Sofology - Rugby Recensioni 1.516

TrustScore 5 su 5

4,9

Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR Rugby, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Sales man brilliant went through everything we needed to know about our purchase.. this tall black guy was an absolute star can’t remember his name never stop smiling and laughing at my dreadful joke... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too. First went next door into Furniture Village but we were hounded... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

staff greeting very good. not pushy. very knowledgeable of the product we purchased. Our experience with the whole purchase process with Bart was very smooth, friendly and professional. We were offer... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Today we were dealt with by Bart in your Rugby store, excellent customer service very polite and knowledgeable, NOT one of these sales people that attaches themselves to you at the hip and fires 8 m... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR, Rugby, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

1516 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Bart was very helpful and explained…

Bart was very helpful and explained everything thoroughly and honestly. He was very personable and friendly.

17 agosto 2025
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Risposta di Sofology - Rugby

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valutata 5 stelle su 5

Best possible sales approach.

Staff were very friendly and none of the typical follow you around like in other stores.
when dealing with you they are very informative and helpful with detailed information and none of the pressing you to buy into more products you don't need are want.

Appreciate all of your support and great service Bart, Top man!

26 luglio 2025
Non scritta su invito
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Risposta di Sofology - Rugby

Thank you for sharing your feedback! We're delighted to hear you had a positive experience at Sofology Rugby. Our team aims to create a welcoming environment, and it's wonderful to know Bart and our staff met your expectations.

Your kind words and perfect rating mean a lot, and we'll pass along your compliments to Bart. We look forward to welcoming you back for your furniture needs.

Valutata 5 stelle su 5

Wendy was brilliant

Wendy was brilliant. Super accommodating and really helpful

10 agosto 2025
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Risposta di Sofology - Rugby

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valutata 5 stelle su 5

Friendly helpful staff.

From the time we arrived in store we were told we could browse at our leisure. We were not hassled at any point but the staff, Fran,Lloyd and Jason were there if we needed to know anything and were helpful and friendly.

10 agosto 2025
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Risposta di Sofology - Rugby

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Valutata 5 stelle su 5

amazing service

great customer service from lisa with helping us choose our sofa

4 agosto 2025
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Risposta di Sofology - Rugby

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Very helpful

Very helpful, knowledgeable and friendly staff. A very positive and extremely pleasant experience.

31 luglio 2025
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Risposta di Sofology - Rugby

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valutata 5 stelle su 5

Clean and well presented store

Clean and well presented store. The staff were friendly and not pushy.
We were buying a chair for my brother who has learning difficulties and mobility issues and he can become easily overwhelmed.
The sales person, Bart, was extremely helpful and took time to go through everything and make my brother feel comfortable and cared for as a customer.
Absolutely the best service.

28 luglio 2025
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Risposta di Sofology - Rugby

Thank you for this amazing review, we are really pleased that your brother felt comfortable in our store.

Valutata 5 stelle su 5

Bart has gone above and beyond to…

Bart has gone above and beyond to ensure our requirements are met and we have received the best customer service one can ask. He was thorough in describing the offer and had a very warm approach in his engagement with us, 10 stars out of 5.

23 luglio 2025
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Risposta di Sofology - Rugby

10 out of 5 stars! We will take that Dora! Thank you :-)

Valutata 5 stelle su 5

Bought a new sofa!!!

Excellent response to the queries and a smooth experience.

25 luglio 2025
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Risposta di Sofology - Rugby

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

We were looked after by Bart in the…

We were looked after by Bart in the Rugby Sofology and couldn’t have asked for a better experience. Bart was friendly and welcoming and not just like a salesman but like a true customer service champion. He let us take as much time as we needed and went above and beyond, even sending emails and being on the other end of the phone whenever we needed. Thank-you Bart!

20 luglio 2025
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Risposta di Sofology - Rugby

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Bart. Thank you for taking the time to leave a review 😊

Valutata 5 stelle su 5

Fab sofa at a great price

Fab sofa at a great price. Jason was very knowledgeable and helpful. He was proactive and was always thinking a couple of steps ahead in how best to help.

20 luglio 2025
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Risposta di Sofology - Rugby

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Great experience, super helpful & easy

Jody was a great sales person in store - not pushy, really informative, knowledgeable and personable too! We're super excited to get our new sofa in our home!

19 luglio 2025
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Risposta di Sofology - Rugby

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valutata 5 stelle su 5

Incredible service at sofology rugby!

Incredible service at sofology rugby, the whole team are a credit to sofology, wow what a service, especially Barry Tarka his attention to detail and overall service was second to none.

I would highly recommend!

13 luglio 2025
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Risposta di Sofology - Rugby

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Got the chair we wanted at a very…

Got the chair we wanted at a very competitive price. Salesperson was very personable and knowledgeable making the buying process extremely easy.

15 luglio 2025
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Risposta di Sofology - Rugby

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valutata 5 stelle su 5

The staff at Sofology are extremely…

The staff at Sofology are extremely friendly and professional. Our experience at the Rugby store was exactly what anyone would wish for. Bart in particular made our customer journey an excellent one. The Rugby staff are a credit to Sofology and mirror the quality of their products.

14 luglio 2025
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Risposta di Sofology - Rugby

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

Excellent customer service

The customer service shown in this store was outstanding. A friendly welcome into the store but without feeling pounced on. Lloyd helped me and he very friendly, polite and beyond helpful. He was very knowledgeable about the products and didn’t rush me at all. Showed me all the features of the sofa and let me have time to make myself comfortable and play around with all the controls. He checked in on us and explained everything thoroughly. I would not hesitate to recommend this store and will definitely be going back when it comes to buying another sofa! Thank you so much!!

6 luglio 2025
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Risposta di Sofology - Rugby

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

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