Sofology - Manchester Recensioni 2.159

TrustScore 5 su 5

4,8

White City Retail Park, M16 0RP Manchester, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were served today by Will at the White City retail store. Well…..What a credit of a gentleman Will is to your company! We left as happy owners of a new sofa but also walked away feeling like we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The sales assistant Leanne at the Sofology branch at White City retail park Stretford was first class. She was friendly, knowledgeable and personable and certainly helped in our decision to make a pur... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The main thing about Sofology is that you don’t get followed around the store by some over-eager sales person after their commission. Ikram was fantastic. Friendly, informative and encouraged us to... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • White City Retail Park, M16 0RP, Manchester, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

2159 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Khalil

Your sales agents were very knowledgeable and helpful

8 novembre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Our first joint sofa

Good service and customisation options

6 novembre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

A ‘Happy’ experience

Great range of sofas that met our requirements and great service from the team (especially Happy who handles our purchase.

5 novembre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review!😊

Valutata 5 stelle su 5

Al was knowledgeable

Al was knowledgeable, helpful , and not at all pushy. He made the experience easy.

1 novembre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Al was a brilliant salesman

Al was a brilliant salesman, his product knowledge was good as was his manner, a future manager for sure.

28 ottobre 2025
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Risposta di Sofology - Manchester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

No pressure sales.

We were left to browse and not pressured into purchasing but talked through things with Happy on our own time.

30 ottobre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

Hi there, thank you for your review. Another great review for Happy, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

It was a very positive experience and…

It was a very positive experience and the sales representative was very kind and helpful (Will at Manchester White City).

26 ottobre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Great and helpful experience

Great and helpful experience

27 ottobre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

The staff very polite and explained clearly to su

The the person who helping su to get right sofas he was great person and very helpful

22 ottobre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester



Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience at Sofology Manchester and that our team member was able to assist you in finding the perfect sofas. Your kind words and 5-star rating mean a lot to us, and we are delighted to know that our service met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon.

Valutata 5 stelle su 5

Great buying experience

I visited the Manchester store a number of times to make my decision on the right sofa. Each time it was a great experience and I think it does make the difference that the sales team do not feel like vultures following you around the store. When I had made my decision, Happy was a great help and very personable making the experience pleasant and very easy. Overall a great shop and team and I am looking forward to my sofa arriving in a few weeks.

18 ottobre 2025
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Risposta di Sofology - Manchester

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valutata 5 stelle su 5

Dream sofa purchased!

Al helped me purchase my sofa and he was great, super helpful and knowledgeable - a good soft seller!

18 ottobre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!

Valutata 5 stelle su 5

Happy was great

Happy was great! Really friendly and answered all questions efficiently, would definitely recommend!

19 ottobre 2025
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Risposta di Sofology - Manchester

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Qas was extremely satisfying with his…

Qas was extremely satisfying with his nolig of the kind of sofa we wanted and listening to everthing we had to say and I think he deserves a raise or even a bonus i haven't had customer service like that in a very long time

14 ottobre 2025
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Risposta di Sofology - Manchester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

I was looked after by Justine

I was looked after by Justine. Friendly, knowledgeable and patient whilst I made up my mind !!

11 ottobre 2025
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Risposta di Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Great service

Terrific chap. Very helpful, and happy with the service.

11 ottobre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

The staff were so kind and welcoming

The staff were so kind and welcoming. Every step of the way they showed kindness and genuineness. So glad to have bought a sofa here from such a lovely team.

8 ottobre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

What an amazing review, thank you so much for taking the time to write this 😊

Valutata 5 stelle su 5

Great customer service

Will at the White City Retail park in Manchester was so helpful. He answered all our questions and we felt really informed about our decision. It’s quite a big purchase for us but we’re so pleased with our choice. They left us alone to browse the showroom and were more than happy to help when we had questions.

5 ottobre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

What an amazing review, thank you so much for taking the time to write this 😊

Valutata 5 stelle su 5

Footstool Purchasep

We were really impressed with the personal service from JK - she went above and beyond, taking the time to understand our needs and helping us find the perfect product.

8 ottobre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

What an amazing review, thank you so much for taking the time to write this 😊

Valutata 4 stelle su 5

Very helpful young man not too pushy…

Very helpful young man not too pushy ,his name was Will, he answered all our questions , we thought the delivery charge was expensive.

5 ottobre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

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