Sofology - Leicester Recensioni 

2566
•
TrustScore 5 su 5

4,8

C2, Fosse Park South, Everard Way, LE19 1UT Leicester, GB

•

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Valutata 5 stelle su 5

Really lovely, patient bunch of sales staff at the Leicester Fosse Park Store. Brad, Bradley, Mohammed, all so patient with us while we looked over the course of 4 days, to pick our new recliner sofa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a great buying experience. Staff were around and offered help if required but left us to browse until we requested specific help. The sales advisor was knowledgeable and pleasant, with no hard... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The assistant that served us was absolutely amazing (sorry didn’t get his name but he supports Aston Villa ! ) He was really engaging & answered all of our questions regarding our purchase .I very ra... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The sales person in the Leicester Fosses Park store was very good, answered all questions adequately and didn't push a sale was genuinely looking at making sure we knew what we were buying.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • C2, Fosse Park South, Everard Way, LE19 1UT, Leicester, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(2566)

13.841 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We had a great service from Zainab

We had a great service from Zainab, both when we visited the store to just look at the sofa's and when we returned a short time later to place the order.
She was friendly and very helpful in finding out the different options and configurations of the style we were interested in, and the paperwork for the purchase was completed quickly and professionally.
I wouldn't hesitate to recommend Sofology, based on today's experience.

30 gennaio 2026
Logo di Sofology - Leicester

Risposta di Sofology - Leicester

Thank you so much for your recommendation :-)

Valutata 5 stelle su 5

Thank you!

Thank you to Gareth for providing excellent service. His knowledge and advice helped immensely with the decision making process. Thank you for such a great buying experience!

30 gennaio 2026
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Risposta di Sofology - Leicester

Thank you for taking the time to share your experience :-)

Valutata 5 stelle su 5

Zainab was fantastic

Zainab was fantastic, lovely lady with lots of knowledge and I was able to order my new sofa with no problems

28 gennaio 2026
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Risposta di Sofology - Leicester

Thank you for awarding us 5 stars Yogi :-)

Valutata 5 stelle su 5

Very good experience

Young lady who worked at the Leicester branch at fosse park. Unsure of her name but was very helpful and very good at her job. She put everything in a basket and emailed over everything and never pressured us to buy in store something that we were very anxious about. Please give recognition to the young lady who worked Friday 23rd Jan.

23 gennaio 2026
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Risposta di Sofology - Leicester

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Valutata 5 stelle su 5

Very knowledgeable

We had an idea of what we wanted but couldn’t find the right colour. Gaz knew which sofa came in what colours and also which one we could change the feet on to suit our colour pallete. He was friendly, very knowledgeable and made us feel confident in our choices.

25 gennaio 2026
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Risposta di Sofology - Leicester

Thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Whole approach to sales

Whole approach to sales. Felt comfortable and not pushed. Also engaged brilliantly with our children.

25 gennaio 2026
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Risposta di Sofology - Leicester

Thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Brilliant service

Brilliant service. They’re not pushy, will happily let you browse whilst also being on hand for any questions.
Gaz was really helpful and the transaction was smooth

18 gennaio 2026
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Risposta di Sofology - Leicester

Thank you for sharing your expereince :-)

Valutata 5 stelle su 5

It was a pleasant experience from…

It was a pleasant experience from browsing the wide range of suites to purchasing the one that suited us. The staff were very good at identifying the suites which would be appropriate to our needs . Options were explained clearly without any pressure. We were impressed by the range, quality and value for money. Thank you sofology, looking forward to enjoying our new furniture.

21 gennaio 2026
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Risposta di Sofology - Leicester

Thank you for sharing your experience :-)

Valutata 5 stelle su 5

Service was 10 out of 10

Service was 10 out of 10. Craig explained everything extremely well, patient and really helpful.

18 gennaio 2026
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Risposta di Sofology - Leicester

Hi there, thank you for your review. Another great review for Craig, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

I had a great experience with Sofology

I had a great experience with Sofology, and I especially want to mention Emma for her excellent customer service. She was friendly, patient, and very knowledgeable, taking the time to answer all of my questions and make sure I felt confident in my choice. Emma never made me feel rushed and genuinely seemed to care about finding the right option for me. The whole experience was smooth and stress-free thanks to her. I’d also like to say a big thank you to Gaz, who was a huge help and very kindly kept my 2-year-old occupied, which made the visit even easier for me. I would definitely recommend Sofology.

18 gennaio 2026
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Risposta di Sofology - Leicester

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Valutata 5 stelle su 5

Had a fantastic experience today at the…

Had a fantastic experience today at the Leicester Fosse Park store. Was attended to by Katie and she was great, was able to answer all our questions and wasn't pushy at all. Super relaxed and approachable! Ended up buying 2 sofa's and a love chair. Cant wait for them to arrive.

18 gennaio 2026
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Risposta di Sofology - Leicester

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

Great customer service and help

Great customer service and help. Large range of products to choose from.

18 gennaio 2026
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Risposta di Sofology - Leicester

Thank you for your kind feedback! We’re really pleased to hear you received great customer service and found plenty of choice in store. We hope you found the perfect sofa😊

Valutata 5 stelle su 5

Very helpful sales assistant

Very helpful sales assistant
Excellent service

17 gennaio 2026
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Risposta di Sofology - Leicester

Thank you so much for taking the time to share your experience and leave a review about your visit to Sofology. We're truly delighted to hear that you received excellent customer service during your time with us. Your feedback means a lot to our team, and it helps us continue to provide the best possible service to all our customers. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We're always here to help and ensure your experience remains positive. 😊

Valutata 5 stelle su 5

Great customer service

Great customer service, the lady helping us was very knowledgeable and made sure to give us all the information.

17 gennaio 2026
Logo di Sofology - Leicester

Risposta di Sofology - Leicester

Thank you so much for taking the time to share your experience and leave a review about your visit to Sofology. We're truly delighted to hear that you received excellent customer service during your time with us. Your feedback means a lot to our team, and it helps us continue to provide the best possible service to all our customers. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We're always here to help and ensure your experience remains positive. 😊

Valutata 5 stelle su 5

Very helpful!

Very helpful!

10 gennaio 2026
Logo di Sofology - Leicester

Risposta di Sofology - Leicester

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

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