I have used Sofology for my past three sofas and they have always been amazing. Very relaxed shopping experience but when you need someone they know there stuff and are always very friendly. I was s... Leggi di più
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Sede
Cambia sedeC2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB
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Visiting the store in Straiton, we were greeted by Tonia. We are very aware of pressure sales, but she was incredibly professional and engaging. Not only informative but very endearing. We were visiti... Leggi di più
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Staff member Elaine was very helpful, dropped a star due to having to pay £129 for delivery which I think is ridiculous
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The sales assistant was very helpful and informative. He gave us all the options available for the corner sofa we wanted to fit in our livingroom.
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Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, Regno Unito
4,9
Eccellente
4K recensioni
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Good selection of furniture
Stephen who demonstrated various pieces of furniture was very helpful and was instrumental in helping us make a decision and to place an order
14 gennaio 2026
Risposta di Sofology - Straiton Edinburgh
Thank you so much for your 5-star review ⭐⭐⭐⭐⭐
We’re thrilled to hear you had such a great experience.
Staff are very pleasant and show great…
Staff are very pleasant and show great respect to the customer. No hard selling tactics.
14 gennaio 2026
Risposta di Sofology - Straiton Edinburgh
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you so much for your 5-star review ⭐⭐⭐⭐⭐
Colin and Ida helped us over a couple…
Colin and Ida helped us over a couple of visits to decide what was right for us and our space/budget. Didn’t feel pressured to make a decision.
11 gennaio 2026
Risposta di Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars Mrs G!
Great service from start to finish
Staff friendly know their stuff regarding sofas inside and out took time with us explaining everything about the sofa
12 gennaio 2026
Risposta di Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great service from Harrison.
12 gennaio 2026
Risposta di Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.
Risposta di Sofology - Straiton Edinburgh
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Risposta di Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review!😊
Excellent customer service
I'd like to personally thank Tonia Nicol at the Straiton Sofology centre. She was friendly and knowledgeable, answered all my questions, and made my sofa-buying experience incredibly pleasant and straightforward. Excellent customer service, 10/10.
11 gennaio 2026
Risposta di Sofology - Straiton Edinburgh
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Top notch
Top notch. 2 days shopping for sofas. Harrison got it sorted. Recommend him.
11 gennaio 2026
Risposta di Sofology - Straiton Edinburgh
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Risposta di Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Fantastic customer service from Colin.
The sales rep Colin in your Straiton Edinburgh branch was very polite very friendly and all round very pleasant to deal with. I enjoyed speaking with him and am very satisfied with the service he has provided.
10 gennaio 2026
Risposta di Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.
The assistant (Aida) was very helpful
The assistant (Aida) was very helpful and didn't rush me into making a decision. She assisted with measurements and room and decor compatibility. She explained all the terms clearly and provided me with various options prior to my purchase.
9 gennaio 2026
Risposta di Sofology - Straiton Edinburgh
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Excellent choice in store
Excellent choice in store and great staff member who was able to answer our queries including sorting our on line account when I tied it up in knots.
6 gennaio 2026
Risposta di Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Engaging and supportive support !
We really had a great experience at Sofology Straiton as the sales/service team were just the right balance of engaged, helpful but not overbearing! Loved it and very happy with our final choice!
4 gennaio 2026
Risposta di Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Risposta di Sofology - Straiton Edinburgh
Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐
Great experience from start to finish
Great experience from start to finish. Know exactly what we are getting and when. Beautiful sofas, much better designs and options than competitor's.
3 gennaio 2026
Risposta di Sofology - Straiton Edinburgh
Thank you for taking the time to give us your feedback. 😊
Risposta di Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
We’d definitely go back again…
We appreciated not being rushed or pressured at all. Tanya helped us the first time we went, just to look around, and Jonathan helped us when we went back to buy. They were both very professional but personable and kind. We’d definitely go back again.
3 gennaio 2026
Risposta di Sofology - Straiton Edinburgh
Thank you for taking the time to share your experience!
Risposta di Sofology - Straiton Edinburgh
Thanks Susan
It was a relaxed experience and the…
It was a relaxed experience and the advisor was really clear and helpful without putting us under pressure
4 gennaio 2026
Risposta di Sofology - Straiton Edinburgh
Hi Grainne, thank you for taking the time to share your experience.
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