Sofology displays a wide range of sofas in lots of colours to choose from, styles and comfort. Great knowledge shown by sales assistant Callum
L'azienda ha risposto
Sede
Cambia sedeCharlotte Street, CA2 5BT Carlisle, England, GB
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Scopri cosa dicono le persone
We popped in today (Monday 29th December) as we are due to replace our sofa. We haven't purchased.. YET, however Harrison was incredibly friendly, informative and very good at what he does. There was... Leggi di più
L'azienda ha risposto
An excellent experience on 07/08/26. No pressure to buy. We were dealt with by Tian, who was both knowledgeable and friendly. My wife and I were both impressed by his professionalism and his sense of... Leggi di più
L'azienda ha risposto
Big shoutout to Callum today, he made buying our new sofa an absolute breeze! Zero pressure, super friendly, and the whole process was quick and straightforward from start to finish. Really appreciate... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
Charlotte Street, CA2 5BT, Carlisle, England, Regno Unito
4,8
Eccellente
149 recensioni
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Great designs
Harrison was great. Very friendly & helpful. We went to Sofology because of the different designs of footstools.
28 gennaio 2026
Risposta di Sofology - Carlisle
Thank you for sharing your experience Melanie :-)
Excellent Customer Service
From purchase to delivery, staff were friendly, courteous and helpful. 10/10!
10 gennaio 2026
Risposta di Sofology - Carlisle
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Risposta di Sofology - Carlisle
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a great customer service experience at Sofology. Your kind words and perfect rating of 5 out of 5 truly mean a lot to our team.
Risposta di Sofology - Carlisle
Hi there, thank you for your review. Another great review for Dean, we will make sure to pass this on! Have a nice day.
Paul’ Excellent Customer Care
Paul - provided an excellent product overview and listened to our needs. We left feeling that we had bought what we wanted rather than being sold something.
23 gennaio 2026
Risposta di Sofology - Carlisle
Hi there, thank you for your review. Another great review for Paul, we will make sure to pass this on! Have a nice day.
I had a great experience at Sofology…
I had a great experience at Sofology Carlisle thanks to Callum. He was friendly, professional, and very knowledgeable without being pushy. Callum took the time to talk me through the options, answered all my questions clearly, and gave helpful advice, which made the visit relaxed and enjoyable. His customer service was excellent, and he’s a real credit to the Sofology team.
20 gennaio 2026
Non scritta su invito
Risposta di Sofology - Carlisle
He really is, thank you Lucy :-)
Seeking advice
I didn’t end up purchasing a sofa, but I visited the store to browse. The showroom was well laid out and staff were friendly without being pushy, especially the sales person callum, who I found attentive, helpful and afformative. It gave me a good idea of what they offer, I would highly reccomend seeking advice from this specific store
20 gennaio 2026
Non scritta su invito
Risposta di Sofology - Carlisle
Thank you for awarding us 5 stars Ellie!
Attentive customer service & pleasantly…
Attentive customer service & pleasantly impressed with sales team .
20 gennaio 2026
Risposta di Sofology - Carlisle
Thank you for sharing your experience James :-)
Great sofas and Paul was fantastic.
Paul who helped us with choosing our sofa was lovely. Very Knowledgeable. I would recommend going to see him. Our new sofa looks amazing and seems good quality. Has a lifetime frame guarantee.
19 gennaio 2026
Risposta di Sofology - Carlisle
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Paul. Have a great day 😊
Risposta di Sofology - Carlisle
Thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Dean was very helpful and informative…
Dean was very helpful and informative when we bought our sofa and armchairs today. He was very well informed about the furniture, delivery etc. When I called in a week ago Paul was very helpful too.
15 gennaio 2026
Risposta di Sofology - Carlisle
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Dean. Have a great day 😊
Very helpful
Dean and Harrison, the two sales advisors we dealt with, were very helpful and explained everything in great detail.
8 gennaio 2026
Risposta di Sofology - Carlisle
Hi there, thank you for taking the time to leave a 5-star review!😊
Would Recommend
Harrison was very helpful in store, good variety of sofas to choose from and also knowledgable on what is offered and which sofas had a firmer cushion
10 gennaio 2026
Risposta di Sofology - Carlisle
Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.
Great sales experience from Harrison at…
Great sales experience from Harrison at the Carlisle store. Not pressured and everything clearly explained
10 gennaio 2026
Risposta di Sofology - Carlisle
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Harrison. Have a great day 😊
Excellent customer service
Excellent customer service, both Dean and Paul made us feel very welcome and were both very knowledgeable in helping us choose our perfect purchase.
9 gennaio 2026
Risposta di Sofology - Carlisle
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very Helpful young man called Callum
Very Helpful young man called Callum, no rush very calming experience no hardsell and a really lovely cup of coffee, i could have easily have fallen asleep on the sofa i chose, just needed a quilt. Well Done SOFOLOGY for employing such good staff.
6 gennaio 2026
Risposta di Sofology - Carlisle
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience.
Harrison was so so helpful
Harrison was so so helpful. Gave my mum a lot of time and attention and advise to help her make the choice she did. Not pushy and very very helpful. Will definitely be back. Customer service was top class
6 gennaio 2026
Risposta di Sofology - Carlisle
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Big ticket purchase
No sales pressure, Good advice given when requested. Sales person (Paul) was polite and informative. Nice to be left alone to make a decision on what is a big ticket purchase for us and hopefully be in our home for many years.
5 gennaio 2026
Risposta di Sofology - Carlisle
Thank you for awarding us 5 stars Steven
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