Visited the Westfield, white city branch on 14/04/2025. I cannot thank Demet and Dana for their excellent customer care. Nothing was too much to ask. I went in to exchange a pair of trainers that I re... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Two months after buying some expensive leather shoes I had holes in my soles. I was given a plethora of excuses, no returns policy online because I had bought instore, and finally told I had worn them... Leggi di più
The customer service I received from Sole Trader by phone and by Email was the best i've ever received from any company. They were very friendly. Very helpful. Very polite and professional. Noth... Leggi di più
L'azienda ha risposto
Wanted school shoes Dr Martins shoe style £79.99 in black not in stock went to Office & , Schuh over £15 more expensive Went back to Sole tried on the other colour to check size ordered and paid for b... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di scarpe
- Negozio di abbigliamento
- Negozio di abbigliamento sportivo
- Negozio di abbigliamento streetwear
Scritti dall'azienda
The home of the latest sneakers, exclusive drops and cutting-edge innovation. Discover a curated collection of sports and designer footwear from top brands.
Informazioni di contatto
Regno Unito
- help@sole.co.uk
- sole.co.uk
4,5
Eccellente
87 recensioni
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Amazing customer service from the guy…
Amazing customer service from the guy who served me today. I didn’t catch his name but very helpful and patient and made my purchase so easy!!
23 settembre 2025
Non scritta su invito
I emailed you about the fact that I…
I emailed you about the fact that I haven’t received my package and no one replied to me.
2 settembre 2025
Non scritta su invito
Risposta di SOLE
Hi Heidi,
We've reached out to help resolve your issue. Our apologies, it appears our initial email was blocked. Let us know if you need any further help.
The sales assistant Nick
The sales assistant Nick, honestly helped me so much. I was struggling on what shoes to get my partner for his birthday, and i asked him for his opinion. After having a conversation with him he helped me pick a pair of shoes which my boyfriend loves!
28 agosto 2025
Non scritta su invito
Great communication and very quick…
Great communication and very quick shipping time. Was kept informed of the status of shipment and item arrived quickly even with international shipping.
18 agosto 2025
Non scritta su invito
The person who we were talking to…
The person who we were talking to helped us with great respect and understanding. He showed us options and gave us an idea to what to buy. We thank him.
18 luglio 2025
Non scritta su invito
Very good service
9 giugno 2025
Non scritta su invito
Brilliant customer care
Brilliant customer care. The agent at Oxford street went above and beyond and due to his courteous manners, I bought three pairs of shoes. Keep this up.
6 giugno 2025
Non scritta su invito
Excellent service excellent product…
Excellent service excellent product would highly recommend
16 maggio 2025
Non scritta su invito
My order was shipped to the US
My order was shipped to the US. No issues at all with process. Sole was quick to fulfill order & shipping was quick. Sole kept me up speed as to tracking my parcel until it reached my home. Great experience! Will be shopping with them in the future.
21 maggio 2025
Non scritta su invito
great product delivered to Asia on time…
great product delivered to Asia on time - a little bump at customs but nt to bad
16 maggio 2025
Non scritta su invito
Hard to Find Item
Speedy delivery, and grateful Sole had the hard to find item
14 maggio 2025
Non scritta su invito
Online shopping experience
The service and my online shopping experience was on point from the sole team. Communication from the team was also on point. I would recommend sole to anyone.
29 aprile 2025
Non scritta su invito
Excellent service - Amazing new shop
I had phoned and reserved a pair of shoes I had seen online, the staff were quick to locate and help with payment. The new London store looked amazing and was great to see so many brands on show. I could have bought more if I had stayed longer in the shop.
24 aprile 2025
Non scritta su invito
Visited the Westfield
Visited the Westfield, white city branch on 14/04/2025. I cannot thank Demet and Dana for their excellent customer care. Nothing was too much to ask. I went in to exchange a pair of trainers that I received as a gift. I must say I was very undecided on what I liked which made me feel a bit guilty. Both Dana and Demet helped me decide on a pair of trainers that were comfortable. I would highly recommend checking out this branch, purely because of the customer care and attention.
14 aprile 2025
Non scritta su invito
Super service
Super service. Ønskeskyen medførte dobbelt bestilling. Skrev mail og annullerede køb.
Hurtigt svar, intet problem, penge kom retur i løbet af to dage.
Professionel og troværdig net-butik.
TAK.
2 gennaio 2025
Non scritta su invito
Con merchants
Still waiting for a reply to my emails, still waiting for any sort of confirmation that my order has been shipped. It’s been 2 weeks since they took my money. I have now contacted my credit card company to deal with them so I am refunded. I am sick of these fake ripoff merchants. I will make sure @soleheaven that I post everywhere about my experience and all the other experiences by people on trust pilot,
24 gennaio 2024
Non scritta su invito
do not buy from sole sneakers they have…
do not buy from sole sneakers they have fakes
21 settembre 2023
Non scritta su invito
Terrible do not buy from this place i…
Terrible do not buy from this place i got scammed for 60 dollar shoes
9 settembre 2023
Non scritta su invito
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