Sofology - Leicester Recensioni 

2566
•
TrustScore 5 su 5

4,8

C2, Fosse Park South, Everard Way, LE19 1UT Leicester, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Really lovely, patient bunch of sales staff at the Leicester Fosse Park Store. Brad, Bradley, Mohammed, all so patient with us while we looked over the course of 4 days, to pick our new recliner sofa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a great buying experience. Staff were around and offered help if required but left us to browse until we requested specific help. The sales advisor was knowledgeable and pleasant, with no hard... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The assistant that served us was absolutely amazing (sorry didn’t get his name but he supports Aston Villa ! ) He was really engaging & answered all of our questions regarding our purchase .I very ra... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The sales person in the Leicester Fosses Park store was very good, answered all questions adequately and didn't push a sale was genuinely looking at making sure we knew what we were buying.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • C2, Fosse Park South, Everard Way, LE19 1UT, Leicester, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(2566)

13.841 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very professional service from Gareth

Very professional service from Gareth, made our experience relaxed and enjoyable ordering our new sofa and chairs.

14 marzo 2026
Logo di Sofology - Leicester

Risposta di Sofology - Leicester

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gareth. Have a great day 😊

Valutata 5 stelle su 5
Logo di Sofology - Leicester

Risposta di Sofology - Leicester

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Katie who spoke to us in the shop was…

Katie who spoke to us in the shop was lovely and super helpful. We went to Fosse Park in Leicester where the shop is surrounded by other furniture shops (DFS, SCS and others) and Sofology had by far the least pushy staff in the store, which made me want to go with Sofology over the others before even sitting on a sofa.

9 marzo 2026
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Risposta di Sofology - Leicester

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Katie. Have a great day 😊

Valutata 5 stelle su 5

Sofa search

Sofa search. Having looked at a few places, I found a sofa that is comfortable, well made, looks great and a good price. Also, the assistant was warm, friendly, knowledgeable and very helpful.

5 marzo 2026
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Risposta di Sofology - Leicester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

Fantastic customer service

Honestly what a great trip to sofology in Leicester, it was nice to be able to actually walk around the shop and not be jumped on by staff the moment you walk in and they wait for you to come to them unlike other shops, we bought a sofa today with the lovely zainab who was so knowledgeable and gave us great advice and support through the process. While we are yet to receive our sofa so we can’t comment on that yet but the customer service was fantastic.

8 marzo 2026
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Risposta di Sofology - Leicester

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Valutata 5 stelle su 5

Great customer service

Great customer service. Friendly staff.

8 marzo 2026
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Risposta di Sofology - Leicester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Sifa

Friendly and welcoming , our sales woman , Zainab, was extremely helpful and explained everything we needed to know about the sofa that we purchased. Very pleased with the service . Thank you .

5 marzo 2026
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Risposta di Sofology - Leicester

Thank you for your lovely feedback! 😊 We’re delighted Zainab could provide such helpful and friendly service and make your purchase a great experience. Enjoy your new sofa! 🛋️✨

Valutata 5 stelle su 5

Great experience

Max was very knowledgeable about the sofa’s and the in’s and outs of buying. He was attentive and was able to answer all our questions. Max certainly knows the products and was a fantastic help when it came to us deciding on what we wanted. He was not pushy or trying to over sell like in other shops. He pitched his approach perfectly and we left the store very happy, having made our purchase with Max. Thank you Max you are a credit to the store.

27 febbraio 2026
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Risposta di Sofology - Leicester

Thank you for this great review Mr Marshall :-)

Valutata 5 stelle su 5

A great experience on both our…

A great experience on both our sociology visits. The assistants we dealt with were really helpful and knew the right times to get involved. Really happy with the ordering process.

28 febbraio 2026
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Risposta di Sofology - Leicester

Thank you for taking the time to leave a 5-star review!😊

Valutata 5 stelle su 5

We were dealt with by Emma who was…

We were dealt with by Emma who was great very attentive. We had been looking for a chair for our elderly mother and Emma was great, nothing was too much trouble. Best customer service ever. Thanks Emma

28 febbraio 2026
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Risposta di Sofology - Leicester

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Valutata 5 stelle su 5

Arrived early am do fairly quiet and…

Arrived early am do fairly quiet and browsed around without any disturbance from any staff , how I like it no pressure
I the asked Zainab for help purchasing a sofa , very polite and professional and explained all the options and colour choices, purchased my sofa and would highly recommend Zainab and sofology

25 febbraio 2026
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Risposta di Sofology - Leicester

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5

Bal gave great customer service

Bal gave great customer service

23 febbraio 2026
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Risposta di Sofology - Leicester

Hi there, thank you for your review. Another great review for Bal, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

great service received

great service received - knowledgeable and quick and easy

20 febbraio 2026
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Risposta di Sofology - Leicester

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Helpful but not pushy

Gaz was very helpful but not at all pushy

22 febbraio 2026
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Risposta di Sofology - Leicester

Hi there, thank you for your review. Another great review for Gaz, we will make sure to pass this on! Have a nice day.

Valutata 4 stelle su 5

Great sales service

Great sales service. Disappointed that there was no room for negotiation on price or delivery charge.

21 febbraio 2026
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Risposta di Sofology - Leicester

Hi there, thank you for your kind words about our sales team! We’re glad you had a positive experience with them. We completely understand your point about negotiation. At Sofology, our prices are fixed to ensure fairness for all customers - the price you see is the price everyone pays, including delivery. This way, everyone gets the same great deal without any confusion. We really appreciate your feedback and hope you enjoy your new purchase!

Valutata 5 stelle su 5

Really informative

Really informative, very kind and welcoming. Emma was great

21 febbraio 2026
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Risposta di Sofology - Leicester

Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

New sofa

A massive thank you to the team who helped me and my partner secure our new sofa! A special mention to Max as well who despite only being there for two weeks was knowledgeable and friendly who helped make the process so easy, along with Gaz as well who initially provided us with the information we needed. A fantastic experience all round! Big thanks gents 👏

20 febbraio 2026
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Risposta di Sofology - Leicester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Easy experience

Gareth was friendly and informative and got us a great deal too. Quick and easy!

19 febbraio 2026
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Risposta di Sofology - Leicester

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gareth. Have a great day 😊

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