I spoke to a lady called Caitlin today regarding my warranty cover with Spectrum . I can not praise Caitlin enough she was absolutely fantastic. My issue was a little bit complex and she had to deal w... Leggi di più
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Scopri cosa dicono le persone
Poor experience! Submitted a claim for a faulty switch………… recommended repair centre was Halfords Auto Centre Bridgend. After an awful experience with Halfords, Spectrum said try a repair centre in... Leggi di più
L'azienda ha risposto
There isn't enough words to use to say what an absolute guardian angel lois is. We had a massive problem with our Peugeot 3008 car. We only had it 2 years and the cam chain had become stretched, Peu... Leggi di più
Never had any issues with Spectrum refusing to pay like other warranty companies. Straightforward and friendly service. Courtesy call from Lois this morning who put my mind at ease with everything!
Dettagli dell'azienda
Scritti dall'azienda
Spectrum Insurance Services provides a comprehensive suite of insurance products for the motor industry, including niche sectors such as Taxi and Leisure and Commercial Vehicles. Our products are supported by our market leading administration and claims handling services delivered from our Sheffield office. Spectrum motor clients have access to our Point of Sale marketing, a fully interactive Policy Registration platform – Policy Flow – that incorporates integrated demands and needs capability for insurance and consumer credit compliance.
Informazioni di contatto
Westthorpe Business Innovation Centre, Westthorpe Business Park, Killamarsh, S21 1TZ, Sheffield, Regno Unito
- 0114 321 9876
- customerservices@spectrumcover.co.uk
- spectrumcover.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 73% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Le persone hanno visualizzato anche
Sent a breakdown truck to rescue me…
Sent a breakdown truck to rescue me without delay and paid for the costs for the repair..very pleased with spectrums warranty cover
I was worried about a delay in getting…
I was worried about a delay in getting my car sorted but Lois was very helpful and efficient sorting the problem out and all is good now.
Daniel was very helpful and I’m very…
Daniel was very helpful and I’m very happy with spectrum’s service !
Lois my superhero
There isn't enough words to use to say what an absolute guardian angel lois is.
We had a massive problem with our Peugeot 3008 car. We only had it 2 years and the cam chain had become stretched, Peugeot wouldn't help at all saying as it wasn't broken and just stretched denied any liability. They actually wanted us to pay over £4000 for us to fix it.
I was so stressed and when I rang spectrum to ask advice, we got the lovely Lois and she put me at ease and everytime she promised to ring she did. This fabulous lady went above and beyond her job, kept me sane(ISH). I honestly couldn't recommend or thank her enough. Hope this gets passed on to her and also this lady needs a promotion
Helpful advice
Lois was extremely helpful today under stressful circumstances. She answered all of my questions and advised me what to do next under my warranty.
Extraordinary customer service.
Being quite anxious due to the nature of my mishap, I could not have been assisted by the polite and confident manner of Lois.
Reassured and happy this made me so would like to say a big thank you, and recommend this business to anyone. Best money I ever spent.
John A.
Excellent service
Excellent service, very prompt with all my questions, work completed in 4 days and payment within 7 days
Lois
Lois
Extremely helpful and reassuring
Many thanks would recommend
Warranty issue …
I spoke to a lady called Caitlin today regarding my warranty cover with Spectrum . I can not praise Caitlin enough she was absolutely fantastic. My issue was a little bit complex and she had to deal with me confusing the issues even more !! Caitlin managed to get the issue sorted and completed the claim for me . Excellent service all round
Warranty claim
The service I have received from your agents throughout this process has been excellent and stress free which is good as the stress of not having my car for over 10 days has not been good.
Kind regards
Phil Ralph
Never had any issues with Spectrum…
Never had any issues with Spectrum refusing to pay like other warranty companies. Straightforward and friendly service. Courtesy call from Lois this morning who put my mind at ease with everything!
Customer service fantastic polite and…
Customer service fantastic polite and most efficient
Lois was a great help
Lois was a great help. Besides giving me the help that I needed, she was polite, professional and Lois got back in touch with me after she resolved the issue that I needed being done.
Thanks Lois

Risposta di Spectrum Insurance Services
Spoke to Lois today regarding my car…
Spoke to Lois today regarding my car warranty and she was very helpful throughout. Lois was friendly, professional and made everything easy. Highly recommend!

Risposta di Spectrum Insurance Services

Risposta di Spectrum Insurance Services
Spoke to Lois this morning regarding my…
Spoke to Lois this morning regarding my car needing repair under warranty and she was fantastic. Easy to talk too and very helpful and supportive.

Risposta di Spectrum Insurance Services
Car breakdown under warranty
My car broke down and Caitlin at Spectrum insurance services was excellent in liaising with my garage leaving me nothing to do. She also kept me up to date on my claim making the whole experience effortless.

Risposta di Spectrum Insurance Services
Spoke to Lois today as I hadn’t heard…
Spoke to Lois today as I hadn’t heard about booking my car in for a rear tyre sensor which had been authorised 2 weeks ago.
Lois was sincerely apologetic and got onto it straight away by contacting the garage. She explained to me the reason behind it and again couldn’t apologise enough.
Lois was professional polite Great job Lois. Thank you😁

Risposta di Spectrum Insurance Services
Straightforward process.

Risposta di Spectrum Insurance Services
Emily …
I've spoken with a lot of advisers but today Emily delt with my case and was brilliant very helpful and got it all sorted out big thanks to Emily

Risposta di Spectrum Insurance Services
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