Sales man brilliant went through everything we needed to know about our purchase.. this tall black guy was an absolute star can’t remember his name never stop smiling and laughing at my dreadful joke... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR Rugby, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too. First went next door into Furniture Village but we were hounded... Leggi di più
L'azienda ha risposto
staff greeting very good. not pushy. very knowledgeable of the product we purchased. Our experience with the whole purchase process with Bart was very smooth, friendly and professional. We were offer... Leggi di più
L'azienda ha risposto
Today we were dealt with by Bart in your Rugby store, excellent customer service very polite and knowledgeable, NOT one of these sales people that attaches themselves to you at the hip and fires 8 m... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR, Rugby, Regno Unito
4,9
Eccellente
1516 recensioni
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Outstanding customer service
Customer service is brilliant in this branch, Lisa served us, so friendly, helpful and knowledgeable. We told her what we wanted and she walked us around a few but eventually finding our perfect sofa! All the staff were so friendly and welcoming, we were there a couple of hours but it didn’t feel like it. Thank you Lisa.
4 ottobre 2025
Risposta di Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review!😊
Risposta di Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review!😊
Friendly and honest
28 settembre 2025
Risposta di Sofology - Rugby
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Not pushy, great service
We had such a positive experience with Bart at Sofology. He was incredibly patient, kind, and knowledgeable, and he made the whole process feel relaxed and enjoyable. He was brilliant with our kids too, which made a huge difference. Sofology was by far the most welcoming sofa store we visited — no pressure, just genuine help and advice. We ended up returning to make our purchase because of how comfortable and supported we felt. Highly recommended!
20 settembre 2025
Risposta di Sofology - Rugby
This is an amazing review, thank you for taking the time to share :-)
Great service really helpful sent a…
Great service really helpful sent a link to items discussed making it easy to checkout and pay at home
20 settembre 2025
Risposta di Sofology - Rugby
Thank you for awarding us 5 stars :-)
Great service
Great service today when we went into our local store to purchase a matching footstool to our new Cricket Sofa.
18 settembre 2025
Risposta di Sofology - Rugby
Thank you for sharing your experience with us! We're thrilled to hear you received great service at our Sofology Rugby store and found the perfect footstool for your new Cricket Sofa. We hope it enhances your home.
If you have any questions or need assistance, please reach out. We're here to help and look forward to welcoming you back soon for another delightful experience.
Lloyd was so pleasant and very helpful…
Lloyd was so pleasant and very helpful would recommend sofology to friends and family. I had excellent service from lloyd
16 settembre 2025
Risposta di Sofology - Rugby
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Excellent Service
Showed us the kind of products we were interested in.
No hard sell.
Polite and helpful.
14 settembre 2025
Risposta di Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Knowledgeable assistant of the product…
Knowledgeable assistant of the product she was selling
14 settembre 2025
Risposta di Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Risposta di Sofology - Rugby
Hi there, thanks for your 5-star review, we really appreciate the feedback!
No Pressure Sales and very pleasant staff.
We got to take our time to decide what we wanted without being pressured by staff.
Justin was excellent and not pushy at all. The staff made the whole experience pleasurable. Thankyou
31 agosto 2025
Risposta di Sofology - Rugby
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Fran was very patient and informative
Fran was very patient and informative, really helpful with our order.
30 agosto 2025
Risposta di Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review!😊
Excellent service from Rugby store…
We went to the Rugby Sofology store to buy 2 armchairs. We had excellent service from the shop assistant Lloyd who was friendly, knowledgeable and extremely helpful. We bought two Keswick armchairs in Capital Ecru fabric. We’re now waiting for delivery.
26 agosto 2025
Risposta di Sofology - Rugby
Thank you so much for taking the time to share your wonderful experience at our Rugby Sofology store.
We are committed to ensuring our customers have a seamless experience from purchase to delivery, and we are excited for you to receive your new armchairs soon. If you have any questions or need further assistance while you wait for delivery, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing Sofology. We look forward to serving you again in the future.
Very informative with friendly and…
Very informative with friendly and knowledgeable staff, Jason
26 agosto 2025
Risposta di Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review!😊
Honest, relaxed and good value
We had a pleasant and easy purchase of some new furniture. We felt at ease looking around the showroom with no pressure. Lisa was a wonderful help and talked us through our options- which actually saved us money! The whole process was relaxed, friendly and simple. We will be recommending and returning!
25 agosto 2025
Risposta di Sofology - Rugby
Dear Mrs. Sharron James,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your visit to our showroom was pleasant and that you felt at ease while exploring our furniture options. It's fantastic to know that Lisa was able to assist you effectively and help you find the perfect pieces while saving you money.
We strive to create a relaxed and friendly atmosphere for all our customers, and your feedback reassures us that we are on the right track. Your recommendation means the world to us, and we look forward to welcoming you back to Sofology Rugby in the future.
Excellent experience
Was treated with respect, very helpful and knowledgable.
Explained the process, and helped with making the right choice of sofa for me
25 agosto 2025
Risposta di Sofology - Rugby
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Risposta di Sofology - Rugby
Hi there, thank you for your review. Another great review for Bart, we will make sure to pass this on! Have a nice day.
The Sofologist was exceptional!
The Sofologist - Bartosz Tarka, was the reason for us eventually placing an order. We experienced the best customer; he was so friendly, jolly and patient through me and my partner's debates and lengthy time taken to make our decision and even changing our mind on the model we wanted. He never once pushed us towards a sale, answered all our questions, offered different suggestions to make it work for us by understanding our space, lighting etc.
Honestly the quality of the sofa will speak for itself once its delivered. I switched to Sofology from DFS, who offer no discounts, freebies or anything compared to DFS, and my reason for this is because of the designs and quality but what made me finally order was Bart.
24 agosto 2025
Risposta di Sofology - Rugby
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very good experience Very helpful staf…
Very good experience Very helpful staf fran explain everything
21 agosto 2025
Risposta di Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Rugby branch, great service.
Jason from the Rugby branch was really helpful. He answered all our queries, and did not pressure us. He completed our sale really quickly, and we left happy.
17 agosto 2025
Risposta di Sofology - Rugby
Thank you for your wonderful feedback! We're delighted to hear about your experience at Sofology. We appreciate your kind words and look forward to seeing you again. If you need anything in the future, please reach out.
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