Solid Stone Worktops Ltd Recensioni 

27
•
TrustScore 3.5 su 5

3,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Customer service after installation has been incredibly disappointing. The worktop stone is beautiful, but there were issues with the quality of installation. I have emailed and texted many times over... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I cannot recommend these guys enough. We’ve fitted our kitchen ourselves and I was looking for some support in choosing a product we could afford. Ollie and the team were superb in giving us options t... Leggi di più

Valutata 5 stelle su 5

Oli and the team did a great job of our worktop. We got quotes from lots of different companies, however, none of them could compete with the price. Oli was very patient throughout and didn't pressure... Leggi di più

Valutata 1 stelle su 5

The product was not as seen in the warehouse and the fitting was extremely poorly done. Awful company to deal with.

L'azienda ha risposto


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

27 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(27)

2 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Poor installation and after-service

Customer service after installation has been incredibly disappointing. The worktop stone is beautiful, but there were issues with the quality of installation. I have emailed and texted many times over the past 2 months, asking when the issues will be resolved, and in response I have just gotten a lot of “we’ll get back to you”s.

24 agosto 2026
Non scritta su invito
Logo di Solid Stone Worktops Ltd

Risposta di Solid Stone Worktops Ltd

Hi Sarah, Thank you for your feedback, and we’re genuinely sorry. You’re right that the communication since your installation hasn’t been good enough, and you shouldn’t have had to chase us repeatedly over two months for a clear answer.

We’re aware of the snag with your installation, and it’s on our schedule to come back and put right. Scheduling this return visit has been harder than it should have been because of your location and our fitters’ availability. That explains the delay, but it doesn’t excuse leaving you without proper updates, and we’re looking into where our communication broke down.

We’ll be in touch directly this week with an update. If you’d like to speak to us sooner, please call 0333 240 1076.

Jeremy, Solid Stone Worktops

Valutata 5 stelle su 5

Excellent service from Solid Stone…

Excellent service from Solid Stone Worktops from start to finish. The quality of the worktops is fantastic and has made a huge difference to our kitchen. The templater & fitters were professional, friendly, and went above and beyond to make sure everything was perfect. Very efficient service and great attention to detail. Highly recommend – very happy customer!

10 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

A fantastic small company

A fantastic small company , product was excellent , great value (they also got the under sink we wanted which was £160 cheaper via them) helpful and the guys who measured and fitted were A1. Would recommend if you are looking for new worktops you must try them

6 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

bloomstone grigio sparkle quartz worktop

I recently purchased and had installed the bloomstone grigio sparkle quartz worktop in our new kitchen. I couldn't be happier with the results. The quality, fitting and finish are really great. Olly was very responsive and the turnaround from templating to fitting was within a week. I was really pleased with the overall experience.

24 febbraio 2025
Non scritta su invito
Logo di Solid Stone Worktops Ltd

Risposta di Solid Stone Worktops Ltd

Thank you Tanya!

Valutata 5 stelle su 5

Worktops

Have used these guys twice now and they’re a dream to work with!
Quality beautiful worktops
When templating they advise on what would look best without being pushy - which is always appreciated
And then the fitting is always clean and tidy
Oh nearly forgot they’re great value too!
Can’t recommend them enough!!!

23 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Fab company

Fab company. Very knowledgeable staff who go above and beyond to get the right product for you. Very experienced and polite fabricators and fitters. Would use again.

10 dicembre 2024
Non scritta su invito
Logo di Solid Stone Worktops Ltd

Risposta di Solid Stone Worktops Ltd

Thanks for the review Helen!

Valutata 1 stelle su 5

The product was not as seen in the…

The product was not as seen in the warehouse and the fitting was extremely poorly done. Awful company to deal with.

4 novembre 2024
Non scritta su invito
Logo di Solid Stone Worktops Ltd

Risposta di Solid Stone Worktops Ltd

Hi Miriam, thank you for taking the time to leave us a review.

For clarity on this particular project, we remain 100% confident that the material specified and chosen by you after recieving a sample and viewing the slab in person is the material installed and that there are no defects in the material or a case of inferior quality or product labeling as you claim.

Yes, there are a couple of fitting snags which were scheduled in last week for which we were stood down. We are still more than happy to address these by the way.

Again, I invite you to go back to the stone yard to find the slab you saw and check it against the material that has been installed.

We've completed our own internal checks and ask that you revisit the stoneyard to see the slab you saw again. Upon doing so, you will no doubt establish that the material chosen is the material installed at your property.

We'd be grateful that once you have established this you arrange payment of the final installment which remains outstanding.

