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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Lost credit my card and tried to change my payment information on the SPYPOINT site. The site indicates it can be done on the site… it can’t. You have to cancel your plans and start over . Their cust... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Nul! Matériel prometteur mais rapidement déçu ! Coût d'abonnement, service après vente réactif au début mais après ils vont annoncé deux ans après l'achat que la caméra n'est plus réparable car plus g... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Maj : après cet avis j'ai enfin eu une réponse le problème a l'air d'avoir un début de solution, en tout cas m'as flexS a l'air de refonctionner , a voir sur les flex .... affaires a suivre Le syst... Leggi di più

Valutata 1 stelle su 5

I have now owned 6 spypoint cams, (3 different editions). Every SPYPOINT camera made is complete trash. They all will stop working/sending photos which completely defeats the purpose. I’m only posting... Leggi di più

1,3

Pessimo

TrustScore 1.5 su 5

242 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 44% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Informations trompeuses sur l'achat de…

Informations trompeuses sur l'achat de videos car celles-ci consomment aussi le forfait des photos. Il n'y a pas de raison que cela soit lié.

10 dicembre 2025
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Risposta di Spypoint

Bonjour, merci de partager votre avis. Nous nous efforçons de fournir des informations précises. Pour les caméras SPYPOINT en mode vidéo, une fois qu'une vidéo est capturée, l'application affiche un aperçu de 3 photos lors de la transmission, ce qui consomme 3 crédits photo. Nous serions heureux de fournir plus de détails et des clarifications supplémentaires. N'hésitez pas à nous contacter au +49 36331-403333, et nous serons ravis de vous aider.

Valutata 1 stelle su 5

Good camera to get if you want…

Good camera to get if you want absolutely no customer service when it doesn’t work!

9 dicembre 2025
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Risposta di Spypoint

Hi Mary, we appreciate you sharing your experience with us. We’d love to understand more about your experience and provide assistance accordingly. Please don’t hesitate to reach out to us at +49 36331-403333, and we’ll be happy to help.

Valutata 1 stelle su 5

Bad customer support

Bad customer support! Cameras antenna came loose internally and won’t stay in position and makes for a weaker signal. Called customer support all they want to do is reset it I explained it was broke internally didn’t seem to want to help at all. Will never buy anything from Spypoint again

2 novembre 2025
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Risposta di Spypoint

Hi Adam, thank you for sharing your feedback. We value your experience with our products and services. We’d like to take a closer look at your concern regarding the loose camera antenna, review the details, and verify the camera information. Please reach out to us at +49 36331-403333, and we’ll be happy to address your concern and work toward meeting your satisfaction.

Valutata 1 stelle su 5

Mehrfach Rückruf oder Rückmeldung…

Mehrfach Rückruf oder Rückmeldung versprochen.
Ohne das ein Rückruf erfolgte.
Erste Kamera nach einem Jahr defekt.
Regenwasser Eintritt.
Pläne können nur mit Kreditkarte bezahlt werden.

3 dicembre 2025
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Risposta di Spypoint

Hallo Tino, danke, dass du dein Feedback geteilt hast. Wir sind bestürzt zu hören, dass du den versprochenen Rückruf nicht erhalten hast und die Schwierigkeiten mit der Kamera und den Plänen erlebst. Wir würden uns gerne die Kamera genauer ansehen, die Details prüfen und eine Lösung anbieten. Bitte kontaktiere uns unter +49 36331-403333, und wir werden gerne deine.

Valutata 1 stelle su 5

Genuinely the worst customer service…

Genuinely the worst customer service experience I've ever had. Gave me half a refund for a subscription I got charged for and cancelled months ago yet continued to get billed. Also hung up on me twice without answering any of my questions or even interacting with my messages at all in a meaningful way other than what appears to be copy paste nonsense.

25 novembre 2025
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Risposta di Spypoint

Hello Trevor, thank you for sharing your experience with us. We value your feedback. We’re dismayed to hear about the difficulties you experienced with our support team, and we’d like the opportunity to assist you, address your billing concern, and work toward meeting your satisfaction. Please contact us at +49 36331-403333, and we’ll look into your concern and provide a resolution.

