Sofology - Croydon Recensioni 

2881
•
TrustScore 5 su 5

4,8

Unit A, 226 Purley Way, CR0 4XG Croydon, GB

•

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Valutata 5 stelle su 5

Gordon was very good at his job, made sure we were fully aware of everything we needed to know before making the purchase. Very knowledgeable, welcoming and made us feel at ease throughout

L'azienda ha risposto

Valutata 5 stelle su 5

I felt no pressure, just received a lot of help in a pleasant, relaxed way from Abe. I walked in and out of the store four times and each time I go back I was pleasantly received by Abe who patie... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent. Gordon was so helpful, everything was explained thoroughly, friendly. We were in between 2 models of sofas and thanks to Gordon’s patience, he walked us through every single detail of each... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had an excellent experience thanks to Amen. She provided brilliant customer service from start to finish. She was friendly, professional, patient, and went above and beyond to make sure everything... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit A, 226 Purley Way, CR0 4XG, Croydon, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(2881)

16.191 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Wioleta

Wioleta was absolutely amazing and so kind, friendly helpful and knowledgeable about the sofa and all the features.
I am delighted with my purchase.

Thank you so myxg much

28 febbraio 2026
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Risposta di Sofology - Croydon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Very good experience

Very good experience, with helpful staff. Wioleta made our experience easy and helped us make the right decision

27 febbraio 2026
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Risposta di Sofology - Croydon

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valutata 5 stelle su 5

Was made really welcome and the lady…

Was made really welcome and the lady was really helpful x

20 febbraio 2026
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Risposta di Sofology - Croydon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Gordan @croydon store Was a great help

Gordan @croydon store Was a great help, he had great knowledge of the sofa and fabric.

He also told us about the interest free which we took advantage of and placed an order.

Looking forward to receiving our sofa.

Thank you
Mr Broqaj

23 febbraio 2026
Logo di Sofology - Croydon

Risposta di Sofology - Croydon

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Great customer service

Gordon was fantastic at helping us pick our sofas - we were also impressed by his Hindi skills!

21 febbraio 2026
Non scritta su invito
Logo di Sofology - Croydon

Risposta di Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gordon. Have a great day 😊

Valutata 5 stelle su 5

Monica from the Croydon team has been…

Monica from the Croydon team has been so helpful in person, helping me find the best couch for myself. She showed us over 10 couches that I looked up online the day before, given me honest feedback about each of them and did not get annoyed with all my questions! She helped me choose the one I really would love having (The Riviera) and helped me throughout the whole process. I was scared the couch wouldn't fit so I had to go back and measure everything and she was so kind via email as well, helping me and making sure the couch would fit in my apartment by checking the measurements I have given her. Honestly, the whole experience was wonderful because of her and it really helped me not overthink and stress about it as much so thank you!

24 gennaio 2026
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Risposta di Sofology - Croydon

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Monica. Thank you for taking the time to leave a review 😊

Valutata 5 stelle su 5
Logo di Sofology - Croydon

Risposta di Sofology - Croydon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Sofology

On arrival at the store on Purley Way, Umut a member of team greeted us and told us to wander around the store and if we had any questions to come and see him. No pressure. We were able to narrow down our choice to one of two styles, we then returned to the staff member with a list of questions/queries regarding our choice, which he was able to deal with. We then left the store to think and make a decision on the choice of sofa. We returned two days later and completed our purchase.

11 febbraio 2026
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Risposta di Sofology - Croydon

Thank you for choosing Sofology!

Valutata 5 stelle su 5

Umut was very helpful

Umut was very helpful, we came to see the sofa a few weeks before so we could get an idea of sizing before we measured, and he was very helpful with the specific requirements we had.
He followed up post purchase with measurements we required! Thanks again.

8 febbraio 2026
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Risposta di Sofology - Croydon

Hi there, thank you for your review. Another great review for Umut, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Very helpful and knowledgeable

Very helpful and knowledgeable. Helped clarify any confusion I had and helped me with choosing a colour scheme after showing him my decor.

7 febbraio 2026
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Risposta di Sofology - Croydon

Thank you so much for taking the time to share your feedback with us.

Valutata 5 stelle su 5

Great help and advice

Great help and advice

7 febbraio 2026
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Risposta di Sofology - Croydon

Thank you for your 5-star review! We appreciate your feedback and are glad you were satisfied with our service. Let us know if you need anything else.

Valutata 5 stelle su 5

Attendance of staff in the shop (Umut)

Attendance of staff in the shop (Umut). Very helpful and not pushy.

3 febbraio 2026
Logo di Sofology - Croydon

Risposta di Sofology - Croydon

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valutata 5 stelle su 5

Great customer service

Wioleta was so paciente and really guide us trought our purchase, we really appreciate her help in choosing our next sofa.

1 febbraio 2026
Logo di Sofology - Croydon

Risposta di Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

A very friendly member of staff dealt…

A very friendly member of staff dealt with us and it was all easy and straightforward, as long as the sofa lasts well we’ll be back.

4 febbraio 2026
Logo di Sofology - Croydon

Risposta di Sofology - Croydon

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Taking the time

Great service and helpful staff

1 febbraio 2026
Logo di Sofology - Croydon

Risposta di Sofology - Croydon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

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