Spoonful of Comfort Recensioni 

323
•
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have used Spoonful of Comfort many times now for both work and personal use. Every time the receiver raves about how beautiful the packaging is the how delicious the food is! And customer service... Leggi di più

Valutata 5 stelle su 5

The selections of the soup are perfect. Some could be a bit healthier, less sodium, etc. But for the price and delivery is always on time. It's the perfect gift for loved ones, friends during any occa... Leggi di più

Valutata 5 stelle su 5

My friend just had hip replacement surgery, and it was such a treat for her to come home from physical therapy to a ready-made dinner.

Valutata 2 stelle su 5

The delivery arrived way too late, and not when promised! The "comfort" soup caused more stress to the recipient due to expected arrival, and no other food prep arrangements due to expecting the de... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di cesti regalo
  2. anche in
  3. Fornitore di regali aziendali
  4. Negozio di articoli da regalo

Informazioni fornite da varie fonti esterne

Soup gift baskets or soup care packages are the perfect way to send love to friends and family. Whether near or far, send a Spoonful of Comfort to help.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

323 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(323)

297 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I ordered a birthday basket for my 86…

UPDATE-
I am very pleased and grateful that this company did respond and has more than made things right with my order mess.
Thank you!

I ordered a birthday basket for my 86 year old father. Possibly the last birthday gift I can buy him.
They took my $100 for soup, cookies and rolls which is not cheap and I asked if the delivery was guaranteed for the next day.
No discussion or option to pay more to ensure it arrived at the 12-3 window promised.
So it’s now 7:30 pm and no gift.
UPS has had this order on their truck all day and will deliver it by 9 pm or not at all today! Doubt it’s even edible.
How difficult would it have been to offer premium shipping service? If you are going to sell gift baskets for occasions like this you need to make sure your shipping service is adequate to guarantee delivery.
I am very sad and disappointed.
They offered a refund but it’s not about the money. It’s about a missed birthday for my senior father.
He and my mother were excited to share the soup and enjoy the other items in the gift.
Unacceptable lack of care and customer service.

11 agosto 2026
Non scritta su invito
Logo di Spoonful of Comfort

Risposta di Spoonful of Comfort

Lori, this is absolutely unacceptable and we are absolutely going to take care of you and your father! I know Courtney is making things right for you and I will ensure we do so!!

Valutata 1 stelle su 5

I had a slightly opened container that…

I had a slightly opened container that spilled, and they wont do anything unless its spoiled. Doesnt matter it spilled. Attached is their response. So much for 100% garantee.

7 agosto 2026
Non scritta su invito
Logo di Spoonful of Comfort

Risposta di Spoonful of Comfort

Eeek! Thank you so much for reaching out! We stand by our 100% satisfaction guarantee and will be reaching out to ensure we are able make this right!

Valutata 3 stelle su 5

I should not have been charged tax. Terrible customer service.

I have a non profit, tax exempt corporate account. Despite numerous emails and requests, the company rep refused to take sales tax off of my order. I ordered the product only because I got it cleared through my company's fiscal department. It doesn't matter what I buy or where I'm sending it, my order should not have sales tax added to it. I won't likely order from you again because your customer service was awful and their information was incorrect.

5 agosto 2026
Logo di Spoonful of Comfort

Risposta di Spoonful of Comfort

Hi Kim! I’m so sorry about this! We will be reaching out right away to make sure this is addressed and we get to the bottom of this!

Valutata 1 stelle su 5

If you enjoy spending $100 for items…

If you enjoy spending $100 for items that would cost less than $29 at Walmart (w a full sized stainless serving ladle) with fancy packaging that simply gets thrown away, then this is the gift package for you!

The value equation on this thing is ridiculous and the shipping charge is outsized considering their contract price w the carrier.

All to send salty broth across the country. For that amount of money I’d rather get steak for $100!

12 luglio 2026
Non scritta su invito
Logo di Spoonful of Comfort

Risposta di Spoonful of Comfort

Hi Peter! Oh no! Rest assured, we have a 100% satisfaction guarantee and will get in touch with you to make this right!

Valutata 5 stelle su 5

This is the most amazing

This is the most amazing, and well-received gift I give for SO many reasons, except for my chocolate lovers. (not that they wouldn't love your soup package, it's just that chocoate is sometimes what's needed, lol)
Delivery is fantastic, communication very good, I even sent some to myself once to make sure what I was sending was good, and it IS! Delicious! The packaging, the silver ladle,all the sweet little sayings on the boxes, all the choices to pick from, A Spoonful of Comfort has it all. This company is amazing!

2 agosto 2026
Valutata 5 stelle su 5

I can't say enough great things about…

I can't say enough great things about Spoonful of Comfort. I use them exclusively for my company's gifting needs - from sympathy gifts to get well gifts. When I had surgery I was lucky enough to recieve a box myself -- such a great gift!

31 luglio 2026
Valutata 5 stelle su 5

My absolute favorite soup

My absolute favorite soup, rolls, cookies and ladle! It’s the Best gift to give and receive! Can’t wait for Fall and Holidays to warm your spirits up! Much better than flowers. Fast delivery and quality products, so many choices. Delicious!

11 novembre 2025
Valutata 3 stelle su 5

I sent an email to your website about…

I sent an email to your website about my experience. Terrible shipping experience.

29 luglio 2026
Logo di Spoonful of Comfort

Risposta di Spoonful of Comfort

Oh no, Carol, we are so sorry about this! We will be reaching out right away to make sure this was addressed and get to the bottom of this!

Valutata 5 stelle su 5

Amazing never disappointing gift option for all occasions!

Spoonful of comfort has been a consistent go to for me whenever I want to give a thoughtful and heartwarming (and belly warming!) gift. The website ordering process is simple, the options are awesome, the delivery is on time and on target and everyone who receives a gift from me from this company LOVES it! I would highly recommend.

24 luglio 2026
Valutata 5 stelle su 5

Post Surgery Care Package

Ordered a care post surgery package. It arrived 2 days later than expected with the soup unusable. The customer service team not only refunded my shipping, but also sent another complete care package to the intended recipient. Have used them before and will continue to do so! Great product and service.

18 luglio 2026
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più