Valutata 1 stelle su 5

Poor quality pictures

Poor quality pictures, non existent customer support.. Stay clear of this camera.. there are a lot of other options

23 novembre 2025
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Risposta di Spypoint

Hi Linda, thank you for sharing your feedback. Image clarity can be affected by camera placement, lighting conditions, and settings. We’d be happy to take a closer look at the camera and review the details. Please reach out to our hotline at +49 36331-403333 at your convenience, and we’ll be glad to help.

Valutata 1 stelle su 5

Flex s dark camera …

It's the second flex s dark camera in two months. Same problem camera loses battery in minutes. The camera is two weeks in the field first it started taking only one picture with each encounter. Then it went from 100 percent to low battery. This is the replacement for one that I had for o ly one month. Customer service doesn't return phone calls when promised. Now they are going to replace this camera with another. For my problems they offered 50.00 to a new camera or future plans.i wouldn't buy another spypoint camera or get another plan so the 50.00 is a waste. Don't buy. Nothing but problems

22 novembre 2025
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Risposta di Spypoint

Hi Mark, we appreciate you taking the time to share your feedback. We value your experience and are committed to providing a resolution for the battery issue with your Flex-S-Dark camera. Please reach out to our hotline at +49 36331-403333, and we will take a closer look at the camera and provide assistance.

Valutata 1 stelle su 5

For the second time in two weeks I have…

For the second time in two weeks I have to remove my camera from the woods so customer service can figure out what’s wrong with the update. I would not recommend this camera

17 novembre 2025
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Risposta di Spypoint

Hi Andy, thank you for sharing your feedback. We value your experience with us and are committed to addressing your concern. We’d like to take a closer look at the camera, especially regarding the need to remove it from the woods for checking. Please reach out to our hotline at +49 36331-403333, and we’ll review the details and work toward a resolution for you.

Valutata 1 stelle su 5

bought a flex m

bought a flex m. ,issing solar panel walmart was going to send me one i waited for days on that and they never did send it . so i hung it up using the battery option.worked fine when i installed it on the tree.then next day it nwasnt working . tech support is a nightmare long holds . go into the woods push buttons get them a light show . then they say ok its working now.go back to the house same thing everytime they say its fixed and its not. today i had it with them wasted hours of my time .they are sending me another one hopefully it works. customer support is rude and thinks u are dumb. buyer beware

7 novembre 2025
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Risposta di Spypoint

Hi Albert, we appreciate you taking the time to share your feedback. We’re dismayed to hear about the difficulties you’ve experienced, and we would like the opportunity to assist you and meet your satisfaction. Please reach out to our hotline at +49 36331-403333, and we’ll be glad to help.

Valutata 1 stelle su 5

Worst cameras and even worse customer…

Worst cameras and even worse customer service, no one speaks english. They just want yo to buy another camera.

12 novembre 2025
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Risposta di Spypoint

Hi Colin, thank you for sharing your feedback. We would love the opportunity to learn more about your experience and work towards meeting your satisfaction. Please reach out to our hotline at +49 36331-403333 at your convenience. Our specialist team will assist you further.

Valutata 1 stelle su 5

2 hrs away from my g36 spypoint camera

2 hrs away from my g36 spypoint camera, finally got to reset it, moved the camera. Worked ok for 2 days now back home and haven't received a photo for 24 hrs. Have lots battery, a 50 percent single. So far the camers is inconsistent. Only paid for monthly subscription, so let see for hunting season, but so far not impressed. Bought 2 muddy cameras to try out. Stay tuned

9 novembre 2025
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Risposta di Spypoint

Hi there, thank you for sharing your experience with us. Your feedback is valuable, and we are committed to addressing your concerns regarding the camera’s inconsistency. We would love to check your camera further and provide a resolution. To proceed, we’ve requested additional information to allow us to investigate this matter more thoroughly.

Valutata 1 stelle su 5

Trash camera's and customer service

Trash cameras and customer service Don't get them get muddy spy point is trash

7 novembre 2025
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Risposta di Spypoint

Hi David, we appreciate you taking the time to leave your feedback. As we continue our commitment to providing quality products and services, we’d love to learn more about your experience and have requested additional information so we can better understand your concern and work toward a resolution that meets your expectations.

