Sofology - Rugby Recensioni 

1527
•
TrustScore 5 su 5

4,9

Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR Rugby, GB

•

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Valutata 5 stelle su 5

No sales pressure to purchase , Lloyd ( our salesman) was very knowledgeable, honest and made the experience. Good quality sofas and very happy with our choice.( Not yet recieved sofa )

L'azienda ha risposto

Valutata 5 stelle su 5

Storm helped us at the Rugby store to complete our purchase of our new sofa’s. She was extremely knowledgeable, helpful and wonderful to speak too. An absolute credit to the Sofology brand.

L'azienda ha risposto

Valutata 3 stelle su 5

Enjoyable experience in the Rugby branch , brilliant sales assistant Lloyd , who knew buying a sofa could be so much fun 😆 needed to change the order from a 3 x seater to 2 x seater and had 48hours t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too. First went next door into Furniture Village but we were hounded... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR, Rugby, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(1527)

13.841 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Lisa was excellent

Lisa was excellent. True expert and utterly professional!

14 febbraio 2026
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Risposta di Sofology - Rugby

Hi there, thank you for your review. Another great review for Lisa, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Great experience Jodie at the Coventry…

Great experience Jodie at the Coventry store was really helpful when choosing my sofa’s thanks again Andy

11 febbraio 2026
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Risposta di Sofology - Rugby

Hi there, thank you for your review. Another great review for Jodie, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Concise,accurate information

Concise,accurate information.
A friendly and knowledgeable sales person.

Excellent service.

11 febbraio 2026
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Risposta di Sofology - Rugby

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

BART was very helpful

BART was very helpful

8 febbraio 2026
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Risposta di Sofology - Rugby

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Painless purchase

Lloyd was super helpful, not pushy at all and had the perfect level of humour that made us feel relaxed. On our 2nd visit we made the purchase which was simple and straightforward. Lots of information offered and great advice for plumping the cushions !

7 febbraio 2026
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Risposta di Sofology - Rugby

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your positive experience with us. Your feedback means a lot to our team, and we are delighted to know that you were satisfied with our service. If there is anything else we can assist you with in the future or if you have any questions or suggestions, please don't hesitate to reach out. We're always here to help and look forward to welcoming you again.

Valutata 5 stelle su 5

Friendly and Professional staff

staff greeting very good. not pushy. very knowledgeable of the product we purchased. Our experience with the whole purchase process with Bart was very smooth, friendly and professional.
We were offered the opportunity to shop around at other furniture stores in the Rugby retail park, which we did, but obviously came back. Definitely would recommend the Rugby Sofology.

31 gennaio 2026
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Risposta di Sofology - Rugby

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Great Staff at the Rugby Store

The team at Rugby (particularly Lisa) were extremely helpful. The store had a great variety of sofas to try and out they struck a good balance between letting us explore the store but being on hand to help us when we needed it. We went to a few different Sofa places but Sofology was the best. This will be where we come first next time we're looking for a sofa.

31 gennaio 2026
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Risposta di Sofology - Rugby

What an amazing review, thank you so much for taking the time to write this 😊

Valutata 5 stelle su 5

Great service

Great service, fully informed and helpful staff.

Thank you to Bart

1 febbraio 2026
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Risposta di Sofology - Rugby

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

First class customer service from Jodie

We recently purchased our new sofas from Sofology and had a fantastic experience thanks to Jodie. She provided first-class service from start to finish, making the whole process smooth and stress-free. Jodie was incredibly knowledgeable, patient, and really took the time to help us find the perfect fit for our home. We couldn’t be happier with the service and highly recommend asking for her if you're visiting.

1 febbraio 2026
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Risposta di Sofology - Rugby

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5

Great Experience at Rugby

We went to the Rugby store. The staff were courteous, helpful and friendly. Nothing was any trouble and everything was explained clearly. We are especially grateful to Bart who walked us through every step of the process.

1 febbraio 2026
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Risposta di Sofology - Rugby

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Great experience

Welcomed on entry to the store but not hassled by the staff, we were left to browse with help on hand if needed, once we had decided on our purchase the salesman was really good, not pushy. The purchase was easy.

31 gennaio 2026
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Risposta di Sofology - Rugby

Thank you for awarding us 5 stars!

Valutata 5 stelle su 5

Brilliant experience!

Very pleasant experience in store! Very helpful but not over bearing. Once we were agreed on our choices Frankie was very helpful got us through the purchasing of our sofas very smoothly. We had a very good experience and would highly recommend to anyone wanting to purchase a new sofa. Plenty of choices in store. We can’t wait for our new sofa to be delivered.

31 gennaio 2026
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Risposta di Sofology - Rugby

Thank you so much for your recommendation!

Valutata 5 stelle su 5

An amazing sales assistant who helped my 90 year old mum in finding the perfect chair for her. Nothing was to much bother and everything was explained clearly.

Shop spaced out beautifully with a good selection of chairs and quality fabrics. No pressure from sales assistant but they were very knowledgeable about the products. My 90 year old mum was looked after well and left the shop singing sofology's praises. Thank you

25 gennaio 2026
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Risposta di Sofology - Rugby

We are so happy to hear that your mum found her perfect sofa. Thank her from us for choosing Sofology!

Valutata 5 stelle su 5

Lisa and Bart have been wonderful!!

Lisa and Bart have been wonderful!!! We absolutely loved the experience of booking the sofa. Lisa is a gem. She has made sure we got what we liked. Bart has been lovely and understood our preferences and helped us. Thanks both!

25 gennaio 2026
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Risposta di Sofology - Rugby

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valutata 5 stelle su 5

Really helpful and easy to choose and order

Really helpful, pleasant advice.
Explained everything in high detail. Big thank you to Justin, super service

25 gennaio 2026
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Risposta di Sofology - Rugby

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Valutata 5 stelle su 5

Relaxed no pressure environment- it…

Relaxed no pressure environment- it makes for a much better shopping experience. Plenty of staff around if you need them but plenty of space to work your way around the show room, we didn’t have an intention of buying on the day but felt right.

24 gennaio 2026
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Risposta di Sofology - Rugby

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valutata 4 stelle su 5

Positive experience

Helpful staff without being intrusive, well laid out store. Good selection of Sofas.

Disappointing to be charged delivery as an extra on a large cost item. Deducted a star for that.

24 gennaio 2026
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Risposta di Sofology - Rugby

Thank you for your kind feedback about our store, range, and team - we really appreciate it. Regarding the delivery charge, this is set separately to ensure we can provide a dedicated, professional delivery service, including careful handling, transport, and delivery into your room of choice. Keeping it separate also helps us maintain transparent pricing on our products, rather than building delivery costs into every item. We do appreciate your comments and will certainly take them on board. Thank you again for taking the time to leave a review.

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