Sofology - Straiton Edinburgh Recensioni 

3508
TrustScore 5 su 5

4,9

C2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have used Sofology for my past three sofas and they have always been amazing. Very relaxed shopping experience but when you need someone they know there stuff and are always very friendly. I was s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Visiting the store in Straiton, we were greeted by Tonia. We are very aware of pressure sales, but she was incredibly professional and engaging. Not only informative but very endearing. We were visiti... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Staff member Elaine was very helpful, dropped a star due to having to pay £129 for delivery which I think is ridiculous

L'azienda ha risposto

Valutata 5 stelle su 5

The sales assistant was very helpful and informative. He gave us all the options available for the corner sofa we wanted to fit in our livingroom.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3508)

18.821 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Knowledgeable sales assistant who went…

Knowledgeable sales assistant who went the extra mile to reassure me about the products purchased

3 gennaio 2026
Logo di Sofology - Straiton Edinburgh

Risposta di Sofology - Straiton Edinburgh

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share your experience.

Valutata 5 stelle su 5

Really great sales experience

Really great sales experience, good knowledge, wide selection and sales helped isolate the combination that works best for our space.

6 gennaio 2026
Logo di Sofology - Straiton Edinburgh

Risposta di Sofology - Straiton Edinburgh

Thank you for awarding us 5 stars Charles :-)

Valutata 5 stelle su 5

Excellent personal service

Excellent personal service
Stuart explained everything and helped me make my choices.
A happy shopping experience!

6 gennaio 2026
Logo di Sofology - Straiton Edinburgh

Risposta di Sofology - Straiton Edinburgh

Thank you for sharing Dorothy :-)

Valutata 5 stelle su 5

Good service

A lovely young man called Harrison from the Straiton store looked after us twice .
He knew his stuff very polite not pushy at all .
Wish him all the very best in life .
He deserves a promotion !

5 gennaio 2026
Logo di Sofology - Straiton Edinburgh

Risposta di Sofology - Straiton Edinburgh

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

Harrison was really helpful and a…

Harrison was really helpful and a pleasure to chat with. He helped us understand and make an informed choice for our purchase.

5 gennaio 2026
Logo di Sofology - Straiton Edinburgh

Risposta di Sofology - Straiton Edinburgh

Thank you for awarding us 5 stars :-)

Valutata 5 stelle su 5

Excellent assistance

I thought the help we received and the product could not have been better. Aida was a delight and was very well informed about the stock. She was even able to guide us when we couldn't find our way out of the store!! LOL.

2 gennaio 2026
Logo di Sofology - Straiton Edinburgh

Risposta di Sofology - Straiton Edinburgh

Thank you for sharing your experience Margaret :-)

Valutata 5 stelle su 5

Great staff

Great staff, very helpful

2 gennaio 2026
Logo di Sofology - Straiton Edinburgh

Risposta di Sofology - Straiton Edinburgh

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Very helpful advice

Very helpful advice. Explained how sofa cushions and seating was manufactured and also provided details about cleaning. Also showed me a variety of chairs when the one that I was looking for was only available online.

27 dicembre 2025
Logo di Sofology - Straiton Edinburgh

Risposta di Sofology - Straiton Edinburgh

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Excellent customer service

The customer service that we received was absolutely excellent! Steven was friendly and helpful (but not pushy) and the fact that we could pay a deposit and do direct debits for the rest made our new sofas much more affordable. Would highly recommend.

3 gennaio 2026
Logo di Sofology - Straiton Edinburgh

Risposta di Sofology - Straiton Edinburgh

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Valutata 5 stelle su 5

Helpful

Helpful. Knowledgeable, Great customer experience

4 gennaio 2026
Logo di Sofology - Straiton Edinburgh

Risposta di Sofology - Straiton Edinburgh

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Great Service from Aida

Our sales representative was Aida, and she was fantastic.

4 gennaio 2026
Logo di Sofology - Straiton Edinburgh

Risposta di Sofology - Straiton Edinburgh

Hi there, thank you for your review. Another great review for Aida, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Edinburgh store - Ayda

Edinburgh store
Ayda very helpful

3 gennaio 2026
Logo di Sofology - Straiton Edinburgh

Risposta di Sofology - Straiton Edinburgh

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 4 stelle su 5

Straighton, Edinburgh

The guy that delt with us was easy to get on with ,knowledgeable and did not pressure us at all , was actually enjoyable experience

28 dicembre 2025
Logo di Sofology - Straiton Edinburgh

Risposta di Sofology - Straiton Edinburgh

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valutata 5 stelle su 5

Great experience

Great experience, no pressure, Steven was really friendly and helpful.

30 dicembre 2025
Logo di Sofology - Straiton Edinburgh

Risposta di Sofology - Straiton Edinburgh

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Helpful staff

Jonathan was extremely knowledgeable and helpful without being pushy and over bearing. Would definitely recommend.

30 dicembre 2025
Logo di Sofology - Straiton Edinburgh

Risposta di Sofology - Straiton Edinburgh

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Valutata 5 stelle su 5

Harrison was great

Harrison is a lovely guy who helped us the whole way through with our new purchase. Excited for it arriving!

30 dicembre 2025
Logo di Sofology - Straiton Edinburgh

Risposta di Sofology - Straiton Edinburgh

Hi there, thanks for your 5-star review, we really appreciate the feedback 😊

Valutata 5 stelle su 5

There was no pushing to buy

There was no pushing to buy, the sales man was extremely helpful in advise about leather colours being slightly different in show room compared to in house.

27 dicembre 2025
Logo di Sofology - Straiton Edinburgh

Risposta di Sofology - Straiton Edinburgh

Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Great experience

Great experience, Colin went through everything that our couch offers, he took time to explain fabrics, help us choose between a 2 or 1 seater to accompany our main couch. He helped with the colour choice. Nothing was too much of an issue

29 dicembre 2025
Logo di Sofology - Straiton Edinburgh

Risposta di Sofology - Straiton Edinburgh

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

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