Spectrum Insurance Services Recensioni 

996
TrustScore 4.5 su 5

4,4

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I spoke to a lady called Caitlin today regarding my warranty cover with Spectrum . I can not praise Caitlin enough she was absolutely fantastic. My issue was a little bit complex and she had to deal w... Leggi di più

Valutata 1 stelle su 5

Poor experience! Submitted a claim for a faulty switch………… recommended repair centre was Halfords Auto Centre Bridgend. After an awful experience with Halfords, Spectrum said try a repair centre in... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

There isn't enough words to use to say what an absolute guardian angel lois is. We had a massive problem with our Peugeot 3008 car. We only had it 2 years and the cam chain had become stretched, Peu... Leggi di più

Valutata 5 stelle su 5

Never had any issues with Spectrum refusing to pay like other warranty companies. Straightforward and friendly service. Courtesy call from Lois this morning who put my mind at ease with everything!

Dettagli dell'azienda

  1. Broker assicurativo
  2. Agenzia di assicurazioni
  3. Compagnia assicurativa

Scritti dall'azienda

Spectrum Insurance Services provides a comprehensive suite of insurance products for the motor industry, including niche sectors such as Taxi and Leisure and Commercial Vehicles. Our products are supported by our market leading administration and claims handling services delivered from our Sheffield office. Spectrum motor clients have access to our Point of Sale marketing, a fully interactive Policy Registration platform – Policy Flow – that incorporates integrated demands and needs capability for insurance and consumer credit compliance.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

996 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 73% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(996)

415 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Lois my superhero

There isn't enough words to use to say what an absolute guardian angel lois is.
We had a massive problem with our Peugeot 3008 car. We only had it 2 years and the cam chain had become stretched, Peugeot wouldn't help at all saying as it wasn't broken and just stretched denied any liability. They actually wanted us to pay over £4000 for us to fix it.
I was so stressed and when I rang spectrum to ask advice, we got the lovely Lois and she put me at ease and everytime she promised to ring she did. This fabulous lady went above and beyond her job, kept me sane(ISH). I honestly couldn't recommend or thank her enough. Hope this gets passed on to her and also this lady needs a promotion

9 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Helpful advice

Lois was extremely helpful today under stressful circumstances. She answered all of my questions and advised me what to do next under my warranty.

10 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Extraordinary customer service.

Being quite anxious due to the nature of my mishap, I could not have been assisted by the polite and confident manner of Lois.
Reassured and happy this made me so would like to say a big thank you, and recommend this business to anyone. Best money I ever spent.
John A.

9 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Warranty issue …

I spoke to a lady called Caitlin today regarding my warranty cover with Spectrum . I can not praise Caitlin enough she was absolutely fantastic. My issue was a little bit complex and she had to deal with me confusing the issues even more !! Caitlin managed to get the issue sorted and completed the claim for me . Excellent service all round

9 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Warranty claim

The service I have received from your agents throughout this process has been excellent and stress free which is good as the stress of not having my car for over 10 days has not been good.

Kind regards

Phil Ralph

8 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Lois was a great help

Lois was a great help. Besides giving me the help that I needed, she was polite, professional and Lois got back in touch with me after she resolved the issue that I needed being done.
Thanks Lois

27 agosto 2026
Non scritta su invito
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Risposta di Spectrum Insurance Services

Thank you, Andrew. It’s lovely to hear that Lois resolved the issue and contacted you afterwards to keep you informed. I’ll make sure she receives your kind feedback.

Kind regards,
Claire

Valutata 5 stelle su 5

Spoke to Lois today regarding my car…

Spoke to Lois today regarding my car warranty and she was very helpful throughout. Lois was friendly, professional and made everything easy. Highly recommend!

7 settembre 2026
Non scritta su invito
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Risposta di Spectrum Insurance Services

We’re pleased Lois made everything easy while helping with your warranty enquiry. Thank you for your recommendation—I’ll be sure to share it with her.

Kind regards,
Claire

Valutata 5 stelle su 5

Great service

Great service

7 settembre 2026
Non scritta su invito
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Risposta di Spectrum Insurance Services

Thank you for your five-star review, Dorian. We’re delighted you received great service from Courtney.

Kind regards,
Claire

Valutata 5 stelle su 5

Spoke to Lois this morning regarding my…

Spoke to Lois this morning regarding my car needing repair under warranty and she was fantastic. Easy to talk too and very helpful and supportive.

7 settembre 2026
Non scritta su invito
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Risposta di Spectrum Insurance Services

Thank you for your lovely review Jade ! I’m glad Lois was able to offer the help and support you needed when discussing your vehicle repair. Your comments will be passed on to her.

Kind regards,
Claire

Valutata 5 stelle su 5

Car breakdown under warranty

My car broke down and Caitlin at Spectrum insurance services was excellent in liaising with my garage leaving me nothing to do. She also kept me up to date on my claim making the whole experience effortless.

4 settembre 2026
Non scritta su invito
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Risposta di Spectrum Insurance Services

It’s wonderful to hear that Caitlin managed the communication with your garage and kept you updated throughout. Knowing she made the experience effortless is excellent feedback, and I’ll make sure she sees it.

Kind regards,
Claire

Valutata 5 stelle su 5

Spoke to Lois today as I hadn’t heard…

Spoke to Lois today as I hadn’t heard about booking my car in for a rear tyre sensor which had been authorised 2 weeks ago.
Lois was sincerely apologetic and got onto it straight away by contacting the garage. She explained to me the reason behind it and again couldn’t apologise enough.
Lois was professional polite Great job Lois. Thank you😁

4 settembre 2026
Non scritta su invito
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Risposta di Spectrum Insurance Services

Thank you for highlighting Lois’s support, Kerry. I’m pleased she responded quickly, explained the situation clearly and helped arrange the next steps with the garage, making the process easier for you. I’ll be sure to share your kind comments with her.

Kind regards,
Claire

Valutata 5 stelle su 5

Straightforward process.

4 settembre 2026
Non scritta su invito
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Risposta di Spectrum Insurance Services

We appreciate your five-star review and are pleased you found the process straightforward.

Kind regards,
Claire

Valutata 5 stelle su 5

Emily …

I've spoken with a lot of advisers but today Emily delt with my case and was brilliant very helpful and got it all sorted out big thanks to Emily

4 settembre 2026
Non scritta su invito
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Risposta di Spectrum Insurance Services

share your thanks with her.

Kind regards,
Claire

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