Sounds Heavenly Recensioni 

166
TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great advice from Steve, fantastic quality cables ( B&O) . Overall product and service are 2nd to none. Highly recommended.

L'azienda ha risposto

Valutata 5 stelle su 5

Steve responded straight away to my questions about which cables were suitable for my HiFi system. The cables arrived within a few days and are perfect. They have cured a horrible earth hum and I now... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Where do I start purchased a 7 55 mk 2 tv ( with code) 6 weeks ago and spent a month trying to work out controls,set up,sound,picture etc etc, obviously i' m no Einsteine!!. Rolling forward 5 weeks... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was having problems with my existing pre amp, which was causing a loud humming noise from the speakers, so contacted Steve. I had previously bought the relevant cables to connect my Beogram 1700 fr... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Società di distribuzione via cavo

Informazioni su Sounds Heavenly

Scritti dall'azienda

WELCOME TO SOUNDS HEAVENLY!

We produce specialist audio cables and accessories for Bang & Olufsen, Naim, Quad, Meridian and many other high end audio systems.

If you need any assistance finding the right cables for your needs, please get in touch using our contact form for help and advice.

Sounds Heavenly was established in 2004 by Steve Marriott, who still manages the company on a daily basis. Sounds Heavenly has grown to become the UK's leading independent manufacturer of cables for Bang & Olufsen audio systems, supplying to customers and businesses worldwide.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

166 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(166)

39 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Professional advice and quality products

Steve is the "go to" person for any questions relating to audio equipment in general and B&O in particular. The cables that he manufactures are of the highest possible quality and are quickly dispatched upon order.

2 febbraio 2025
Non scritta su invito
Logo di Sounds Heavenly

Risposta di Sounds Heavenly

Thanks for your kind words and for your order, I'm glad to hear that you are pleased with the service and products that you received! Kind regards, Steve.

Valutata 5 stelle su 5

steve from Heavenly sounds truly heaven sent …

This man is a dream xome true never fails to answer always very good information I would not go to qntone else but Steve from Heavenly sounds well recommended for all your B&O enquiries ❤️💯❤️💯❤️💯

4 febbraio 2025
Non scritta su invito
Logo di Sounds Heavenly

Risposta di Sounds Heavenly

Thanks for your kind words! Really pleased to hear that you are happy with the service that you received! Kind regards, Steve.

Valutata 5 stelle su 5

Great service!

I have ordered several times from Steve. I always experienced extremely good service. He always answers any questions I have very fast and in a clear and concise manner. I highly recommend him!
Best
Nikolaj

27 gennaio 2025
Non scritta su invito
Logo di Sounds Heavenly

Risposta di Sounds Heavenly

Thanks Nikolaj, I really appreciate your recommendation, thank you for your orders. I'm always happy to help if you need any support with cables in the future! Kind regards, Steve.

Valutata 5 stelle su 5

Excellent service

Excellent service. I received advice on the cables that I needed very quickly, and when ordered they turned up just a couple of days later, well packed, everything as it should be.

16 gennaio 2025
Non scritta su invito
Logo di Sounds Heavenly

Risposta di Sounds Heavenly

Thanks for your order, I'm pleased to hear that the items arrived quickly and worked well.

Valutata 5 stelle su 5

Excellent customer service

I contacted Steve having watched his videos as needed help setting up B&O system and he was great, giving advice where he could assist and was so prompt in responding. Clearly someone who knows his stuff and will try and help.

14 gennaio 2025
Non scritta su invito
Logo di Sounds Heavenly

Risposta di Sounds Heavenly

Thanks for your kind words, happy to have been able to help! Kind regards, Steve.

Valutata 5 stelle su 5

Quality products backed up by superb customer service

The cables and connectors are superb quality without breaking the bank. The YouTube videos are also very useful and certainly helped me with my B&O link speaker.
The customer service standard is excellent! I had a small query to which Steve responded very quickly and resolved the issue. Couldn't ask for more from a company and I wish more were like Sounds Heavenly.

10 gennaio 2025
Non scritta su invito
Logo di Sounds Heavenly

Risposta di Sounds Heavenly

Glad to hear that you are happy with the products and service you received - many thanks for your order! Kind regards, Steve.

Valutata 1 stelle su 5

Mr Steve MARRIOTT – the man with the fastest delete button in the west

Mr Steve MARRIOTT – the man with the fastest delete button in the west...

