Sofology - Carlisle Recensioni 

174
•
TrustScore 4.5 su 5

4,7

Charlotte Street, CA2 5BT Carlisle, England, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

From walking through the door staff we're really helpful & informative Spolit for choice too but decided & bought 2 sofas.

L'azienda ha risposto

Valutata 5 stelle su 5

We popped in today (Monday 29th December) as we are due to replace our sofa. We haven't purchased.. YET, however Harrison was incredibly friendly, informative and very good at what he does. There was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Big shoutout to Callum today, he made buying our new sofa an absolute breeze! Zero pressure, super friendly, and the whole process was quick and straightforward from start to finish. Really appreciate... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Large choice of sofas, which is great. No pressure from the sales assistant, just helpful advice. Offers of help, no following you around. Choice of coverings could be better, maybe more transparen... Leggi di più


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Charlotte Street, CA2 5BT, Carlisle, England, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

174 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(174)

13.841 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great sales experience from Harrison at…

Great sales experience from Harrison at the Carlisle store. Not pressured and everything clearly explained

10 gennaio 2026
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Harrison. Have a great day 😊

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service, both Dean and Paul made us feel very welcome and were both very knowledgeable in helping us choose our perfect purchase.

9 gennaio 2026
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Very Helpful young man called Callum

Very Helpful young man called Callum, no rush very calming experience no hardsell and a really lovely cup of coffee, i could have easily have fallen asleep on the sofa i chose, just needed a quilt. Well Done SOFOLOGY for employing such good staff.

6 gennaio 2026
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Risposta di Sofology - Carlisle

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share your experience.

Valutata 5 stelle su 5

Harrison was so so helpful

Harrison was so so helpful. Gave my mum a lot of time and attention and advise to help her make the choice she did. Not pushy and very very helpful. Will definitely be back. Customer service was top class

6 gennaio 2026
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Risposta di Sofology - Carlisle

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

Big ticket purchase

No sales pressure, Good advice given when requested. Sales person (Paul) was polite and informative. Nice to be left alone to make a decision on what is a big ticket purchase for us and hopefully be in our home for many years.

5 gennaio 2026
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Risposta di Sofology - Carlisle

Thank you for awarding us 5 stars Steven

Valutata 5 stelle su 5

We were greeted as we arrived and had a…

We were greeted as we arrived and had a bit of advice about stock then left to wander and try and many sofas as we wanted. We had a great guy when explained all about the one we choose and then it was easy sorted to purchase our nest set. Great pace to shop 👍 👍

4 gennaio 2026
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Risposta di Sofology - Carlisle

What a fantastic review, thank you so much for taking the time to write this 😊

Valutata 5 stelle su 5

Paul was very helpful and friendly

Paul was very helpful and friendly. The price is great, very happy will be back in the future

4 gennaio 2026
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Risposta di Sofology - Carlisle

Hi there, thank you for your review. Another great review for Paul, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Great service

Callum Griffiths the Sofology Representative was great! So knowledgeable about the products and came up with great ideas to help make the decision of which product to purchase so much easier.

2 gennaio 2026
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Risposta di Sofology - Carlisle

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Harrison was extremely professional

Harrison was extremely professional, friendly and helpful. He was in no way pushy and made the decision to buy the sofa from him extrememly easy. A real credit to the company and a great example of how a sales person should behave

1 gennaio 2026
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Risposta di Sofology - Carlisle

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

From the moment walked into sofology…

From the moment walked into sofology nothing was to much trouble great experience and plenty of options and advise, shout out to Harrison who guided me through choosing my final choices.

30 dicembre 2025
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Risposta di Sofology - Carlisle

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Big shoutout to Callum

Big shoutout to Callum today, he made buying our new sofa an absolute breeze! Zero pressure, super friendly, and the whole process was quick and straightforward from start to finish. Really appreciated the genuine help without any sales push. Thanks again, Callum

30 dicembre 2025
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Risposta di Sofology - Carlisle

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Gave us the information we required…

Gave us the information we required without hounding us around the shop, pleasant shopping experience

30 dicembre 2025
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Risposta di Sofology - Carlisle

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valutata 5 stelle su 5

An excellent shopping experience.

We popped in today (Monday 29th December) as we are due to replace our sofa. We haven't purchased.. YET, however Harrison was incredibly friendly, informative and very good at what he does. There was no hard sell and when we go back later this week we will absolutely buy from him. A very professional yet comfortable experience! Looking forward to ordering our new Hugo!

29 dicembre 2025
Non scritta su invito
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Very easy and pain free experience

Very easy and pain free experience, all of the staff were easy and not pushy in anyway at all. This allowed us to try and browse with freedom. The gentleman that we dealt with (Callum) was very helpful and answered any questions we had about anything and made our experience more of a joy than choir. Very good service and experience.

27 dicembre 2025
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valutata 5 stelle su 5

Excellent service

Excellent service, no pressure situation. Callum was lovely, knowledgeable and extremely helpful!

27 dicembre 2025
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valutata 5 stelle su 5

Tian at Carlisle

Tian at Carlisle had great customer service, did not pressure any sale and had great knowledge of all the products and what the company offers. Was friendly and made our experience of buying a sofa easy and memorable!

21 dicembre 2025
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Nice shop nice staff

Nice shop, great folk, can have a laugh with them

21 dicembre 2025
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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