Thank you.

Valutata 5 stelle su 5

I can't fault Solid Stone Worktops

I can't fault Solid Stone Worktops. After our existing supplier let us down, Ollie and the team were tasked with getting the order templated, fabricated and installed in just 10 days. From my first interaction they were consummate professionals and the quality of the materials coupled with the expertise on hand, and the high-level finish made them an absolute dream to work with. Ollie shared videos of each material – not just photos – so I could see how they interact with the light and the fact you can deal with them over WhatsApp as well as by phone just added to their overall appeal for me. We're already working with Ollie to discuss a future project and I'll be using them for any and all worktop needs I have in the future.

18 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent service and great value

Very happy with my new calacatta supreme worktop to replace an old Corian worktop. The service from Jeremy and the team has been faultless - excellent responsive communication to questions, each step was completed as planned (templating, removing old worktops, fitting). They were also flexible on me changing my mind on which worktop to go for and sending out new samples ahead of templating. The two other companies I had quotes from would have been a lot more expensive or a lot more disruptive to my use of the kitchen. As it was there was only one morning when my kitchen was taken over by the job. The new worktop is much easier to keep clean and really finishes my kitchen beautifully. Would highly recommend Solid Stone Worktops.

3 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic company to deal with

I can’t fault Ollie or his stone fitters. He gave great advice, sourced the perfect stone for my kitchen countertop and gave me a great price. They fitted it super quickly, it looks fantastic, is really durable and the whole process was very easy. I highly recommend them!

1 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Oli and the team did a great job of our…

Oli and the team did a great job of our worktop. We got quotes from lots of different companies, however, none of them could compete with the price. Oli was very patient throughout and didn't pressure us into making a deposit. However, once the deposit was paid, it was a no rush experience until we had an install date. Once the worktops were ready, Solid Stone templated and installed within 7 days which we were very impressed with.

28 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent price and service

Found this company on Google to get a comparison to the quote for quartz worktop I had from Howdens. They were a lot cheaper and much faster turnaround. It was a pleasant surprise that the service was also excellent, accommodating us viewing samples and changing the installation dates due to our project delays. Ollie was friendly and responsive throughout. Would highly recommend it.

20 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

We had a great experience with solidstone

We had a great experience with so!idstone and would definitely recommend them. Very professional. Oliver sent me all the samples I requested and lots of quotes. Very helpful. Templating and fitting was completed by very experienced workers and finished to a high standard.

7 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Had an excellent experience all around

Had an excellent experience with Solid Stone worktops, from pre-sales right through to fitting. Quick to reply and make changes where we needed, the templater did a fantastic job with our exceptionally uneven walls, and the final result looks fantastic. Would not hesitate to recommend.

9 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great experience getting new kitchen counters!

I’ve just had my kitchen worktops refitted in an existing kitchen and it all went smoothly and looks great!

Ollie worked through all the details with me, from choosing the materials, sending out samples, organising the templating, and then organising the fitting.

The fitters were efficient and handled the job with ease. They even helped to fit the tap!

All in all, very happy with the job!

15 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

I cannot recommend these guys enough

I cannot recommend these guys enough. We’ve fitted our kitchen ourselves and I was looking for some support in choosing a product we could afford. Ollie and the team were superb in giving us options that matched our ideal tops and talked us through the various steps really professionally. Before you knew it the templating was done - another lovely man BTW - and today, worktops are in. Fitted beautifully by 2 young lads who were fantastic. I couldn’t be happier. Thanks so much Solid Stone.

7 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Quartz Worktop for Kitchen

Had the pleasure of ordering my kitchen worktop from Solid Stone worktops through Ollie. Was on the hunt for quartz worktop but many companies were outside of our budget, that was until I came across Solid Stone. Service was exceptional from start to finish. The quote was competitive and Ollie kept me informed throughout the whole process. It’s usually 7-10 working days between templating and installation, however they fitted it within 5 working days! Extremely happy with my worktop and the service. The worktop looks beautiful in our kitchen. Would definitely recommend!

1 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Wonderfully Smooth & Fuss Free Experience

Hi Josh/Ollie/Jeremy,

Just wanted to say thank you for the amazing service your company has offered. It’s been a real pleasure to deal with yourself & your colleagues. The worktop was fitted promptly and efficiently and looks absolutely stunning.

Thank you for the basin worktop too - really helps the room come together. We have a few more areas that will need stone surfaces so look forward to working with you over the next couple of months to help complete our project.

Kind Regards & Thanks - SP

22 gennaio 2024
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più