Sofology - Norwich Recensioni 

2108
•
TrustScore 5 su 5

4,9

Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The whole experience was so easy the salesmen was very knowledgable and left us to make our mind up unlike the previous shop we visited were we felt under pressure.At Sofology it was all sorted and al... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wayne was helpful, answered questions and showed us many options but we bought the first sofa we sat on! We did add a few extras like heated seats and insurance so Wayne was upselling. Now we await t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Mel was really great and spend time with us discussing what we were looking for including fabric, price range and size

L'azienda ha risposto

Valutata 5 stelle su 5

We visited twice before deciding on a sofa. Both staff members (Marcus and Mark) were helpful, knowledgeable and friendly. They offered additional items but were not at all pushy and answered any qu... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(2108)

16.191 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good experience!!

We found our visit to Sofology very rewarding. Tried various chairs and sofas and made a decision easily. The representative, John, was very informative and helpful. Would recommend visiting Sofology as it made a difficult task a lot easier. Thank you

19 marzo 2026
Logo di Sofology - Norwich

Risposta di Sofology - Norwich

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by John. Have a great day 😊

Valutata 5 stelle su 5

Very good experience today

Very good experience today
Very helpful member of staff in Laura
Knowledgable and lovely attitude

19 marzo 2026
Logo di Sofology - Norwich

Risposta di Sofology - Norwich

Hi there, thank you for your review. Another great review for Laura, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Human staff for human customers

Came in twice over two days before making my purchase, both members of staff i spoke to were knowledgeable and efficient. On the first day I came in looking like such a scrub, but noone spoke to me any differently like in other stores.
Staff were very helpful and allowed my toddler daughter to press buttons and climb, without prompting also told me how to make everything safe for her (and how to lock the recliners)

14 marzo 2026
Logo di Sofology - Norwich

Risposta di Sofology - Norwich

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

Marcus was very helpful and patient…

Marcus was very helpful and patient whilst we made our decisions even supplying pen and paper so we could sketch out the plan.

15 marzo 2026
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Risposta di Sofology - Norwich

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Marcus.

Valutata 5 stelle su 5

Warm friendly service with no pressure…

Warm friendly service with no pressure sales people, great range and quality

14 marzo 2026
Logo di Sofology - Norwich

Risposta di Sofology - Norwich

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

The gentleman who served me was very…

The gentleman who served me was very friendly and helpful

9 marzo 2026
Logo di Sofology - Norwich

Risposta di Sofology - Norwich

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review. Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Great service and excellent product

I wasn’t able to make it back to the store and Wayne was more than helpful getting the order setup and going through all the finance documents over the phone - very happy with the order and looking forward to enjoying it when it arrives

8 marzo 2026
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Risposta di Sofology - Norwich

Thank you for this great review Kris!

Valutata 5 stelle su 5

Great store

Great store, helpful staff. Marcus was very efficient and went through everything with me. Highly recommended 👌

10 marzo 2026
Logo di Sofology - Norwich

Risposta di Sofology - Norwich

Hi there, thank you for your review. Another great review for Marcus, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Visit to Norwich store.

Our visit to the Norwich store was a very pleasant experience. The staff presented as professional, friendly with excellent product knowledge.

6 marzo 2026
Logo di Sofology - Norwich

Risposta di Sofology - Norwich

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

The friendly service and ease purchasing

The friendly service and ease purchasing

6 marzo 2026
Logo di Sofology - Norwich

Risposta di Sofology - Norwich

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Marcus in the Norwich branch was…

Marcus in the Norwich branch was exceptional, He answered all our questions with confidence and had expert knowledge. Looking forward to receiving our new Sofa. Would definitely recommend :-)

9 marzo 2026
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Risposta di Sofology - Norwich

Thank you for your recommendation Angela!

Valutata 5 stelle su 5

Trust in Marcus👍

What a wealth of knowledge both on type, fabric and insurance. Made us totally comfortable and we purchased straight away, a very rare occurrence !!
Thankyou Marcus.

9 marzo 2026
Logo di Sofology - Norwich

Risposta di Sofology - Norwich

Thank you for sharing your experience David :-)

Valutata 5 stelle su 5

We purchased a sofa last year and we…

We purchased a sofa last year and we were pleased to see the lady who we saw last time ( Norwich branch)
Who was excellent she gave great advise an couldn’t help us anymore than she did she made it easy for us and made the whole experience easy she want above and beyond for us
thanks much
Couldn’t have picked a better sales person please keep her as true asset to your team 😊

6 marzo 2026
Logo di Sofology - Norwich

Risposta di Sofology - Norwich

Thank you for this great review Carlie :-)

Valutata 5 stelle su 5

Mark F

Mark was really patient with us whilst we measured, tested and chose the colours of the sofas, gave us all the information we needed to know. We’re first time buyers so buying a sofa is our first big purchase. Was really informative and nice to speak to. Would highly recommend

8 marzo 2026
Logo di Sofology - Norwich

Risposta di Sofology - Norwich

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5

Excellent service

Visited the Norwich store and found a sofa which we liked and had the pleasure of speaking with Lauren who gave us all the details we needed, returned to the store a few weeks later to see Lauren again who was brilliant in helping us to choose the right fabric and colour, Lauren was absolutely brilliant and very knowledgeable about everything we asked her, order was placed and waiting for delivery,
Thank you Lauren for your excellent service

27 febbraio 2026
Logo di Sofology - Norwich

Risposta di Sofology - Norwich

Thank you for this amazing review Garry!

Valutata 5 stelle su 5

Amazing

Laura was so lovely to talk to, walked us through the entire process and made what could’ve been a stressful buy a very rewarding and smooth experience!

6 marzo 2026
Logo di Sofology - Norwich

Risposta di Sofology - Norwich

Thank you for your lovely feedback! 😊 We’re delighted Laura could make the process smooth and enjoyable, turning what could have been stressful into a rewarding experience. 🛋️✨

Valutata 5 stelle su 5

Stress free visit

The assistant was knowledgeable and helpful and friendly, occomodating and efficient. All staff in store were happy and couldn't do enough to help.

1 marzo 2026
Logo di Sofology - Norwich

Risposta di Sofology - Norwich

Thank you for choosing Sofology!

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