Valutata 1 stelle su 5

SPYPOINT Disappointment

I bought two Flex-M cameras from my local hunting shop and was super excited to try them out. Got everything all set up paid for the unlimited pictures for both. FYI the app is clunky!!! I placed the cameras on my food plots, and put the setting to my preference which was high sensitivity, and to send the pictures as they happen… Needless to say the picture quality is trash photos show up hours later or even days later!
I recently hunt near my cameras and noticed I had deer standing anywhere from 10 feet to 30 feet away and it never took a single picture!!! This product is unreliable and waste of money!
I have other brands of cameras set up the same way and it out performs SPYPOINT in very way!! Live feeds picture quality and consistency. My suggestion go buy any other product other than SPYPOINT!!

7 novembre 2025
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Risposta di Spypoint

Hi Logan, thank you for sharing your feedback. We value your experience and would like to take a closer look at your camera setup. We have requested additional details regarding your concern so we can further assist you and provide a resolution for the camera.

Valutata 1 stelle su 5

Spypoint is turning their older cell…

Spypoint is turning their older cell links into bricks. I have three that won't connect to a cell tower recently. One was working as recently as October 22. Activated in 2022. I put fresh batteries in it and decided to update. Big mistake. Went to their website for a software update. Well, revision 4 is gone and revision 1 is the only update available. I have bought 12, that is right, 12 cell links and this is how they treat loyalty. Time to move on.

7 novembre 2025
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Risposta di Spypoint

Hello Calvin, thank you for taking the time to share this and for being a long-time SPYPOINT user. We’d really like the opportunity to take a closer look at what’s happening with your CELL-LINK units and review the update and connection details with you. Our support team can walk through this with you and check available options. Please reach out to us at +49 36331-403333, and we’ll be glad to assist further.

Valutata 1 stelle su 5

Don't waste your time and money

If you want a camera that constantly updates and doesnt work well you've come to the right spot. Spyoint camera is just for you. Highly recommend that you dont purchase this brand. There's a reason why they are so cheap. Its getting to be in the prime of hunting and my cameras continue to crap the bed stating an invalid SD card and to input a different one. Also, the cameras were working perfectly fine then just stopped.... Just dont

3 novembre 2025
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Risposta di Spypoint

Hello Jacob, thank you for sharing your experience with us, and we truly appreciate your patience. We understand this was posted some time ago, and we’d still really like the opportunity to take a closer look and review what may be going on with your cameras. Our team is here to help and ensure everything is properly checked. Please feel free to contact our support team at +49 36331-403333, and one of our specialists will be glad to assist you further.

Valutata 1 stelle su 5

bought 2 cameras directly from their…

bought 2 cameras directly from their website They sent me an email offering a special on refurbished cameras Mico-lite solar Never worked once I got them spent had 4 hours with a rep to upload new firmware and long format the cards fresh new battery Witch you would think would had this completed when they did the repairs DO not buy any cameras directly from them They just give you the run around and waste your time I have 16 of their cameras but I will have no more

25 ottobre 2025
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Valutata 1 stelle su 5

BSss

was renewed sept first, stopped sending pictures at end of the month. everything worked for one month. tried customer service, no help. website a joke. had renewed for 1 year, tried to cancel and did but was told no refund for 11 months because it worked for 1 month! Coincidence?

20 ottobre 2025
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Valutata 3 stelle su 5

Bofbof le sav europe

Maj : après cet avis j'ai enfin eu une réponse le problème a l'air d'avoir un début de solution, en tout cas m'as flexS a l'air de refonctionner , a voir sur les flex .... affaires a suivre

Le système spypoint est pas mal , par contre dégoûté sur 4 caméras 2 en panne au bout de 2 ans , le contact sav en Allemagne est inexistant (étonnant pour des allemands) , que ce soit pour discuter des caméras ou même juste pour reset le mot de passe du compte, bilan pas brillant 0 communication, 0 sav , pour des caméras a une moyenne de 300 euros ca met bien les boules

22 ottobre 2025
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