Mr Steve MARRIOTT of Soundsheavenly.com allows no words on his YouTube account be said – under action of being quickly deleted – about Bang & Olufsen, the Danish manufacturer of hi-fi and video products, other than that which he himself deems “good” and “positive” for the company’s future well-being.

No bad – or, in his eyes, seemingly anything less than glowing viewpoints – are allowed by Mr MARRIOTT. It seems that his lifelong ambition is to strike out readily any personal perspective which may do Bang & Olufsen – in his eyes - any disservice.

In his YouTube videos he states categorically that he is under no contractual obligation with Bang & Olufsen, yet seems to delight in deleting immediately any viewpoint – constructive or otherwise - which he deems “unsuitable” in benefiting that company. At least that’s the way it seems to me and others by his recent cull of my YouTube comments.

Wikipedia definition of YouTube:
“YouTube is an American social media and online video sharing platform owned by Google.”

Perhaps Mr MARRIOTT – as a self-appointed arbiter of Bang & Olufsen’s public stance, together with his ‘Bang & Olufsen protective’ philosophy - could comment just why he sees fit, able, ready & (very) willing to delete anything of mine said on his YouTube channel when I asked for his help and comments in good faith, trusting his judgment. I may be wrong, but I believed YouTube to be a social media site (see Wikipedia definition above) open to anyone's constructive criticism? Mr Marriott perhaps sees his YouTube page as his own personal property where only he can be judge, jury and executioner for anything said about Bang & Olufsen with which he himself disagrees.

Wikipedia definition of ‘social media’:
“Social media are interactive technologies that facilitate the creation, sharing and aggregation of content amongst virtual communities and networks.” They go on to say that social media sites contain: “User-generated content such as text posts or comments, digital photos or videos, and data generated through online interactions.”

I’m raising this matter here as I have very strong and valid arguments about Bang & Olufsen’s ongoing policy of producing extremely bad software for their products which brings to an end products’ lives much quicker than the customer had originally envisioned. I raised these personal views on Mr MARRIOTT’s YouTube page, and it is his very bad grace that I am raising an issue with here. He refuses to answer or indeed comment on anything that I have publicly said – and gleefully expunges it with the swipe of his trusty delete button.

I have to point out here that nothing rude, personal, abusive or churlish was said in my original (now deleted by Mr MARRIOTT) YouTube posts. Copies may be requested which I can forward on to any interested parties.

23 dicembre 2024
Non scritta su invito
Logo di Sounds Heavenly

Risposta di Sounds Heavenly

Dear Steve. I'm sorry to hear that you are upset about comments that you say you raised on my personal social media page but which you say appear to have been deleted. You didn't mention having any interaction with this business (Sounds Heavenly Cables), so I am concerned that you may have searched out my business with the sole purpose of leaving a negative review based on issues relating to comments that you wished to leave on YouTube, not due to any dealings that you have had with this company? If so, I must say that this is very upsetting for me on a personal level, as I take great care over the way that I support my customers and having a negative review that doesn't relate to my business appears to be rather unfair. As you have noted, I also have a personal YouTube channel (which appears to be the source of your concerns). Along with many other YouTubers, I unfortunately receive unkind messages from strangers on that platform from time to time, so those messages are normally deleted for me by friends who care for my wellbeing. If this has resulted in your YouTube comments being removed then I would invite you to email me directly using the contact details shown on my website so that we can discuss this further. Whilst I agree with your statement that social media platforms are a place for online interaction, that does not mean that individuals with public social media channels should have to suffer personal attacks from strangers and so unkind or inappropriate messages left on a person's YouTube channel can be removed within the rules of that platform. Looking at your review, the root of your concerns appear to relate to a third party company, Bang & Olufsen, with whom I have no formal relationship. May I please request that you refer your concerns about that company to their own social media channels or website and please consider removing this review that I believe does not relate to my business. Please feel free to contact me directly if you have any concerns that relate to Sounds Heavenly Cables with which you would like further assistance. Kind regard, Steve Marriott, owner and founder, Sounds Heavenly Cables.

Valutata 5 stelle su 5

Steve at Sounds Heavenly was really…

Steve at Sounds Heavenly was really helpful and helped solve my issue connecting multiple HiFi components to a vintage B&O system we’d inherited. It all works well and sounds. Highly recommended A+++

11 dicembre 2024
Non scritta su invito
Logo di Sounds Heavenly

Risposta di Sounds Heavenly

Thanks for your kind words, glad to have been able to help! Kind regards, Steve.

Valutata 5 stelle su 5

Genius Steve

Steve helped me with a b&o cable problem. Responded within an hour and solved it. He’s a genius.

