The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable an... Leggi di più
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Me and my friend came in looking for a sofa, we didn’t have any particular style in mind we just knew the measurements. Dawn was very attentive to us throughout the entire shop, and made sure to show... Leggi di più
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The sales person who helped us today was great. She was attentive but not over baring. She was very knowledgeable regarding the products and very friendly and approachable. I believe her name was Lola... Leggi di più
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Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, Regno Unito
4,9
Eccellente
2K recensioni
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Risposta di Sofology - Cheltenham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
First time at Sofology in Cheltenham…
First time at Sofology in Cheltenham and we were not disappointed. We received a warm welcome on entering the store and left to browse at our own pace. The staff were available when needed. We asked a lot of questions to Alexander who was fantastic and helped us a lot with guidance, advice and support with measurements. It was a pleasure to be at this store and we purchased a sofa which we were more than happy with. Thanks for a great experience 😊
17 agosto 2025
Risposta di Sofology - Cheltenham
Thank you so much for taking the time to share your wonderful experience at Sofology Cheltenham! We are thrilled to hear that you received a warm welcome and enjoyed browsing at your own pace.
Thank you once again for choosing Sofology Cheltenham. We look forward to welcoming you back in the future!
Great service and expert advice with…
Great service and expert advice with what I had asked about
13 agosto 2025
Risposta di Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
A great selection of sofa's and…
A great selection of sofa's and excellent staff , Dawn was very helpful , knew what she was talking about, very friendly and not pushy.
She is a credit to your team at Cheltenham.
14 agosto 2025
Risposta di Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great customer care
Great customer care , Toby was professional, friendly and patient, a real asset to your team .
12 agosto 2025
Risposta di Sofology - Cheltenham
Hello, thank you so much for your review. We are so happy to hear this!
James and Scott were so helpful and…
James and Scott were so helpful and knowledgeable about the products. Very easy process and happy with the deal.
7 agosto 2025
Risposta di Sofology - Cheltenham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback
No pressure just let us walk around the…
No pressure just let us walk around the showroom at leisure. Offered to email us with 3 possible choices. Explained clearly what we asked. Eventually returned later in the day and purchased a sofa.
9 agosto 2025
Risposta di Sofology - Cheltenham
Thank you for your feedback and for leaving a 5 star review.
Risposta di Sofology - Cheltenham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
I waited till Friday when it was James…
I waited till Friday when it was James day in as he was very informative & gave me plenty of time to make my mind up.
8 agosto 2025
Risposta di Sofology - Cheltenham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great service from Dawn & James as well…
Great service from Dawn & James as well as Kris. Very friendly, helpful & informative. Not pushy. All knew their products well and were professional all our discussion.
4 agosto 2025
Risposta di Sofology - Cheltenham
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Both Dawn and Lola were extremely…
Both Dawn and Lola were extremely helpful and patient while we decided on our sofa , making sure we had all the information we needed to make our choice - excellent
4 agosto 2025
Risposta di Sofology - Cheltenham
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Excellent choice of designs and…
Excellent choice of designs and fabrics. Ordered 2 sofas today, one 6 weeks delivery, the other 12. Feel that 12 weeks is too long but I assume the 6 weeks one is manufactured in the U.K. Assistant was very helpful and knew the product well.
4 agosto 2025
Risposta di Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Risposta di Sofology - Cheltenham
Hi there, thanks for your 4-star review, we really appreciate the feedback!
Really good knowledge of the products…
Really good knowledge of the products and very friendly
1 agosto 2025
Risposta di Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Risposta di Sofology - Cheltenham
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Great experience
Scott was friendly, offered great advice and allowed us the time to discuss and decide without feeling pressured. He talked through everything and answered all questions. It was a great experience and I feel really pleased to have bought my sofa from them.
2 agosto 2025
Risposta di Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Toby was excellent and really helpful…
Toby was excellent and really helpful and polite.
2 agosto 2025
Risposta di Sofology - Cheltenham
Hi there, thanks for your 5-star review, we really appreciate the feedback.
Risposta di Sofology - Cheltenham
Thank you for your wonderful review!
We had fantastic service from Liam
We had fantastic service from Liam, the deputy manager at the Cheltenham branch today. He was extremely helpful and gave us all the information we needed without being pushy.
29 luglio 2025
Risposta di Sofology - Cheltenham
Hi there, thank you for your review. Another great review for Liam, we will make sure to pass this on! Have a nice day.
Dawn gave an excellent service.
29 luglio 2025
Risposta di Sofology - Cheltenham
Hi there, thank you for your review. Another great review for Dawn, we will make sure to pass this on! Have a nice day.
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