Signed up to the solar panel switch together scheme and was assigned SESE. Couldn't be happier with the work. Joe the electrician and the roofing team were professional, explained what they were doing... Leggi di più
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Signed up to the solar panel switch together scheme and was assigned SESE. Couldn't be happier with the work. Joe the electrician and the roofing team were professional, explained what they were doing... Leggi di più
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100% recommend you use SESE Solar & Electrical LTD Ross & Co were all really nice and friendly. They explained all the works they were going to do and I felt 100% comfortable with them doing... Leggi di più
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Great experience. Was all very smooth. Good communication from start to finish. Didn't feel any pressure at all. Once we had decided the process was quick and easy.
From the get go the team have been great. We thought we could only do our main roof but options for extra capacity were discussed for the flat roof. All fitted without fuss. Scaffolding team arrived o... Leggi di più
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The whole process from the beginning was an example of great customer service. Jade was very helpful, very prompt with replies and very patient as we kept changing our minds!
The installation process occurred exactly as set out in the proposal: scaffolders came 2 days before and did a good job. Electrician (Nick) and panel installers all arrived together on the day and work was finished in 5 hours.
Nick was very helpful in explaining the installation (very neat work!) and helped install the app and explain it. Ronnie and crew were great installing the panels and explained anything we needed.
I would recommend South East Solar and Electrical

Risposta di South East Solar & Electrical
Fantastic service, quick and fair. Brad the electrician was really nice and explained everything well, his work is neat and clean and he came back the next day to finish off an tidy up as it was a complex job.

Risposta di South East Solar & Electrical
Installation went smoothly and the team accommodated my requirements

Risposta di South East Solar & Electrical
The team of professionals who installed our batteries were friendly polite efficient and did a great job… the communication with them was great and they could not be more helpful! They listened to our requirements, and were more than happy to make the set up work for us, minimising unsightly trunking for the extra cables. They explained everything very clearly and left our house tidy without causing any hassle. The dogs approved too! Highly recommend!
Excellent service from start to finish.
I have not received better service from a company, quite simply South East Solar have been outstanding. From the sales process to survey to install and aftercare everyone in the team was helpful, motivated and made no mistakes.

Risposta di South East Solar & Electrical
The engineer Cameron came on time on the day of the installation and was very professional and responsive with all our doubts. He worked a lot during the first day but because the job was long, he came a couple of days after to finish everything. We're really happy with the service and also with the solar panels fitters. They left everything super tidy and clean.
The company already gave us all the paperwork as well, and they were very responsive to our doubts.

Risposta di South East Solar & Electrical
The electrian was great, turned up early, was polite and professional, did a great tidy job and communicated well what they were doing and how the system works. Only room for improvement would be better communication from the office letting me know which day he was arriving.

Risposta di South East Solar & Electrical
Installation was sourced from Essex County Council ‘Solar Together’ programme, so they picked the installer. The choice was well made as the process from initial quote, through survey and on to installation was professional, smooth and easy. The company were very good at keeping me up to date, and the installers were both friendly, efficient, hard-working and polite. I would definitely recommend this company for solar installation work!

Risposta di South East Solar & Electrical
Very smooth installation process for Solar and Battery. Very responsive, clear communication and professional to deal with. Would use again

Risposta di South East Solar & Electrical
Absolutely first-class service from the team at South East Solar & Electrical. From the initial quote right through to installation, everything was handled professionally and transparently, with no hidden surprises.
A special mention to Jade who handled my quote and all comms, also to Jack, Cam and Ezra, who carried out the work, they were professional, tidy, and clearly knew their stuff. They turned up on time, worked efficiently throughout the day, explained everything clearly, and left the place spotless. Nothing was too much trouble, and they took the time to walk me through the system and app before they left.
I’m delighted with my new Fox ESS battery setup and would happily recommend SESE to anyone considering solar or battery. Thank you! 🙏🏻

Risposta di South East Solar & Electrical
Fantastic service, clear and timely communication prior to installation
Installation team and electrician were excellent - polite/effficient/ tidy - explained everything before leaving
Highly recommend

Risposta di South East Solar & Electrical
Had my solar panels fitted this Wednesday and I must say how the team work really hard all day , kept me informed and gave me a full update and demonstration on how it all worked via the app. The process from ordering to completing was seamless thanks all

Risposta di South East Solar & Electrical
Great experience from start to finish. From the initial survey to completion of the installation sese provided great communication and information. Couldn't recommend them enough.