4 dicembre 2024
Non scritta su invito
Logo di Sounds Heavenly

Risposta di Sounds Heavenly

Glad to hear that the issue is resolved! Kind regards, Steve.

Valutata 5 stelle su 5

Custom length B&O cable

Good communication and advice, and a top quality cable at the end of it delivered promptly.
Perfect.

30 novembre 2024
Non scritta su invito
Logo di Sounds Heavenly

Risposta di Sounds Heavenly

Thanks for your order, glad to hear that you are happy with the product and service that you received!

Valutata 5 stelle su 5

I contacted Steve as I needed a solution to a broken Beolab 2

I contacted Steve as I needed a solution to my B&O setup that concluded in buying a different branded Subwoofer.
Steve supplied the cables I needed and he gave sound advise on how to configure my new set up.
A very professional guy and knowledgeable. I would recommend him 100% in the future

15 ottobre 2024
Non scritta su invito
Logo di Sounds Heavenly

Risposta di Sounds Heavenly

Thanks for your kind words, glad to have been able to help you with your music setup!

Valutata 5 stelle su 5

Great service and advice

Great service and advice
Mails are answered within a few hours and with lots of precious advices.
Steve is great and knows what is is talking about !!

23 novembre 2024
Non scritta su invito
Logo di Sounds Heavenly

Risposta di Sounds Heavenly

Hi, many thanks for your kind words, happy to be able to help!

Valutata 5 stelle su 5

many thanks

Good morning Steve,

I just wanted to say thanks for your time and help, the speakers are working.

Kind regards,
Shukri

13 novembre 2024
Non scritta su invito
Logo di Sounds Heavenly

Risposta di Sounds Heavenly

Thanks Shukri, glad to hear that the speakers are working! Kind regards, Steve.

Valutata 5 stelle su 5

Getting the right connection cables

I was helped and supported to get the right connections for an old HiFi system. Sounds Heavenly were very helpful and patient with me which I really appreciated as I wasn’t sure what was needed.
Excellent service all round.
Thanks
Laurence

28 ottobre 2024
Non scritta su invito
Logo di Sounds Heavenly

Risposta di Sounds Heavenly

Thanks Laurence, glad to have been able to help with your hi-fi system. Kind regards, Steve.

Valutata 5 stelle su 5

Needed help to sort my stereo out

Needed help to sort my stereo out, Steve was so helpful, sorted out what cables I needed, explained everything to me. Very impressed with this company. I cannot thank him enough.

29 ottobre 2024
Non scritta su invito
Logo di Sounds Heavenly

Risposta di Sounds Heavenly

Many thanks for your kind words, happy to be able to help! Kind regards, Steve.

Valutata 5 stelle su 5

I wanted to leave this review as Steve…

I wanted to leave this review as Steve was able to help me with a problem I had . I had purchased a Bang and Olufsen tv but it had no speakers so I could not hear anything . We wondered if we could use wired headphones and he said yes . It is this kind of support I think separates Steve at Heavenly sound from other people . Thank you Steve I will be eternally grateful 🙏

4 novembre 2024
Non scritta su invito
Logo di Sounds Heavenly

Risposta di Sounds Heavenly

Glad to hear that all is working well! Thanks Steve.

Valutata 5 stelle su 5

⭐Very quick answering my questions by…

⭐Very quick answering my questions by email.
(😳Payment method not very easy)
⭐Fast handled order.
👍I got no customs added when delivered to Norway.

19 ottobre 2024
Non scritta su invito
Logo di Sounds Heavenly

Risposta di Sounds Heavenly

Thanks for your order, sorry to hear that you had trouble with the payments on my website. I offer card and PayPal payments, I will look at whether extra options can be added. Kind regards, Steve.

Valutata 5 stelle su 5

The best service!

I bought an attenuator and a cable for my speakers. Steve from Sounds heavenly has been so helpful, not only with the items I bought but also with helping me connecting everything correct.

The best service!

1 novembre 2024
Non scritta su invito
Logo di Sounds Heavenly

Risposta di Sounds Heavenly

Many thanks for your kind words, really pleased to hear that you are pleased with the cables and service that you received! Kind regards, Steve

Valutata 5 stelle su 5

Great communication

Great communication, and Steve is a really good man, because of him, now I can enjoy my B&O! Thanks a lot!!!

29 ottobre 2024
Non scritta su invito
Logo di Sounds Heavenly

Risposta di Sounds Heavenly

Thanks for your kind words, glad to hear that all is working well! Kind regards, Steve.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più