Customer service after installation has been incredibly disappointing. The worktop stone is beautiful, but there were issues with the quality of installation. I have emailed and texted many times over... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Customer service after installation has been incredibly disappointing. The worktop stone is beautiful, but there were issues with the quality of installation. I have emailed and texted many times over... Leggi di più
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I cannot recommend these guys enough. We’ve fitted our kitchen ourselves and I was looking for some support in choosing a product we could afford. Ollie and the team were superb in giving us options t... Leggi di più
Oli and the team did a great job of our worktop. We got quotes from lots of different companies, however, none of them could compete with the price. Oli was very patient throughout and didn't pressure... Leggi di più
The product was not as seen in the warehouse and the fitting was extremely poorly done. Awful company to deal with.
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483 Green Lanes, N13 4BS, London, Regno Unito
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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The folks at Solid Stone have provided a great service. From the initial enquiry through multiple phases of decision making, they were responsive and helpful. The end result looks great, and was good value.
Excellent company. First class customer service and great value. Fully recommended.
Oliver and his team were absolutely brilliant from initial contact to completion of the works and very patient as the date had to be changed due to kitchen not being quite ready which wasnt an issue to them.
I had 5 quotes from different companies however olivers customer service blew me away! He was the only one that made the effort to call me to find out more about the stone we wanted which they didn't even stock, however contacted the supplier Noble stone which was near the office and they were able to install the stone we had chosen and fell in love with.
Pricing was competitive and within our budget thanks to oliver going that extra mile to get it done and even managed to get our window sill done last minute which yet again wasnt issue if done in time .
Overall service was great oliver was always happy to answer any questions we had and nothing was ever an issue which was great given we are in the middle of a house refurbishment.
We are already thinking to use solid stone again as we are looking for a mirror back splash for our new kitchen.
I'm in the trade and I don't usually book trades without a recommendation. But given the worktops where our last expenditure on the house, Budget was tight and I needed to shop around. I'm really glad to have found Ollie at solid stone worktops. Not only where they very very competitive. But they went the extra mile to work with my budget and the turnaround was incredibly quick. It's hard to imagine a better result. I was particularly please they managed to end the worktop midway on the lip of the butler sink. All the workers extremely pleasant. They were also very accommodating of the addition of some last minute details, much appreciated.
Very happy with our worktop. Ollie was very helpful from the start and made the necessary arrangements for me to go and view the worktops in person to help make my descison. Sorted me out with a great price as well.
The team arranged to fit my worktop on a timetable that fitted into out build schedule perfectly, which was really helpful.
Very happy to recommend Solidstone.
We are really pleased with our quartz worktop and the efficient friendly professionalism of everyone in this company. Great company, would recommend them.
Ollie and his team were brilliantly patient from the beginning. We were looking for extremely good value for money and also a great finish. The quartz we chose was priced very competitively and although we changed our minds and the design a couple of times, Ollie was very patient and flexible with us. It's a big decision to make and we knew once it was down, it was going to be there for a very long time.
We can't thank Ollie and his team enough for helping us in having the dream quartz worktop. The 'leather' feel choice was an option unknown to us but one we were very pleased to have the opportunity to choose.
Thank you once again for being so brilliantly flexible and patient as well as excellent value for money!
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