Sofology - Maidstone Recensioni 

2456
•
TrustScore 5 su 5

4,9

Unit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB

•

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

The employee was able to answer every question we had regarding our purchase. The only downfall is how long you’re having to wait for the delivery. We’ve been told up to 9 weeks but could get a call s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We visited the Maidstone showroom and met Colin, who was very friendly and knowledgeable. He took the time to listen and understand our requirements. He recommended a few sofas that met our needs a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

When we entered we were greeted in a friendly manner. Advise was given on the products that we were interested in. We were not pressured at all and once decided on a product the information given was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

When arriving in the shop the Gentlemen greater us straight away ,showing us how the sofa could be changed around, great customer service 😊


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(2456)

16.191 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Jamie at the Maidstone Branch

Jamie at the Maidstone Branch, listened and then showed care in helping me select the best sofa for my needs

29 giugno 2026
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Risposta di Sofology - Maidstone

This is a great review, thank you for sharing :-)

Valutata 5 stelle su 5

New sofa

Entered showroom a gentleman approached us as I now now as Collin no pushyness and cheerful which is great as some are after a look round asked a few questions and Colin was very helpful and knowledgeable about the products etc which in the end I purchased a sofa we liked a coffee too great experience

15 giugno 2026
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Risposta di Sofology - Maidstone

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 5 stelle su 5

The staff ( Giuseppina) went far above…

The staff ( Giuseppina) went far above and beyond to cater for my family’ needs. The flexibility of payment played a part to us committing to buying our choice of settees.

20 giugno 2026
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Risposta di Sofology - Maidstone

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 5 stelle su 5

Service and quality

The service was first class

19 giugno 2026
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Risposta di Sofology - Maidstone

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Service was very good.

Service was very good.
And the young lady that served me off, I got what her name is, but she did well. Thank you very much for helping me out.

10 giugno 2026
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Risposta di Sofology - Maidstone

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 5 stelle su 5

lovely experience

The staff were very supportive and friendly. Mr Afeez talked us through all the sofas we saw and this helped us in choosing our lovely sofa.

15 giugno 2026
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Risposta di Sofology - Maidstone

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 4 stelle su 5

Jamie was a great salesman

Jamie was a great salesman. Left us alone until we needed help. He then obliged. We didnt purchase on day 1 but came back for 2nd look and once again Jamie was excellent

10 giugno 2026
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Risposta di Sofology - Maidstone

Hi there, thank you for your review. Another great review for Jamie, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Thank you Emma!

We're first time sofa buyers and Emma at the Maidstone branch was really helpful, explaining the payment plan and the insurance cover in complete detail so we knew what we were investing into. We look forward to our delivery and imagine the customer service will be great based on the service we received in store

6 giugno 2026
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Risposta di Sofology - Maidstone

Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Excellent service

6 giugno 2026
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Risposta di Sofology - Maidstone

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Great advise and service

I came into the store near enough at closing time ‘just to look’. However I found the sofa of my dreams. The lights were out, the music off, but Nick (Aylesford) was brilliant and did the sale for me.

8 giugno 2026
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Risposta di Sofology - Maidstone

Thank you for sharing your experience Jo :-)

Valutata 5 stelle su 5

Helpful polite knowledgeable staff

Staff member we dealt with was polite and knowledgeable made the whole process easy

6 giugno 2026
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Risposta di Sofology - Maidstone

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 5 stelle su 5

The Sofology Advisor at the Maidstone…

The Sofology Advisor at the Maidstone Aylesford Branch was outstanding in helping us decide what sofa to buy. She demonstrated a professional, calm demeanor while highlighting various sofas for sale to meet our needs. We were thrilled with the service of 'Emma.' who is a real gem in the branch there. We brought a sofa and love seat which arrives in late July. thankyou

5 giugno 2026
Non scritta su invito
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Risposta di Sofology - Maidstone

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 5 stelle su 5

Great service

Colin assisted us, he was very knowledgeable, engaging and entertaining.
Extensive range to choose from, we enjoyed "lounging" on the variety to make our selection.

31 maggio 2026
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Risposta di Sofology - Maidstone

Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

The assistant Anita was very helpful…

The assistant Anita was very helpful and very knowledgable and friendly made us feel welcome

25 maggio 2026
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Risposta di Sofology - Maidstone

Hi there, thank you for your review. Another great review for Anita, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Great sales person

Great sales person, was left to decide wasn’t chased around shop

13 maggio 2026
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Risposta di Sofology - Maidstone

Thank you for awarding us 5 stars :-)

Valutata 5 stelle su 5

Caroline at your Maidstone branch has…

Caroline at your Maidstone branch has literally been outstanding. She instantly put us at ease, was extremely knowledgeable about the sofas we were looking at, offered my kids drinks, was extremely friendly and went above and beyond to help us and make sure we were happy. We also spoke to Nick in this branch who was also incredibly helpful and knowledgeable.
In fact we visited a number of your stores including Lakeside where the assistant did a demonstration with water to show how good the fabric was, and Gordon in the Croydon branch was also great.
All in all an outstanding customer experience so thank you to Sofology for having such great people in your stores!

25 maggio 2026
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Risposta di Sofology - Maidstone

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valutata 5 stelle su 5

What an amazing experience

What an amazing experience. Couldn’t have asked for a better member of staff . She listened she was so helpful she was cheerful and even made us a drink . Who could ask for more

2 maggio 2026
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Risposta di Sofology - Maidstone

Thank you for sharing your experience Elaine!

Valutata 5 stelle su 5

Lovely assistance

Lovely assistance. Very knowledgeable and not pushy

18 maggio 2026
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Risposta di Sofology - Maidstone

Hi there, thanks for your 5-star review, we really appreciate the feedback!

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