldn't see, the bag was all messy with the paint) etc. I was offered a 10% refund on the 1 x can (70p) I would still have to open the bag, clean the mess up, see where the split was...for 70p. I refused. They then said we'll collect it by carrier can you print a label? No, no printer. Can you take it toa drop off point with a QR code. No, not mobile. Can I open the can and take a picture of what was left so the could determine a further discount? All this for a product that must have cost them £4 I guess! The carrier would be more than that, plus no mention of replacing it so I had my 3. In the end I got tired of the ridiculous time wasting and told them to shove it. Lesson learnt will not use them again obviously. No idea how to keep a customer for a very small amount of money, crazy way to do business these days.

DO NOT BUY FROM HERE! Worst service ever. Items arrived broken. They booked collection twice, nobody came. I spoke to the courier who confirmed THEY NEVER SENT THE REQUEST. They marked it as ''collected'' on their system but nothing happened. Now they ignore all emails. I cannot finish work in my house because of them. Reported to Trading Standards.

brought products from the company and they sent the wrong item, not heard back from them yet.
wasted my money

Great buy, thank you

You at Status were exceptionally helpful, the price of your deck stain was better than just better than elsewhere, the stai. Was great quality and it arrived very quickly and I needed it quickly. Thank you on all accounts..

A 5l tub of paint was 2thirds empty

Statushomecare is where we buy the base of the wire bushes to clear moss from roofs,
Website is very clear. Prices are good delivery is excellent. We’ve returned time after time.

Despite reading poor reviews I thought I would give this company a try!
I ordered some packets of Minky super absorbent soak ups with antibacterial formulation. BUT , even though the order confirmation said that’s what I ordered, I received Minky brites soak ups that do not have the antibacterial ingredients. Obviously a cheaper version of Minky soak ups.
I will not buy from this company again.

I ordered Vitax Apple Maggot Refill via B&Q. The website states in black and white 2 refills. I only received one. After various e-mails involving taking pictures of the product Status insisted they were right.
If I knew how to send a copy of their website offer I would ( 87 ). Have given up now.

Excellent customer service and order arrived ahead of estimated delivery date. Will definitely be ordering again

Fantastic, cannot fault at all, have used a few times now!

I foolishly read the reviews after I had ordered and paniced as a lot of the reviews werent good,but I need not have worried the saucepans and frying pans have just arrived,beautifully packed and good quality for the money.Well done Status

I placed an order more than 2 months for several items from Statushomecare, but many still haven’t arrived. Some that did were leaking chemicals from loosely sealed bottles, creating a hazard that had to be disposed of immediately.
The customer service assistant handling my case seems untrustworthy, feels like scamming me with emails full of new tracking numbers, but refuses to send me my items. When I contacted the delivery companies, I was told that Statushomecare hadn’t actually shipped my items on multiple occasions, and I was advised to pursue legal action.
This is a serious breach of their Terms of Service and other commitments as a trader. I’m extremely upset with how my order has been handled.

Absolutely terrible customer service. I placed the order on the 9th of January 2026. Now it has been nearly 2 months, and some items are still not delivered, and some delivered leaked into the packaging as was not screw properly. The response from Status Care Home is that the delivery company lost my packages 6 times. There is no any follow up. I am really disappointed by how Status Care Home treats and not value their customers!!

Great company to buy from. Well priced goods. Great service.

Three orders for coffee tea and sugar sets, I ordered them separately from this company because I needed two coffee two tea and one sugar, the two tea pots came but the one sugar and two coffee didn’t arrive, they said they had none in stock and cancelled my order, I then reordered and they did the same again!! Why do you have an item on your website that is available to buy if it’s never going to be shipped?
I now have two tea storage pots that are unusable because I’m missing the others to match the set, I am going to ask for a refund for them as they are unusable but I have no trust in this company

I purchased a toilet seat from status home care, which took over a week to anrrive. Having fitted it and disposed of the old seat, found the hinge would not lock onto the pin, so occasionally became unstable and would jump when sat on, I wrote to the company and they expect me to send the dysfunctional one back to get a replacement - leaving me without a toilet seat for who knows how long! Appalling customer service so I would not recommend this company.