I saw the advert in the Daily Mail on Saturday 8th August. I decided to book the P&O Britannia cruise to Norway. I have done lots of cruises with my husband, but sadly he passed away in February. Popp... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Elizabeth handled our booking with Oceania cruises extremely efficiently Nothing was too much trouble for her. She answered all our questions with friendliness and patience and delivered the high sta... Leggi di più
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Always book with Sovereign (or transfer if booked on board). Phone always answered quickly. Staff helpful and efficient. Charlotte very good with this slightly complicated late family booking.
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Hans was very helpful and went through all cabin options as a last minute booking so many cabins already sold. It’s always handy to have a brochure in front of you to look where cabin numbers are... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
The Sovereign Cruise Club is the UK's largest luxury cruise agent. We answer 95% of all calls within three rings with no automated call answering. We promise the finest service, renowned expertise & the guaranteed best prices. Fully ABTA/ATOL protected.
Informazioni di contatto
14 Diddenham Court, Grazeley, RG7 1JQ, Reading, Regno Unito
- 03331 224466
- info@sovereigncruise.co.uk
- sovereigncruise.co.uk
4,9
Eccellente
870 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
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Hans was great as ever
Hans was great as ever. Very efficient. Easy booking and saved money too. All the staff are so helpful and efficient at Sovereign Cruise Club.
29 luglio 2026
Risposta di The Sovereign Cruise Club
Dear Mr Brian Henderson,
Thank you so much for your recent 5-star review.
We are pleased to hear that Hans provided efficient service and helped make your booking process simple while saving you money. Your kind words about our team are greatly appreciated.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very efficient to book and very…
Very efficient to book and very competitive on price. Knowledgeable staff.
29 luglio 2026
Risposta di The Sovereign Cruise Club
Dear Michael Park,
Thank you so much for your recent 5-star review.
We are delighted to hear you found our booking process efficient, our prices competitive and our team knowledgeable.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Excellent service
28 luglio 2026
Risposta di The Sovereign Cruise Club
Dear Valerie Sharpe,
Thank you so much for your recent 5-star review.
We are thrilled to hear you received excellent service from our team and will be sure to pass along your kind words.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Risposta di The Sovereign Cruise Club
Dear Andrea,
Thank you so much for your recent 5-star review.
We are pleased to hear you were happy with the communication throughout your booking process and look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Luxury Cruise Booking
My initial contact was with Poppy and she dealt with my enquiry very efficiently. On call back she grasped my requirement immediately and processed booking quickly and smoothly, including the follow-up email confirmations.
28 luglio 2026
Risposta di The Sovereign Cruise Club
Dear Alan Henty,
Thank you so much for your recent 5-star review.
We are thrilled to hear that Poppy provided such efficient and attentive service, which made your booking experience quick and seamless. We will be sure to pass on your kind comments to her and look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
Always book with Sovereign (or transfer…
Always book with Sovereign (or transfer if booked on board). Phone always answered quickly. Staff helpful and efficient. Charlotte very good with this slightly complicated late family booking.
20 luglio 2026
Risposta di The Sovereign Cruise Club
Dear Janet Hutchison,
Thank you so much for your recent 5-star review.
We are delighted to hear that our team has consistently provided prompt, helpful service and will be sure to pass your kind comments on to Charlotte.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Risposta di The Sovereign Cruise Club
Dear Janet,
Thank you so much for your recent 5-star review.
We are pleased to hear that you found our team friendly and informative.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Risposta di The Sovereign Cruise Club
Dear Pete L,
Thank you so much for your recent 5-star review.
We are delighted to hear you were happy with both our service and pricing.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Easy to communicate and book
16 luglio 2026
Risposta di The Sovereign Cruise Club
Dear Mr Collins,
Thank you so much for your recent 5-star review.
We are pleased to hear you found the booking process easy and our team straightforward to communicate with.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Excellent service from Kim
Excellent service from Kim, who found accommodation on the cruise I was looking for at a better price and a higher grade room, then quotes from other companies.