Risposta di South East Solar & Electrical
Survey good.
Installation good.
FoxCloud app is really poor at times.
I've had frequent issues and lack of data for several days on end.
Initially, SESE support was fine, if a little slow resolving problems.
More recently, it seemed WiFi connection was the issue. Four months post installation, I was quoted £150+vat for an engineer to visit as "we don't support app issues".
It's the app that SESE use and sold me!
I was encouraged to contact Fox direct. I didn't, not my responsibility to sort SESE's technical failings. After a few days, the app required me to accept terms and conditions, again, which I guess means they have fixed glitches. The system was then back up and running.
I've wasted a fair amount of time addressing issues, there's no proactive Comms from SESE when they arise.
In summary, I regret getting solar installation from SESE.
I've lost faith in their organisation.

Risposta di South East Solar & Electrical
My solar panels were installed a few months ago. I was very happy with the communication and smooth install. On the first very hot and sunny day it tripped a fuse two days in a row which I reported. One of their Engineers contacted me on the same day and it was soon fixed. I’ve asked a few questions about the app since then and have received rapid reply’s every time. The solar panels have been performing very well too.

Risposta di South East Solar & Electrical
From start to finish everyone at SESE was professional. Initial enquiries were addressed quickly and an initial desk top survey carried out with the results sent to me. This enabled us to hold a dialogue with SESE to ensure that they understood exactly what we wanted.
Once this was established, the planning took place and they came to check the site at firsthand. All the potential difficulties installation were recorded so that we no surprises when the installation team arrived.
The installation team who installed the panels treated the property with great respect and were keen to do the work and explain what they were doing at the same time.
The electrician was first rate, he completed the installation very carefully. All the time he endeavoured to ensure that not only was everything done safely, but also that both the inverter and the battery were situated exactly where we wanted. Upon completing the insulation he took time to explain everything and ensured that the site was left clean and tidy.
A week later, this site was visited by an external engineer to check that everything had been done correctly.
And every stage communications were straightforward and staff were always available any questions as their roles.
This is the second time we've had solar panels, the first installation was over 15 years ago so we didn't know what to expect and were very pleased with the whole process with SES from start to finish.
Highly recommended at every stage. Thank you, SESE.

Risposta di South East Solar & Electrical
Really helpful from beginning to end. Billie was very patient in explaining things and arranging late changes;
the installers were very quick and efficient, and replaced some broken roof tiles which had not been visible;
Brad the electrician went to great trouble to find the best layout, despite having to work in some places difficult to access.
Everything was finished much faster than I had expected and with minimum disruption.

Risposta di South East Solar & Electrical
I used Sese to carryout the installation of my solar panels and battery
From the start to finish all went well
Good communication from the office
Both the fitter of the solar panels and the battery equipment were very friendly talked me through what they needed to do and completed their work in a neat and orderly fashion
I would definitely recommend Sese to anyone researching any work in their field

Risposta di South East Solar & Electrical
From the moment we decided to have a battery added to our solar panels system to the time of installation it went very smoothly and quickly. They were also very helpful throughout the process. Very pleased with their work and help. Thoroughly recommend getting a battery fitted and using this company.

Risposta di South East Solar & Electrical
We got a really good service and the office staff and the installation team were friendly and quickly responsive. There was a delay on the installation of the outdoor cabinet and the Solar iBoost but we had no issue with that.

Risposta di South East Solar & Electrical
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