Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Thank you Josh at Sportfish. Had to return a line with memory issues ,no quibble or problems. Suggested an alternative and sent it over to me, great service 👍🏻

Valutata 1 stelle su 5

made several orders. items that appear to be in stock online are on backorder every time - i am never informed until the parcel arrives with missing items. ruined a fishing trip where i did not have t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Buying tackle on line is sometimes a bit tricky. In this case a Hardy Reel had a fault and I then asked for a different model as its replacement, but misjudged the sizing. What is important however... Leggi di più

Valutata 5 stelle su 5

Snowbee Classic2 Gunmetal 5/6 Reel Really impressed with this reel I've just purchased from Sportfish. Excellent quality at a price a pensioner can afford. Drag is smooth and strong - infinitely var... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per la pesca
  2. Negozio di articoli per sport all'aria aperta

Scritti dall'azienda

Sportfish is the ultimate one stop shop for everything needed to enjoy game fishing. Kit yourself out with the latest tackle, equipment & clothing.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

95 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(95)

6 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Hopeless service lots of excuses until shop got involved

Hopeless service lots of excuses

Ordered items needed for a trip paid for next day delivery got a tracking link but parcel not shipped they blamed DPD explained were needed urgently assured would be on a pre 10 by email. No surprise then told would be on a pre 10.30 with another courier .....nothing arrives . In fairness Ashton at the Pall Mall shop took it on and we managed to get UPS to deliver by 11.30 ….really it’s DPD and UPS who should get zero stars and Ashton 5

19 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

I'm new to fly fishing

I'm new to fly fishing. Danny was very knowledgeable (and patient) and talked me through everything I would need to get going. There was no pressure whatsoever, just good, considered advice. Very wide range of equipment to peruse. I left the store very happy with my purchases and have used the kit since on several occasions and am very happy with the rod, reel, etc. that I was advised to buy. Definitely recommended.

24 febbraio 2024
Non scritta su invito
Logo di Sportfish

Risposta di Sportfish

Thank you John I will pass on the information to Danny, he will be chuffed.

Valutata 5 stelle su 5

Hardy Aydon 6 piece 9ft 5#…

I bought a Hardy Aydon 6 piece 9ft 5# travel rod. Very nice moderate action and light in the hand. Genuine 5# and works well with Rio Gold. Would be overlined with some lines which a half or 1 full size heavier eg Rio Grande.

Very good price and good service from Sportfish. Recommended

13 marzo 2024
Non scritta su invito
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Risposta di Sportfish

Many thanks for the excellent review!

Valutata 5 stelle su 5

First class service and staff that take…

First class service and staff that take the time to communicate with people even if it's only via e-mail, over the moon with my Aydon, a big thank you to all at Sportfish.

15 marzo 2024
Non scritta su invito
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Risposta di Sportfish

Many thanks Paul, will let the customer service team know!

Valutata 5 stelle su 5

Superb

Absolutely brilliant great all round fantastic. Great selection great prices great service very helpful nothing a problem only too glad to assist. Mail order quick no fuss simply great. Will look at other items I will be back.

14 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Sportfish 5star + customer experience

Visited Sportfish on Mon 04/03/2024 to be fitted and purchase waders and wading boots.
My customer experience with Danny was out of this world. Nothing was too much trouble, and his knowledge was second to none. In what seemed like a twinkling of an eye I was kitted out with everything I needed. All in all a very positive and pleasing visit.
Good old customer service is not yet dead, not in this establishment anyway. Many thanks to Danny & Sportfish. Rest assured you will be getting my custom again. A rare five star plus experience, in todays take it or leave world.

4 marzo 2024
Non scritta su invito
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Risposta di Sportfish

Thank you for the fantastic review, very glad we could help kit you out. I have passed on this review to Danny who will be thrilled with the feedback!

Valutata 5 stelle su 5

Excellent company and always quality…

Excellent company and always quality equipment.
Was looking for something as a one off and Danny was extremely helpful and very knowledgeable.

1 febbraio 2024
Non scritta su invito
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Risposta di Sportfish

Thank you Andrew, I have passed on this feedback to Danny who will be thrilled with the review.

Valutata 5 stelle su 5

I have dealt with Sportfish for years…

I have dealt with Sportfish for years the quality of there tackle is second to none orders are extremely well packaged also quick delivery, they are also very helpful if you have questions first class service.

28 dicembre 2023
Non scritta su invito
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Risposta di Sportfish

Thank you David! Really appreciate it.

Valutata 5 stelle su 5

Excellent

Taken up fly tying again after 30 years. Great service, good products and speedy delivery. Will happily buy from Sportfish in future.

30 novembre 2023
Non scritta su invito
Logo di Sportfish

Risposta di Sportfish

Thank you Alan for the great review. Enjoy the fly tying!

Valutata 2 stelle su 5

There is a fundamental dishonesty about…

There is a fundamental dishonesty about how this company operates.

They invite customers to submit product reviews, but seem to only actually post positive ones on their site.

I've submitted two negative product reviews and they haven't printed either of them. In fact, I can't find a single negative review on the entire Sportfish website!

They list only 5 star Trustpilot reviews on their website ('what our customers think') even though their actual score is below 5!

Incidentally, how does Trustpilot let them do that?

As a retailer Sportish is fine, but I try to avoid using them whenever I can as such basic disingenuity/lack of transparency shouldn't be rewarded.

31 ottobre 2023
Non scritta su invito
Logo di Sportfish

Risposta di Sportfish

Hello Steffan,

Thank you for your recent emails regarding the issue with your Hardy fly reel. As agreed, having spoken to Hardy directly and tried unsuccessfully to replicate the problem ourselves, we look forward to receiving your reel so it can be examined for any possible defect.

We do publish negative product reviews on our website, but only after we have investigated the issue directly with the customer. Apologies that in this instance your review was missed. We have changed our process to ensure this won’t happen again.

Kind regards,

Sportfish.

Valutata 1 stelle su 5

Failure to deliver

My item was dispatched on 4th October. Still not delivered on October 17th despite contacting the company last week. Not service I expect from Sportfish. John Odell

17 ottobre 2023
Non scritta su invito
Logo di Sportfish

Risposta di Sportfish

Hi John, we requested information from you to further assist you as there's no recent order on our system for your name. Please can you respond to this.

Valutata 4 stelle su 5

Service

I myself are pleased with the service I received you do get your small ups and downs but they soon rectify it ,as a hole I am satisfied with there service and distribution.

12 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent website and super fast…

Excellent website and super fast delivery, ordered on Tuesday pm and items arrived on Wednesday morning!! you cant get faster than that , will use again in confidence....

28 settembre 2023
Non scritta su invito
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Risposta di Sportfish

Thank you for the great review James! Tight lines.

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