Sofology - Leeds Recensioni 3644

TrustScore 5 su 5

4,9

Junction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

When I first visited the Birstall store I didn’t feel any pressure, just assistance whenever I needed it. Lots of advice given for my style shape of living room. When I eventually decided on my purcha... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My wife and I visited Sofology recently. Haleema helped us, she was brilliant she helped us chose our latest sofa set. Haleema had a vast amount of product knowledge and understood our needs. Sofology... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Saj was the store rep we encounted and we were very pleased with his attention. Would definitely recommend in future.

L'azienda ha risposto

Valutata 5 stelle su 5

Great service from Joe at Sofology at Birstall. No pushy sales pitch just good honest advice from someone who clearly knew what he was talking about. He understood exactly what we were looking for an... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Saj was the store rep we encounted and…

Saj was the store rep we encounted and we were very pleased with his attention. Would definitely recommend in future.

6 giugno 2026
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Risposta di Sofology - Leeds

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valutata 4 stelle su 5

Very good service and the salesperson…

Very good service and the salesperson was extremely patient and helpful.

1 giugno 2026
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Risposta di Sofology - Leeds

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valutata 5 stelle su 5

Sag we spoke to he was so polite and…

Sag we spoke to he was so polite and very helpfull we ordered our sofas and will recamend him to a friend.

31 maggio 2026
Logo di Sofology - Leeds

Risposta di Sofology - Leeds

Hi there, thank you for your review. Another great review for Sag, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

I gave a full review following my…

I gave a full review following my recent experience at sofology. The salesmen we dealt with were Scott and Hugo and they were both excellent. I gave the whole experience a grade 10.

21 maggio 2026
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Risposta di Sofology - Leeds

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 5 stelle su 5

Wasn’t pestered in the shop left to…

Wasn’t pestered in the shop left to look, Mervin the sofa sales assistant was brilliant very knowledgeable and really helped when purchasing the sofa

18 maggio 2026
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Risposta di Sofology - Leeds

Hi there, thank you for your review. Another great review for Mervin, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Super experience every time we visiited

When I first visited the Birstall store I didn’t feel any pressure, just assistance whenever I needed it. Lots of advice given for my style shape of living room. When I eventually decided on my purchase more advice provided with no heavy sell. Can’t wait to see my new sofa! Thank you to everyone in the store, it was a very pleasant experience.

19 maggio 2026
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Risposta di Sofology - Leeds

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 4 stelle su 5

No pushy sales patter and allowed to…

No pushy sales patter and allowed to browse round the showroom in peace but staff always on hand to help when required

12 maggio 2026
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Risposta di Sofology - Leeds

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valutata 5 stelle su 5

Great experience

Great experience.

A mistake was made with our order which was quickly rectified when I phoned the store.

Everything was explained clearly during the ordering process.

10 maggio 2026
Logo di Sofology - Leeds

Risposta di Sofology - Leeds

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Valutata 1 stelle su 5

Terrible service and place

Terrible service and place . Sales people con you into buying. They don’t tell you that every sofa is no cancellation and once you sign your tied into buying it. They send you an email and say you can change the sofa but they charge another 25% on top of the original price plus the sofa you want to change too. So be warned do not buy from this company

5 maggio 2026
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Risposta di Sofology - Leeds

Hi Tara, any changes need to be made within 48 hours of placing the order. Any changes after this time are chargable. If you would like to discuss this further, please email social.media.complaints@sofology.co.uk and we will take a look at your order.

Valutata 1 stelle su 5

Very poor experience

Very poor experience. Salesman told us ( we are pensioners) that corner sofa suite and a separate 2 seater recliner would fit in our new sitting room ( we haven’t moved there yet). We gave him the measurements and he said all would be fine. After 4 days our son told us not only it wouldn’t fit but the recliner systems would clash. Sofology changed the 2 seater to a 1 seater but charged us £500, for the change. After only 4 days.! The sofa hadn’t even been started yet as we’d asked it not to be done until at least 1 July from a 5th May order. Sofology should retrain their staff.

5 maggio 2026
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Risposta di Sofology - Leeds

Hi Mr Baldwin, we are sorry to hear that your Sofology journey has been less than perfect. When an order is placed in store there is a 48 hour period where any changes can be made before the order is sent on to the supplier. After this time, any changes are chargable. If you would like to discuss this further please email social.media.complaints@sofology.co.uk with your order details.

Valutata 5 stelle su 5

Jo was great!

Jo was great!! Very patient and very helpful.

4 maggio 2026
Logo di Sofology - Leeds

Risposta di Sofology - Leeds

Hi there, thank you for your review. Another great review for Jo, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Great experience with Sofology so far

Great experience with Sofology so far. Staff was really friendly, helpful and knowledgeable without being pushy, and the ordering process was smooth and easy. Looking forward to receiving the sofa.

3 maggio 2026
Logo di Sofology - Leeds

Risposta di Sofology - Leeds

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

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