Sofology - Leicester Recensioni 2517

TrustScore 5 su 5

4,9

C2, Fosse Park South, Everard Way, LE19 1UT Leicester, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

It was just nice to walk in and not be hassled by sales people just as you walk through the door, we looked around found what we wanted and then ask for assistance. We then sat with the sales person w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent customer service by the Store Manager and staff at Sofology in Fosse Park Leicester. They were not remotely pushy, but very helpful. A lovely place to shop.

L'azienda ha risposto

Valutata 5 stelle su 5

The staff in the Leicester store were knowledgeable and friendly without being pushy at all. I was told delivery would be 15 weeks and that’s exactly what it was. I was given a 3 hour time slot the da... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

very helpful, polite and easy to get order done, contacted me when you said you would, no complaints at all, best regards ajmer chohan

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • C2, Fosse Park South, Everard Way, LE19 1UT, Leicester, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Great service from Emaa and Milley

Emma and Milley were great at the Leicester store, brilliant service and knowledge on the sofas, no pushy sales tactics, just a great buying experience.

1 novembre 2025
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Risposta di Sofology - Leicester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Really great experience dealing with Mo…

Really great experience dealing with Mo and Emma. They were both super helpful

30 ottobre 2025
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Risposta di Sofology - Leicester



Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Mo and Emma were able to assist you so effectively. Providing excellent customer service is our top priority, and it's wonderful to know that you had a great experience at Sofology Leicester. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

Valutata 5 stelle su 5

Very pleased with the service and help…

Very pleased with the service and help from a young lady called Kate. Under no pressure to buy. But when help was needed she was really helpful highly recommend

24 ottobre 2025
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Risposta di Sofology - Leicester

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5

I recently bought a sofa from Sofology

I recently bought a sofa from Sofology, and overall, I’m really pleased with my experience. The in-store team was friendly and knowledgeable — they helped me find the right size and fabric for my living room without being pushy. The range of styles and colours was impressive, and I appreciated being able to try out the sofas in person.

26 ottobre 2025
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Risposta di Sofology - Leicester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly, we hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Nice place,we found what we were…

Nice place,we found what we were looking for , staff great, nice very warm

25 ottobre 2025
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Risposta di Sofology - Leicester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Nice friendly staff

Nice friendly staff, no pushy sales person following you round the store.

26 ottobre 2025
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Risposta di Sofology - Leicester

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valutata 5 stelle su 5

Lovely experience at sofology

Myself and my wife had a lovely experience buying a new sofa for our first home today. We were allowed to browse the selection in peace without being bombarded by over helpful salesmen/saleswomen. We took an interest in a sofa and was softly greeted by a member of the team(bali I think his name was) who wasn't in anyway pushy but instead allowed us to ask for his help 😊 he then guided us thru availability and payment options making our purchase right for us. He was fantastic! This was the 5th furniture store we visited and although the others sellers were helpful! it was nice to not be Bombarded! He was just where we needed him when We needed him!

25 ottobre 2025
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Risposta di Sofology - Leicester

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Fantastic experience with Sofology

Fantastic experience with Sofology! A big thank you to Gaz at the Leicester store…couldn’t do enough to help even with our inability to make a decision! Looking forward to relaxing on our new sofas very soon

25 ottobre 2025
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Risposta di Sofology - Leicester

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Great experience

We had a great experience at the Leicester store. Gaz was very friendly and helpful, he explained everything in detail and made it very easy for us. We didn’t feel pressured into anything and we were given enough time to make a decision. Once we had decided on a sofa it was very easy to set up the agreement and confirmation came through immediately.

25 ottobre 2025
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Risposta di Sofology - Leicester

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

In-store service was brilliant

This will be our second sofa from Sofology. The in-store service was brilliant, they were helpful but not pushy and encouraged us to try lots of things to know we were picking the right one.
They spent a long time answering all our questions, and even when I wanted to change something at the last minute.
I hope the delivery of the sofa will be as good as the initial service.

11 ottobre 2025
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Risposta di Sofology - Leicester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Excellent service in store

We visited 3 sofa shops at Fosse Park. We chose our 2 and 3 sofa set at Sofology because of the excellent and knowledgeable advice from Mohammed. He was able to answer all of our questions about the construction of the furniture and effectiveness of the cushioning.

23 ottobre 2025
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Risposta di Sofology - Leicester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

We were helped by Brad

We were helped by Brad. He was very knowledgeable and gave us great advice. As a result of his very helpful service we went ahead and bought our corner unit.
I would recommend Brad to any prospective customers in the future.

20 ottobre 2025
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Risposta di Sofology - Leicester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Maria was really helpful

Maria was really helpful
N we placed our order due to how helpful she was
5 stars to her

22 ottobre 2025
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Risposta di Sofology - Leicester

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valutata 5 stelle su 5

Mohammed was amazing

Mohammed was amazing
He helped us from the moment we entered the store
He advised and listened to what we were after and happily placed our order calmly and efficiently

Mohammed is a credit to Sofology we need more staff like him around

18 ottobre 2025
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Risposta di Sofology - Leicester

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience at Sofology.

Valutata 5 stelle su 5

Gareth was beyond helpful in helping me…

Gareth was beyond helpful in helping me find a sofa that I had specific size for. This is the second time I have bought a sofa with his help and recommend alot for anyone going to sofology in Leicester.

17 ottobre 2025
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Risposta di Sofology - Leicester

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5

Fantastically friendly and helpful…

Fantastically friendly and helpful sales team, especially Vincent who made the whole process really easy.

19 ottobre 2025
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Risposta di Sofology - Leicester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Excellent service from Mohammed

Excellent service from Mohammed, highly recommended.

18 ottobre 2025
Logo di Sofology - Leicester

Risposta di Sofology - Leicester

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5

Great service

Great service

17 ottobre 2025
Logo di Sofology - Leicester

Risposta di Sofology - Leicester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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