23 luglio 2026
Risposta di The Sovereign Cruise Club
Dear Customer,
Thank you so much for your recent 5-star review.
We are delighted to hear that Kim provided such outstanding service and was able to find you a great cruise option. We will be sure to pass on your kind words to Kim.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Risposta di The Sovereign Cruise Club
Dear David Mosby,
Thank you so much for your recent 5-star review.
We are delighted to hear that you received our usual efficient service and that you continue to find our prices highly competitive.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
I find Sovereign, rulers of the waves
I find Sovereign a friendly and efficient company to deal with, plus the benefit of great pricing.
23 luglio 2026
Risposta di The Sovereign Cruise Club
Dear Pershore,
Thank you so much for your recent 5-star review.
We are pleased to hear you have found Sovereign friendly, efficient and great value.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Having used Sovereign many times
Having used Sovereign many times, everything was up to their reliable service.
Megan who is dealing with our booking is so polite and efficient and a credit to your compamy.
16 luglio 2026
Risposta di The Sovereign Cruise Club
Dear Peter Flesher,
Thank you so much for your recent 5-star review and continued loyalty.
We are delighted to hear you have once again experienced the reliable service you expect from us. We will be sure to pass your wonderful comments on to Megan.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very good to talk to with good knowledge of the cruises
Very good to talk to with good knowledge of the cruises.
20 luglio 2026
Risposta di The Sovereign Cruise Club
Dear Vanessa,
Thank you so much for your recent 5-star review.
We are delighted to hear you found our team knowledgeable and easy to talk to.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Always had great service from Sovereign
Staff are always very helpful and nothing is too much trouble, they have patience with us old folk 😂
23 luglio 2026
Risposta di The Sovereign Cruise Club
Dear Sheila Rawlins,
Thank you so much for your recent 5-star review.
We are delighted to hear our team are always helpful and patient. It is great to hear that they have made your booking experience an enjoyable one.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
You can always speak to a human who…
You can always speak to a human who knows what they are doing. Can ring anytime with a question. Can get your documents by post I still like a paper ticket (you can call me old fashioned). Prices are unbeatable.
22 luglio 2026
Risposta di The Sovereign Cruise Club
Dear Customer,
Thank you so much for your recent 5-star review.
We are pleased to hear you value being able to speak with our knowledgeable team and the personal service we provide. It is great to know our postal documentation and competitive prices make a difference to your experience.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
A lady named Cleo who was helpful…
A lady named Cleo who was helpful considerate and very professional.
19 luglio 2026
Risposta di The Sovereign Cruise Club
Dear Mr Steven Laister,
Thank you so much for your recent 5-star review.
We are delighted to hear that Cleo was helpful, considerate and professional throughout your experience. We will be sure to pass on your lovely feedback to her.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Go sovereign
staff thoroughly efficient following through every section of booking and making sure we get a really great deal on the many cruises we have booked with you. We are in our 80s. All we want is help to achieve as many cruises as we can while we are fit enough to do so.You are definitely our No.1 travel agent. Thank you for everything. We always recommend you to fellow cruisers.
21 luglio 2026
Risposta di The Sovereign Cruise Club
Dear Maureen Graham Customer,
Thank you so much for your recent 5-star review.
We are thrilled to hear our team has consistently provided efficient service and helped you secure great deals on your cruises. It means a great deal to be your number one travel agent and we appreciate your recommendation.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Speedy booking process with agent who…
Speedy booking process with agent who very clearly understood my requirements.
21 luglio 2026
Risposta di The Sovereign Cruise Club
Dear Customer,
Thank you so much for your recent 5-star review.
We are pleased to hear that your booking was completed quickly and that our team understood your requirements clearly.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Exceptional Service
I have used Sovereign a number of times and always have been impressed with the service.
This time around I was looked after by HANS JAGDEO who was exceptional. Very very pleased with the service I received.
7 luglio 2026
Risposta di The Sovereign Cruise Club
Dear .Ray P,
Thank you so much for your recent 5-star review.
We are delighted to hear you have consistently been impressed with our service and it is wonderful to know Hans provided such exceptional support on this occasion.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
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