Sofology - Maidstone Recensioni 2.395

TrustScore 5 su 5

4,9

Unit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

A most enjoyable purchase experience. Plenty of space to wander around looking at the side selection of sofas, without the pressure of a salesperson hanging onto us but yet being available when we had... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First visit for a looky-touchy-feely, found the style we liked and was professionally guided through the options with Emma. Second visit after measuring out, met Emma again and ordered exactly what we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Welcomed by Emma who was also happy to let me browse alone then was available and knowledgeable when making my choices. Emma was very friendly and helpful. She gave a lot of information and althoug... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Giuseppina was so helpful and really knew about the sofa we chose, variations colours etc and also the aftercare for the sofa. She listened to what I wanted and made sure that the product fitted w... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

2395 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic service polite and very…

Fantastic service polite and very helpful

28 febbraio 2026
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Risposta di Sofology - Maidstone

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Valutata 5 stelle su 5

We had a great experience at Sofology

We had a great experience at Sofology. They have a huge range of sofas in store. The staff were friendly and helpful, especially Inuta. She had only been in the job a few days, but she made the whole experience of choosing the perfect sofa and making the purchase wonderful. Thank you Inuta.

22 febbraio 2026
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Risposta di Sofology - Maidstone

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Inuta for you, have a great day.

Valutata 5 stelle su 5

We had a very nice and helpful sales…

We had a very nice and helpful sales person by the name ,,Inuta ,

23 febbraio 2026
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Risposta di Sofology - Maidstone

Hi there, thank you for your review. Another great review for Inuta, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Great Service

Nick at the Maidstone store was so helpful, knowledgeable and practical with his advice. He really made the choosing and buying process smooth and so much more methodical.

23 febbraio 2026
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Risposta di Sofology - Maidstone

Hi there, thank you for your review. Another great review for Nick, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Great team

Great team, great store, great products!

22 febbraio 2026
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Risposta di Sofology - Maidstone

What an amazing review, thank you so much for taking the time to write this 😊

Valutata 5 stelle su 5

Great service in store

Great service in store. Easy to use website.

22 febbraio 2026
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Risposta di Sofology - Maidstone

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valutata 5 stelle su 5

Caroline was great!

No hard sell. Loads of options of how to build what we wanted

22 febbraio 2026
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Risposta di Sofology - Maidstone

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Fantastic customer service in the…

Fantastic customer service in the Aylesford Kent store, Nick the manager and the other staff were brilliant.

I hope now that the Delivery Service is equally as good!

Can’t wait for our new sofa to arrive now.

21 febbraio 2026
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Risposta di Sofology - Maidstone

Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!

Valutata 5 stelle su 5

Very helpful

21 febbraio 2026
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Risposta di Sofology - Maidstone

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Knowledgeable salesman…

Lovely salesman Afeez in the Maidstone store. Nice personality? Very knowledgeable about the purchase we wanted to make.

21 febbraio 2026
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Risposta di Sofology - Maidstone

Hi there, thank you for your review. Another great review for Afeez, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Caroline was very helpful

Very helpful service from Caroline informative without being bothered every 5 minutes

18 febbraio 2026
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Risposta di Sofology - Maidstone

Thank you for awarding us 5 stars :-)

Valutata 5 stelle su 5

Super friendly buying experience

Went to DFS and Sofology today to look for a new sofa. It was going to be an investment as we have just moved into a new home and wanted a nice piece that lasts.

We had several requirements and the challenge was to find something comfortable for both my 6’2 partner and myself (5’4). Usually if it is comfortable for one, it’s not for the other.

We were greeted by Colin at the Maidstone store and he was very helpful and friendly and not pushy. Just very informative. He listened to our requirements and humoured us as we tried a fair few different models, steering us gently towards the sofas that had everything we were looking for.

With his help we found exactly what we were after. He explained in detail all the product features, additional optional products and finance options for us. Paperwork was easy and quick and the online registration for the account very simple to do.

Very please - in fact my in laws are going back next week to also look at a sofa.
If you’re in the Maidstone store, ask for Colin, he’ll look after you.

14 febbraio 2026
Non scritta su invito
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Risposta di Sofology - Maidstone

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Colin. Thank you for taking the time to leave a review 😊

Valutata 5 stelle su 5
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Risposta di Sofology - Maidstone

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

Maidstone Sofology

The two ladies I dealt with Caroline and Emma were really helpful and friendly can’t wait to get our new sofa!

11 febbraio 2026
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Risposta di Sofology - Maidstone

We look forward to delivering Katie!

Valutata 5 stelle su 5

Jamie gave us a great experience when…

Jamie gave us a great experience when we visited our local store very knowledgeable and was helpful choosing the right sofa for our needs no pushing a sale and just gave us the time we needed to choose

13 febbraio 2026
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Risposta di Sofology - Maidstone

Thank you for awarding us 5 stars :-)

Valutata 5 stelle su 5

Emma was amazing!

Emma was amazing!! So knowledgeable and friendly and checked in on us several times before we needed help. Answered all our questions and gave great advice without being pushy! A true asset

7 febbraio 2026
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Risposta di Sofology - Maidstone

Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Emma served us today

Emma served us today. Very helpful and very friendly lady. Would deal with her again

10 febbraio 2026
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Risposta di Sofology - Maidstone

Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Caroline was great

Caroline was great. Took the time to explain everything clearly and helped us make the right decision.

8 febbraio 2026
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Risposta di Sofology - Maidstone

Hi there, thank you for your review. Another great review for Caroline, we will make sure to pass this on! Have a nice day.

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