The staff in the Leicester store were knowledgeable and friendly without being pushy at all. I was told delivery would be 15 weeks and that’s exactly what it was. I was given a 3 hour time slot the da... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeC2, Fosse Park South, Everard Way, LE19 1UT Leicester, GB
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Gaz was brilliant with me from start to finish, he was so happy full without being pushing , I recommend the Leicester branch where he works 5star all the way
L'azienda ha risposto
The staff at sofology were amazing. We went in three times to see a sofa which we liked. At all times we had good service from the staff. On our last visit, when we actually purchased the sofa, the st... Leggi di più
L'azienda ha risposto
There were no pressure sales. I described the sort of furniture I'm looking for and Katie recommended the fabric that will meet my needs. I was allowed to look round the store and try out different so... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
C2, Fosse Park South, Everard Way, LE19 1UT, Leicester, Regno Unito
4,9
Eccellente
2515 recensioni
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We were dealt with by Emma who was…
We were dealt with by Emma who was great very attentive. We had been looking for a chair for our elderly mother and Emma was great, nothing was too much trouble. Best customer service ever. Thanks Emma
28 febbraio 2026
Risposta di Sofology - Leicester
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Arrived early am do fairly quiet and…
Arrived early am do fairly quiet and browsed around without any disturbance from any staff , how I like it no pressure
I the asked Zainab for help purchasing a sofa , very polite and professional and explained all the options and colour choices, purchased my sofa and would highly recommend Zainab and sofology
25 febbraio 2026
Risposta di Sofology - Leicester
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Risposta di Sofology - Leicester
Hi there, thank you for your review. Another great review for Bal, we will make sure to pass this on! Have a nice day.
Risposta di Sofology - Leicester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Risposta di Sofology - Leicester
Hi there, thank you for your review. Another great review for Gaz, we will make sure to pass this on! Have a nice day.
Risposta di Sofology - Leicester
Hi there, thank you for your review. Another great review for Zainab, we will make sure to pass this on! Have a nice day.
Great sales service
Great sales service. Disappointed that there was no room for negotiation on price or delivery charge.
21 febbraio 2026
Risposta di Sofology - Leicester
Hi there, thank you for your kind words about our sales team! We’re glad you had a positive experience with them. We completely understand your point about negotiation. At Sofology, our prices are fixed to ensure fairness for all customers - the price you see is the price everyone pays, including delivery. This way, everyone gets the same great deal without any confusion. We really appreciate your feedback and hope you enjoy your new purchase!
Risposta di Sofology - Leicester
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
New sofa
A massive thank you to the team who helped me and my partner secure our new sofa! A special mention to Max as well who despite only being there for two weeks was knowledgeable and friendly who helped make the process so easy, along with Gaz as well who initially provided us with the information we needed. A fantastic experience all round! Big thanks gents 👏
20 febbraio 2026
Risposta di Sofology - Leicester
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Easy experience
Gareth was friendly and informative and got us a great deal too. Quick and easy!
19 febbraio 2026
Risposta di Sofology - Leicester
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gareth. Have a great day 😊
5 star service zainab Fosse…
I had a fabulous experience at Fosse Sofology with the lovely Zainab, her customer service was unmatched she was super helpful, friendly, attentive and took the stress away from so far searching. Thank you so much for helping us find out new sofa, our 6 year old is asking to come back because she had so much fun
15 febbraio 2026
Risposta di Sofology - Leicester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Zainab for you, have a great day.
Staff was all good 👍 👌 👏 tuck the time…
Staff was all good 👍 👌 👏 tuck the time to show u whats was on offer in the end after about a year or to of looking in the end I got a nice sofa oooo kkkkk
26 gennaio 2026
Risposta di Sofology - Leicester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Gaz is a legend
Gaz is a legend, very helpful, not too pushy and gave us space when needed whilst being informative.
14 febbraio 2026
Risposta di Sofology - Leicester
Hi there, thank you for your review. Another great review for Gaz, we will make sure to pass this on! Have a nice day.
The gentleman who assisted us with the…
The gentleman who assisted us with the purchase of our sofa was very helpful and gave the most exception service.
12 febbraio 2026
Risposta di Sofology - Leicester
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
So pleased
We really enjoyed our visit.we went in the day before and we delt with Mo on both occasions he was so helpful answered all our questions and explained everything.we were not rushed at all we were not pushed he is a credit to you.
10 febbraio 2026
Risposta di Sofology - Leicester
Hi there, thank you for your review. Another great review for Mo, we will make sure to pass this on! Have a nice day.
Risposta di Sofology - Leicester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Amazing service
Nothing was too much trouble. Even re-arranging the whole display to help us visualise what we wanted. Amazing service.
8 febbraio 2026
Risposta di Sofology - Leicester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
The staff
The staff left you alone to browse on your own, and were really helpful when you needed any information or assistance. Excellent service from Gareth and Emma today and on previous visits until we finally decided which suite we wanted.
8 febbraio 2026
Risposta di Sofology - Leicester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great customer service in store by RG…
Great customer service in store by Emma. Polite, chatty and knowledgeable enabled us to get the product we wanted - thank you.
7 febbraio 2026
Risposta di Sofology - Leicester
Thank you for choosing sofology!
Friendly, helpful staff and good selection
Our first experience of buying from Sofology, Max was really knowledgeable for such a new member of staff and allowed us space to make up our minds without any pressure. Looking forward to receiving the sofa and chair in a couple of weeks. Would recommend.
4 febbraio 2026
Risposta di Sofology - Leicester
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
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