Sofology - Leeds Recensioni 3.627

Sadjid was very very helpful and honest. Thank you again

Great selection of sofas and fabrics. Helpful advice, friendly staff. No pressure and quite relaxed. Would recommend.

Great Experience From Staff Member Jess At Birstall Junction 27 Sofology.

After being treated poorly from a different sofa company which I won't name on here Jess has been fantastic.

We finally found a sofa in Sofology which exceeded our expectations as we didn't think we would find one which competes with our faulty sofa from the company which I won't name.

Jess went through everything in high detail ensuring we got the sofa in the correct configuration suitable for our living area.

After around 24 hours of picking a certain colour we realised that it was going to be dark and wanted to switch back to the original colour they have on display.

One quick phone call to Jess and the order was ammended back to the original charcoal colour instead of the anthracite grey.

10/10 service so far. I will leave another review in around 11-12 weeks when the sofa has been delivered.

Great experience in store today, we decided on our sofa & chair with the help of Ade! He made the decision so easy for us & explained all of our options.

Really recommend Ade & wouldn’t hesitate to buy a sofa from here in future. Thank you!

Martin dealt with queries and no sales pressure

Jess was a great customer advisor. Very friend professional as well as great product knowledge

Easy and no pressure sales process that was explained well by the lovely sales guy.

Great service

Ade who I dealt with was really good and explained everything in detail.

The person we dealt with was very helpful and bought just what we wanted

Excellent customer service, very helpful

A very relaxed style for a sofa sales shop. Would highly recommend if you are looking for a new sofa.
Staff are no pressure sales and just leave you to browse unlike some other shops!
Keep up the good work,
Special thanks to Mervin for all his help.

Halima was our guide and provided us with great insight into the differences between various options. We secured a great boxing day deal, saving over £2k on our preferred option. Brilliant service and looking forward to the sofa arriving.

Visited this shop twice, the sales staff their on hand but best thing is they do not bother you , they leave you to look around.
my second visit I did purchase a sofa and sales man was helpful and not pushy at all which I like , iv not received my sofa as yet as I wanted late delivery, I would definitely recommend to other customers to come visit here .

Great support from staff members and a lovely sofa on order. Very happy

Nice step up. Friendly very helpful sales person called saj helped us all the way making the choice.

Helpful staff. Provided information we needed.

After attempting to browse in other retailers, we found the relaxed approach a much more comfortable and welcome experience. Jess was knowledgable and available when needed but gave us the space we needed to discuss our options.
We found something that met all our needs and was configurable. We feel we’ve had a very successful visit, thanks again to Jess for her assistance.