Sofology - Leeds Recensioni 3.618

TrustScore 5 su 5

4,9

Junction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My wife and I visited Sofology recently. Haleema helped us, she was brilliant she helped us chose our latest sofa set. Haleema had a vast amount of product knowledge and understood our needs. Sofology... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Didn't really want to go into sociology as not heard good comments. But it was a very good experience. Saj helped my mum whose was in a wheelchair showed her what she had asked for. Helped her into... Leggi di più

Valutata 5 stelle su 5

Jess delivered excellent customer service and she patiently talked through all my options for the size of my room. She was professional, friendly and knowledgeable. I am so pleased with my purchase... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My 1st visit to Sofology was an excellent experience. I was given help to choose the best sofa etc for myself and I’m looking forward very much to receiving my new sofa and chair. Highly recommend th... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

3618 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

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Valutata 5 stelle su 5

Service from Saj and the products

Didn't really want to go into sociology as not heard good comments. But it was a very good experience.
Saj helped my mum whose was in a wheelchair showed her what she had asked for. Helped her into the chair. Was very knowledgeable regarding the products. Set everything up as we had to go home and remeasure the space. The overall experience was good.
Saj went out of his way to make my mum feel special.

29 aprile 2026
Valutata 5 stelle su 5

Nice experience butt not coming email…

Nice experience butt not coming email my Oder date

28 aprile 2026
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Risposta di Sofology - Leeds

Hi there, thank you for your review. If you need any information or assistance please don't hesitate to reach out to our Customer Care Team, we'll be happy to help!

Valutata 5 stelle su 5

Excellent Service

My wife and I visited Sofology recently. Haleema helped us, she was brilliant she helped us chose our latest sofa set. Haleema had a vast amount of product knowledge and understood our needs. Sofology is first stop for sofas. We previously had ab excellent experience and the sofa quality was 10/10. I would definitely recommend.

24 aprile 2026
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Risposta di Sofology - Leeds

Thank you for sharing your experience Khalid, we are so pleased to hear that Haleema was so helpful during your visit!

Valutata 5 stelle su 5

Our advisor was brilliant

Our advisor was brilliant. Helpful, knowledgeable and made our decision process painless.

25 aprile 2026
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Risposta di Sofology - Leeds

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valutata 5 stelle su 5

Jess delivered excellent customer…

Jess delivered excellent customer service and she patiently talked through all my options for the size of my room. She was professional, friendly and knowledgeable. I am so pleased with my purchase and cannot wait to receive.

Highly recommend

25 aprile 2026
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Risposta di Sofology - Leeds

Hi there, thank you for your review. Another great review for Jess, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

My 1st visit to Sofology was an…

My 1st visit to Sofology was an excellent experience. I was given help to choose the best sofa etc for myself and I’m looking forward very much to receiving my new sofa and chair. Highly recommend the service I received.

24 aprile 2026
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Risposta di Sofology - Leeds

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 5 stelle su 5

Merv at birstall store was fabulous

Merv at birstall store was absolutely brilliant - really patient and went through things with us in detail.
Would definitely recommend purchasing from this store. Customer service was absolutely brilliant

19 aprile 2026
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Risposta di Sofology - Leeds

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Mervin was great

Mervin was great, really laid back, approachable and informative

15 aprile 2026
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Risposta di Sofology - Leeds

Hi there, thank you for your review. Another great review for Mervin, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

No zealous sales people. Just very helpful when needed

Allowed to wander around without being pestered. Helpful advice offered if required. When needed help was efficient and knowledgeable

11 aprile 2026
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Risposta di Sofology - Leeds

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valutata 5 stelle su 5

Wonderful customer service.

The sales person,Scott, took his time to explain the details of the product we were buying. Excellent customer service. A pleasant gentleman.

14 aprile 2026
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Risposta di Sofology - Leeds

Hi there, thank you for your review. Another great review for Scott, we will make sure to pass this on! Have a nice day.

Valutata 3 stelle su 5

Positive sales experience, disappointing delivery times.

The sales experience was very positive. The only negative is having to wait so long for my ex-display sofa to be delivered (6-8 weeks). That seems unreasonable.

10 aprile 2026
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Risposta di Sofology - Leeds

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Valutata 5 stelle su 5

Excellent service

11 aprile 2026
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Risposta di Sofology - Leeds

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Great choice of furniture

Great choice of furniture, sales staff very helpful and not pushy,everything went smooth would recommend to anyone

4 aprile 2026
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Risposta di Sofology - Leeds

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valutata 5 stelle su 5

Positive in store experience with Hugo…

Positive in store experience with Hugo in Sofology at Birstall Retail Park. He was really helpful, friendly and professional, but not pushy!
He took time with me to double check all my measurements were correct and he explained everything relating to the order clearly and in detail. Thank you!

4 aprile 2026
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Risposta di Sofology - Leeds

What an amazing review, thank you so much for taking the time to write this 😊

Valutata 5 stelle su 5

Very good customer service

Very good customer service. Martyn was very helpful. The way in which he gave us advice and showed us the sofas we wanted felt very comfortable.

29 marzo 2026
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Risposta di Sofology - Leeds

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valutata 5 stelle su 5

When we went to look at a sofa we…

When we went to look at a sofa we weren't bombarded with sale reps trying to sell us them, when we had found one we liked we had a good sales man help us order it and gave us some discount on the delivery cost. Overall a very good experience with ordering

28 marzo 2026
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Risposta di Sofology - Leeds

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

Excellent customer service at the Leeds…

Excellent customer service at the Leeds Branch . Scott helped us on multiple visits to get the exact sofa and chairs for our needs. His friendly approach and knowledge was a breath of fresh air. A Credit to the company and the Leeds team .

29 marzo 2026
Non scritta su invito
Logo di Sofology - Leeds

Risposta di Sofology - Leeds

Hi there, thank you for your review. Another great review for Scott, we will make sure to pass this on! Have a nice day.

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