Sofology - Leeds Recensioni 

3708
•
TrustScore 5 su 5

4,8

Junction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB

•

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

My experience with Sofology has been pleasant and I would use them again. Everything was clear to understand, there was no pressure during the sales process and the couch and chair I have purchased ar... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The member of staff that we bought the sofa & chair from was very knowledgeable, friendly and non-pushy. An all-round comfortable sales experience.

L'azienda ha risposto

Valutata 5 stelle su 5

Semipe Adetunji made our experience great, he went overboard by using Ai to help us visualize the combination of sofas that best works for us. He was very patient and professional. We ended up leavi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The sales person, Ade, was really helpful and went above and beyond to ensure we got the full set of sofas we wanted. Even though they weren’t at his current store, he found other stores that had them... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(3708)

13.858 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great customer service

After months of deliberation, I returned to the store with the aim of purchasing new sofas I had previously seen.

We were warmly greeted, and the sofologist, Mirvin, asked and answered my many questions to assist in our decision making. We appreciated that he was not there to give a hard sell but genuinely wanted to help us make the right decision. He was knowledgeable about the product, delivery lead times and process, the aftercare of the sofas and was very patient! This led to me making a purchase, not of the ones originally seen, but the time and information we received enabled us to try alternatives and I'm so pleased I did. Absolutely recommend a visit friendly, professional customer service. Thank you.

2 febbraio 2026
Logo di Sofology - Leeds

Risposta di Sofology - Leeds

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5

Amazing service

Our sales rep Hugo was absolutely brilliant. He didn't follow us around or loiter like some can and we never felt uncomfortable with him. He was so knowledgeable and helpful. Unfortunately when we went back he wasn't available to go through the full sale but Jelina was equally helpful and really reassuring.

1 febbraio 2026
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Risposta di Sofology - Leeds

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Very helpful

Very helpful, thank you Ade for helping

1 febbraio 2026
Logo di Sofology - Leeds

Risposta di Sofology - Leeds

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Good service

1 febbraio 2026
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Risposta di Sofology - Leeds

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

You get good service

The gentleman called Mirvin served me told me everything about the chair I was purchasing I found him polite and very helpful young man

28 gennaio 2026
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Risposta di Sofology - Leeds

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Great service from Joe at Birstall Sofology

Great service from Joe at Sofology at Birstall. No pushy sales pitch just good honest advice from someone who clearly knew what he was talking about. He understood exactly what we were looking for and pointed us in the right direction which resulted in us buying our new furniture.
Thank you Joe! Highly recommended.

25 gennaio 2026
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Risposta di Sofology - Leeds

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5

Sofology Leeds

Great customer relations, no in your face pushy sales people.
Really helpful,and knowledgeable about all the products had the patience of a saint.
Would highly recommend Sofology to friends and family great experience , Phil was great to talk too and sealed the sale.

26 gennaio 2026
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Risposta di Sofology - Leeds

Thank you so much for your recommendation Darran :-)

Valutata 5 stelle su 5

Really friendly and helpful

Ade and his colleague were so helpful, very approachable and friendly and not at all pushy. They spent a lot of time trying to get our purchase right for us.

24 gennaio 2026
Logo di Sofology - Leeds

Risposta di Sofology - Leeds

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Very good service

Nice staff. Helped us to get the right sofa we wanted

25 gennaio 2026
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Risposta di Sofology - Leeds

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.

Valutata 5 stelle su 5

The experience was very positive

The experience was very positive. Scott spoke us through everything we needed to know about the sofa and answered any questions we had, He was Extremely polite and friendly

24 gennaio 2026
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Risposta di Sofology - Leeds

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Brilliant

Brilliant - Mervin was great, made me feel comfortable and happy.

Mervin was so good he convinced me to buy two sofas.
Cannot stop singing Mervins praises. He was well informed, professional, understanding and has a smile that lights up the room. I am definitely buying my next sofa from Mervin. Thank you Mervin!!!!!
Mervin passed me onto a friendly gentlemen called Ade who completed the sale and explained warranty.

24 gennaio 2026
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Risposta di Sofology - Leeds

Hi there, thank you for your review. Another great review for Mervin, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Beautiful furniture

Beautiful furniture, ample parking, staff member Scott very helpful and polite, plenty choices and staff are happy for you to browse with no pressure sales tactics , keep up the good work just hope my order arrives as arranged

20 gennaio 2026
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Risposta di Sofology - Leeds

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

Martin was great and patient as he …

Martin was great and patient as he showed us lots of different sofas before my son and I chose one .He explained everything to me and all the different options we could have. He made me feel at ease and answered all my questions and my boys got on with him especially as he supported Man Utd 😂

19 gennaio 2026
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Risposta di Sofology - Leeds

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Helpful and informative

Mervin was extremely helpful and friendly when we came in to buy a new sofa. Very happy with our purchase.

21 gennaio 2026
Logo di Sofology - Leeds

Risposta di Sofology - Leeds

Hi there, thank you for your review. Another great review for Mervin, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

We met a lovely young woman who was…

We met a lovely young woman who was very nice and welcoming, she went through everything we asked and answered all our questions. She was so helpful and polite that we went ahead with a sale .

21 gennaio 2026
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Risposta di Sofology - Leeds

Thank you for choosing Sofology!

Valutata 5 stelle su 5

Knowledgeable and friendly service

Great experience in Sofology. I had a lot of questions about the type of filling, different fabric and longevity of sofas, all of which were answered well by Brandon.
Very knowledgeable, friendly and professional service with no pressure to buy. Showroom also immaculate.

8 gennaio 2026
Logo di Sofology - Leeds

Risposta di Sofology - Leeds

Thank you for this great review Becky, we really apprechiate it.

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