Sofology - Carlisle Recensioni 

174
•
TrustScore 4.5 su 5

4,7

Charlotte Street, CA2 5BT Carlisle, England, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

From walking through the door staff we're really helpful & informative Spolit for choice too but decided & bought 2 sofas.

L'azienda ha risposto

Valutata 5 stelle su 5

We popped in today (Monday 29th December) as we are due to replace our sofa. We haven't purchased.. YET, however Harrison was incredibly friendly, informative and very good at what he does. There was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Big shoutout to Callum today, he made buying our new sofa an absolute breeze! Zero pressure, super friendly, and the whole process was quick and straightforward from start to finish. Really appreciate... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Large choice of sofas, which is great. No pressure from the sales assistant, just helpful advice. Offers of help, no following you around. Choice of coverings could be better, maybe more transparen... Leggi di più


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Charlotte Street, CA2 5BT, Carlisle, England, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

174 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(174)

16.191 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great choice really helpful staff

From walking through the door staff we're really helpful & informative
Spolit for choice too but decided & bought 2 sofas.

17 settembre 2026
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Risposta di Sofology - Carlisle

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 5 stelle su 5

excellent friendly and knowledgeable…

excellent friendly and knowledgeable service

13 settembre 2026
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Risposta di Sofology - Carlisle

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Friendly approachable staff

Friendly approachable staff.
Just right balance of being on hand and letting you have a browse!

1 settembre 2026
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Risposta di Sofology - Carlisle

Thank you for awarding us 5 stars 😊

Valutata 5 stelle su 5

THE STAFF WERE VERY HELPFUL ALLOWING US…

THE STAFF WERE VERY HELPFUL ALLOWING US TO TAKE SAMPLES HOME TO CHECK COLOUR MATCH AND DID NOT PRESSURIZE US IN OUR DECISION

31 agosto 2026
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Risposta di Sofology - Carlisle

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 5 stelle su 5

Harrison helped us pick our sofa and…

Harrison helped us pick our sofa and explained everything down to the difference in the plushness of the cushions. There was a mistake made on the ordered which Harrison rectified immediately.

31 agosto 2026
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Risposta di Sofology - Carlisle

Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Callum was really helpful in the…

Callum was really helpful in the Carlisle store helped us choose out a sofa and was friendly with good rapport.

Thanks

30 agosto 2026
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Risposta di Sofology - Carlisle

Hi there, thank you for your review. Another great review for Callum, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

An excellent experience

The service and care we received was excellent, with no pressure at all just a clear explanation and space to make our decision. Callum was an absolute joy to deal with ~ friendly and helpful

29 agosto 2026
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Risposta di Sofology - Carlisle

Hi there, thank you for your review. Another great review for Callum, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Very helpful and understanding sales…

Very helpful and understanding sales assistants, went out of their way to assist and advise

22 agosto 2026
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Risposta di Sofology - Carlisle

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Excellent Carlisle Store

The sales rep in the Carlisle store (Harrison) was friendly and professional. Everything was explained about the sofa and the additional services available.

Pleasant experience throughout

21 agosto 2026
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Risposta di Sofology - Carlisle

Thank you for this great review Lauren 😊

Valutata 1 stelle su 5

New sofa damaged and faulty

New sofa damaged and faulty. Scratched newly fitted floor on delivery. Refused to collect sofa and issue a refund when I have repeatedly asked for this .

6 agosto 2026
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Risposta di Sofology - Carlisle

Hi there, thank you for taking the time to leave a review. We're sorry to hear about your experience and would love the chance to make it right. If you'd like to discuss this further, please feel free to email us at social.media.complaints@sofology.co.uk with your review and order details.

Valutata 5 stelle su 5

everyone was very helpful

everyone was very helpful
Paul was very helpful.

8 agosto 2026
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Risposta di Sofology - Carlisle

Hi there, thank you for your review. Another great review for Paul; we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Amazing service and fast delivery

Amazing service and fast delivery

27 luglio 2026
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Risposta di Sofology - Carlisle

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

The staff were very helpful and…

The staff were very helpful and answered all the questions professionally they were also very friendly

15 luglio 2026
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Risposta di Sofology - Carlisle

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 4 stelle su 5

Carlisle store

Very helpful sales assistants in Carlisle Sofology store.
Just looking forward now to the delivery of my new leather three seater sofa.
Thanks again.

14 luglio 2026
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Risposta di Sofology - Carlisle

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valutata 4 stelle su 5

Really well laid out showroom

Really well laid out showroom, easy assess, vast choice and curtius knowledgeable staff. But expensive delivery charges and refusal to remove existing sofa when delivering new and extremely long lead times was very disappointing

20 giugno 2026
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Risposta di Sofology - Carlisle

Hi there, thank you for your feedback. We're so pleased to hear you enjoyed the showroom and found our team helpful. Our delivery charge covers a full delivery and installation service, including unpacking, assembly, and packaging removal. While we don't currently offer old sofa removal, we really appreciate your feedback and will be sure to pass it on.

Valutata 5 stelle su 5

Paul was a great guide throughout the…

Paul was a great guide throughout the store, very informative and helpful. Can highly recommend our experience with the store and hopefully we will be just as pleased with our sofas when they arrive

18 giugno 2026
Logo di Sofology - Carlisle

Risposta di Sofology - Carlisle

Hi there, thank you for your review. Another great review for Paul, we will make sure to pass this on! Have a nice day.

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