Sofology - Carlisle Recensioni 149

TrustScore 5 su 5

4,8

Charlotte Street, CA2 5BT Carlisle, England, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Sofology displays a wide range of sofas in lots of colours to choose from, styles and comfort. Great knowledge shown by sales assistant Callum

L'azienda ha risposto

Valutata 5 stelle su 5

We popped in today (Monday 29th December) as we are due to replace our sofa. We haven't purchased.. YET, however Harrison was incredibly friendly, informative and very good at what he does. There was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

An excellent experience on 07/08/26. No pressure to buy. We were dealt with by Tian, who was both knowledgeable and friendly. My wife and I were both impressed by his professionalism and his sense of... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Big shoutout to Callum today, he made buying our new sofa an absolute breeze! Zero pressure, super friendly, and the whole process was quick and straightforward from start to finish. Really appreciate... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Charlotte Street, CA2 5BT, Carlisle, England, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

149 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great designs

Harrison was great. Very friendly & helpful. We went to Sofology because of the different designs of footstools.

28 gennaio 2026
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Thank you for sharing your experience Melanie :-)

Valutata 5 stelle su 5

Excellent Customer Service

From purchase to delivery, staff were friendly, courteous and helpful. 10/10!

10 gennaio 2026
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Good customer service

Good customer service

25 gennaio 2026
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a great customer service experience at Sofology. Your kind words and perfect rating of 5 out of 5 truly mean a lot to our team.

Valutata 5 stelle su 5

Dean was amazing

Dean was amazing

23 gennaio 2026
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Hi there, thank you for your review. Another great review for Dean, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Paul’ Excellent Customer Care

Paul - provided an excellent product overview and listened to our needs. We left feeling that we had bought what we wanted rather than being sold something.

23 gennaio 2026
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Hi there, thank you for your review. Another great review for Paul, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

I had a great experience at Sofology…

I had a great experience at Sofology Carlisle thanks to Callum. He was friendly, professional, and very knowledgeable without being pushy. Callum took the time to talk me through the options, answered all my questions clearly, and gave helpful advice, which made the visit relaxed and enjoyable. His customer service was excellent, and he’s a real credit to the Sofology team.

20 gennaio 2026
Non scritta su invito
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

He really is, thank you Lucy :-)

Valutata 5 stelle su 5

Seeking advice

I didn’t end up purchasing a sofa, but I visited the store to browse. The showroom was well laid out and staff were friendly without being pushy, especially the sales person callum, who I found attentive, helpful and afformative. It gave me a good idea of what they offer, I would highly reccomend seeking advice from this specific store

20 gennaio 2026
Non scritta su invito
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Thank you for awarding us 5 stars Ellie!

Valutata 5 stelle su 5

Great sofas and Paul was fantastic.

Paul who helped us with choosing our sofa was lovely. Very Knowledgeable. I would recommend going to see him. Our new sofa looks amazing and seems good quality. Has a lifetime frame guarantee.

19 gennaio 2026
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Paul. Have a great day 😊

Valutata 5 stelle su 5

Dean was great very friendly and…

Dean was great very friendly and knowledgeable

17 gennaio 2026
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Dean was very helpful and informative…

Dean was very helpful and informative when we bought our sofa and armchairs today. He was very well informed about the furniture, delivery etc. When I called in a week ago Paul was very helpful too.

15 gennaio 2026
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Dean. Have a great day 😊

Valutata 5 stelle su 5

Very helpful

Dean and Harrison, the two sales advisors we dealt with, were very helpful and explained everything in great detail.

8 gennaio 2026
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Hi there, thank you for taking the time to leave a 5-star review!😊

Valutata 5 stelle su 5

Would Recommend

Harrison was very helpful in store, good variety of sofas to choose from and also knowledgable on what is offered and which sofas had a firmer cushion

10 gennaio 2026
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Great sales experience from Harrison at…

Great sales experience from Harrison at the Carlisle store. Not pressured and everything clearly explained

10 gennaio 2026
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Harrison. Have a great day 😊

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service, both Dean and Paul made us feel very welcome and were both very knowledgeable in helping us choose our perfect purchase.

9 gennaio 2026
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Very Helpful young man called Callum

Very Helpful young man called Callum, no rush very calming experience no hardsell and a really lovely cup of coffee, i could have easily have fallen asleep on the sofa i chose, just needed a quilt. Well Done SOFOLOGY for employing such good staff.

6 gennaio 2026
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share your experience.

Valutata 5 stelle su 5

Harrison was so so helpful

Harrison was so so helpful. Gave my mum a lot of time and attention and advise to help her make the choice she did. Not pushy and very very helpful. Will definitely be back. Customer service was top class

6 gennaio 2026
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

Big ticket purchase

No sales pressure, Good advice given when requested. Sales person (Paul) was polite and informative. Nice to be left alone to make a decision on what is a big ticket purchase for us and hopefully be in our home for many years.

5 gennaio 2026
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Thank you for awarding us 5 stars Steven

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più