Sofology - Cheltenham Recensioni 1.678

TrustScore 5 su 5

4,9

Unit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Me and my friend came in looking for a sofa, we didn’t have any particular style in mind we just knew the measurements. Dawn was very attentive to us throughout the entire shop, and made sure to show... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The sales person who helped us today was great. She was attentive but not over baring. She was very knowledgeable regarding the products and very friendly and approachable. I believe her name was Lola... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

1678 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Great customer service from Scott

Great customer service from Scott. Explained everything on offer without being pushy. Fast, efficient and all very easy! Very pleased.

22 gennaio 2026
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Excellent service

The assistant gave us lots of useful help and advice without us feeling pressured to purchase.

22 gennaio 2026
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valutata 4 stelle su 5

Had a great experience at sofology

Had a great experience at sofology, Dawn was very helpful and went through everything in great detail. Looking forward to sitting on our Remy sofa

19 gennaio 2026
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valutata 5 stelle su 5

A Great Experience

Excellent sales consultant, with a very good knowledge of the products. Everything was explained well. Would recommend Sofology Cheltenham.

17 gennaio 2026
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Kris. Have a great day 😊

Valutata 5 stelle su 5

Alex was efficient and helpful

Alex was efficient and helpful

18 gennaio 2026
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hi there, thank you for your review. Another great review for Alex, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Sofas were best I have seen

Sofas were best I have seen, so comfortable and good choice of materials and colours. Staff were very helpful

17 gennaio 2026
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Thank you for taking the time to leave a 5-star review!😊

Valutata 5 stelle su 5

Staff are friendly

Staff are friendly, helpful, and know what they are talking about. Making things easy

16 gennaio 2026
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Great customer service

Great customer service, the deputy manager spent time making sure that I got exactly what I wanted.

12 gennaio 2026
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Gracie x 2 recliners!

We had decided what we wanted to purchase and with helpful advice from Lola and thoughtful consideration regarding our dog she suggested the care kit plus sofashield. We have ordered to Gracie recliners for our living room.

11 gennaio 2026
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you so much for your 5-star review ⭐⭐⭐⭐⭐

Valutata 5 stelle su 5

Great service and product

Perfect recliner chairs with perfect sales experience. Dawn was great explaining all the options and helping us choose the best ones for us . She was very knowledgeable and patient and we are very happy with our choice.

13 gennaio 2026
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Risposta di Sofology - Cheltenham

Thank you for awarding us 5 stars George!

Valutata 5 stelle su 5

Helpful in store

Helpful in store, then an email detailing all my wishes for me to simply pay and order when home

12 gennaio 2026
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 4 stelle su 5

Happy

A very good all round experience. Alex was very helpful and knowledgeable. Thank you.

10 gennaio 2026
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valutata 5 stelle su 5

Scott was extremely helpful

Scott was extremely helpful. Not at all pushy but really personable and helpful. He made the process really relaxing and supportive. Thank you Scott!

11 gennaio 2026
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hi there, thank you for taking the time to leave a 5-star review!😊

Valutata 5 stelle su 5

Excellent sales person really really…

Excellent sales person really really helpful and so efficient , our 2nd purchase of a sofa from sofology The first one we purchased still looks so good after several years and a dog !!this new purchase is for a different room.

6 gennaio 2026
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Thank you for your wonderful review! We’re so pleased to hear your salesperson was helpful and efficient, and that you’ve returned to us for your second sofa. It’s great to know your first one has stood the test of time - even with a dog! 🐾 We hope your new sofa is perfect for its new room 😊

Valutata 4 stelle su 5

New Year..

New Year... New Sofa
We went to a lot of shops during the Christmas to New year break looking for a new sofa.
We found what we were looking for at Sofology in Cheltenham.
It is very easy to say, ALL the staff were extremely cheerful and chatty. The feeling of 'welcome' into the store was instant.
Scott only came over to us when we we asked for assistance, in our humble opinion, the best way for sales teams to act, and he asnwered all our questions with confidence and clarity. Never, at any time did we feel pressured into making our purchase.
Our choice to buy the sofa was made three days after the initial visit and we now await it's arrival.
We would highly recommend shopping at Sofology, especially at Cheltenham, simply because ALL the staff made you feel welcome.

6 gennaio 2026
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Valutata 4 stelle su 5

I was given time to look around and see…

I was given time to look around and see what i really like to buy asked questions which were proffessionally answered

6 gennaio 2026
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valutata 5 stelle su 5

Lola in the Cheltenham branch was so…

Lola in the Cheltenham branch was so helpful and kind and really easy to talk to, she gave us time to look and had excellent knowledge of all furniture we asked her about. She made the whole experience really easy and enjoyable. An EXCELLENT employee!

5 gennaio 2026
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐

Valutata 5 stelle su 5

We spoke to James initially and once we…

We spoke to James initially and once we had decided to purchase Toby assisted us. Both were informative and very helpful, not at all pushy but available if needed.

2 gennaio 2026
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

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