Sofology - Manchester Recensioni 2.159

TrustScore 5 su 5

4,8

White City Retail Park, M16 0RP Manchester, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... Leggi di più

Valutata 5 stelle su 5

A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were served today by Will at the White City retail store. Well…..What a credit of a gentleman Will is to your company! We left as happy owners of a new sofa but also walked away feeling like we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The sales assistant Leanne at the Sofology branch at White City retail park Stretford was first class. She was friendly, knowledgeable and personable and certainly helped in our decision to make a pur... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • White City Retail Park, M16 0RP, Manchester, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

2159 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 4 stelle su 5

Very helpful young man not too pushy…

Very helpful young man not too pushy ,his name was Will, he answered all our questions , we thought the delivery charge was expensive.

5 ottobre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valutata 5 stelle su 5

Very good customer service

Very good customer service
Thanks to
IKRAM

1 ottobre 2025
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Risposta di Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

We bought our couch through the…

We bought our couch through the Trafford park shop, Happy supported us to find our perfect couch. He was very helpful and was not pushy at all. He was very knowledgable with all the products and we would not hesitate to use Happy and Sofology in the future

30 settembre 2025
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Risposta di Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Great team in the store

Great team in the store. The two people I spoke with over two visits were amazing 🤩

27 settembre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Happy and Justine were brilliant

Fabulous. Happy Singh and Justine were excellent. Fabulous service and great process.

Couldn’t recommend enough.

27 settembre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Just good and professional service

Just good and professional service

23 settembre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

We found Happy extremely helpful

We found Happy extremely helpful, very knowledgeable and able to guide us through the process. You don’t replace lounge furniture very often and your decision has to be right and with Happy’s help I feel we did just that. Thanks again

23 settembre 2025
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Risposta di Sofology - Manchester

Thank you for sharing your experience :-)

Valutata 5 stelle su 5

the staff member was excellent really…

the staff member was excellent really friendly and knowledgeable

21 settembre 2025
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Risposta di Sofology - Manchester

Thank you for your wonderful review! We're thrilled to hear you had a positive experience with our staff at Sofology Manchester. Your feedback is appreciated, and we always strive to provide the best service. If you need anything else, please reach out. We look forward to welcoming you back!

Valutata 5 stelle su 5

Will was very helpful in finding the…

Will was very helpful in finding the correct sofa for me - both on my first visit when i was initially looking and also when i came back to purchase. It was easy to order and he went through everything with me making it all clear and transparent.

20 settembre 2025
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Risposta di Sofology - Manchester

Thank you for choosing Sofology :-)

Valutata 5 stelle su 5

The store layout was very good and…

The store layout was very good and Ikram was able to sort out enquiry. We are now looking forward to receiving our furniture.

16 settembre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Valutata 5 stelle su 5

Will and the lady I spoke to Saturday

Will and the lady I spoke to Saturday, Christine I think, before returning Sunday were excellent ambassadors for the company, polite, informative with a no pressure approach.
Very happy with my purchase and feel confident that their help will continue if needed.

14 settembre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Clear, helpful and friendly assistance

Clear, helpful and friendly assistance. Made the buying for my elderly parents a pleasure.

14 settembre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

Hi there, great to hear you found our staff to be friendly during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

We liked that the lady introduced…

We liked that the lady introduced herself and offered her assistance but then left us to look around without interference, she was on hand when we had a question and had all the information to hand.
She was very pleasant and our purchase was made seamlessly

10 settembre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

Very helpful

13 settembre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review!😊

Valutata 5 stelle su 5

Excellent experience!

We came in today and was a bit sad that the sofa we wanted had been discontinued. The sofology assistant Ikram helped us find a new sofa which was very similar to the one we liked originally. He was very professional, friendly and walked us through the whole process. I’ve been stressed for ages about getting a sofa and it felt so easy and pressure free once we were there. Thanks again Ikram!

8 settembre 2025
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Risposta di Sofology - Manchester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Chris and Happy in the White City…

Chris and Happy in the White City Manchester store were super helpful and friendly! Thank you 😊

1 settembre 2025
Logo di Sofology - Manchester

Risposta di Sofology - Manchester

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

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