S O'Brien Heating Solutions Ltd Recensioni 

157
TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Just had a new boiler and shower fitted by Adam and Steve. It was a fairly major job including removal of tanks and repiping in a confined roof space. They did an excellent job arriving on time and wo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had my boiler and hot water cylinder serviced by S O'Brien Heating Solutions, and I honestly couldn't have been happier with the experience. Josh was absolutely brilliant. He was such a gen... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jack was friendly, professional, informative and respected our home by taking care using feet coverings when moving around our home. A true ambassador for your company. Thank you Mick

Valutata 5 stelle su 5

From contacting them, they kept me informed every step of the way. What time they were coming, if they were going to be late etc. The engineer was polite, helpful and very efficient, he informed me if... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di installazione gas

Informazioni fornite da varie fonti esterne

S.O’Brien Heating Solutions prides itself on being a well reputed local family run company, providing all your central heating and hot water needs. With continued growth and improvement, S. O’Brien Heating Solutions is a company you can trust and rely on. We are a business who offer a range of services from heating repairs, gas safety certificates for landlords to boiler installations and gas appliance servicing. All S. O’Brien Heating Solutions gas engineers are qualified by legal statute and independent industry assessment as gas installers competent in dealing with both natural gas, LPG (liquefied petroleum gas). Our engineers are not only trained and qualified to the required Gas Safe standard but have extensive product training from leading boiler manufactures and controls systems.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

157 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 16% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(157)

65 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent Installation

Cannot fault the service of S O'Brien Heating Solutions Ltd. Monday, came home to a boiler that had stopped working and phoned the company for their help. Tuesday, Jack (heating engineer) came out to review the situation and he provided verbally potentional options. Oliver provided a quote for either repair or a new boiler. I decided to have a new boiler which was fitted on Friday by Adam (heating engineer) who was pleasant, professional, knowledgeable and very helpful with explaining how my new boiler worked and he checked the whole system was working well with my radiators. There was no mess left behind, my kitchen was left clean and tidy with all waste products and packaging removed. Thank you for your professional, proficient service, highly recommended to all.

19 dicembre 2025
Non scritta su invito
Logo di S O'Brien Heating Solutions Ltd

Risposta di S O'Brien Heating Solutions Ltd

Thank you so much for such a detailed and kind review. We’re really glad we could help get everything sorted quickly for you. It’s great to hear how happy you were with the service from Jack, Oliver, and Adam we’ll be sure to pass on your lovely feedback. Thanks again for the recommendation, it really means a lot to us! 😊

Valutata 5 stelle su 5

Excellent from start to finish

Yesterday I had an old conventional boiler removed and replaced with a combi boiler by Adam from S O’Brien Heating Solutions assisted by a colleague.

The whole job was completed in one day to a very high standard. Both engineers were professional, friendly, and clearly knew what they were doing.

Adam had made the previous visit to the property himself to provide the quote for the work. During the initial visit he took the time to explain in detail all of the work and changes that would be carried out.
During the installation Adam explained everything clearly and kept me updated and made sure I was happy with how the new boiler worked before leaving. The work area was left clean and tidy, and I’m extremely happy with the result. I would highly recommend S O’Brien Heating Solutions to anyone needing reliable and professional heating work.
Many thanks for an excellent job, completed to a very high standard, 100% recommend

22 dicembre 2025
Non scritta su invito
Logo di S O'Brien Heating Solutions Ltd

Risposta di S O'Brien Heating Solutions Ltd

Thank you very much for your fantastic review. We’re delighted to hear how happy you are with your new boiler and the work carried out. It’s great to know Adam and the team kept you informed throughout and left everything clean and tidy. We really appreciate the recommendation and your kind words, thanks again! 😊

Valutata 5 stelle su 5

Liam Rocks, not Oasis!

Liam arrived on time and was polite, professional and explained everything that was needed and why. Really efficient and would use again.

19 dicembre 2025
Logo di S O'Brien Heating Solutions Ltd

Risposta di S O'Brien Heating Solutions Ltd

Thanks so much for the lovely feedback 😊 We’re glad Liam provided a clear explanation and efficient service. We really appreciate your support and look forward to helping you again in the future

Valutata 5 stelle su 5

Liam came out to look at a fault on my…

Liam came out to look at a fault on my boiler and made a swift diagnosis. He is worth his weight in gold. Very knowledgeable and honest and knows his stuff. Can't fault the service or recommend enough, very trustworthy and highly reliable.

19 dicembre 2025
Non scritta su invito
Logo di S O'Brien Heating Solutions Ltd

Risposta di S O'Brien Heating Solutions Ltd

Thanks for the amazing review, Liam will be chuffed to hear this. We’re glad he was able to quickly diagnose the issue and provide a service you could trust. Thanks again for the recommendation, it genuinely means a lot to us 😊

Valutata 5 stelle su 5

Excellent service

Needed a boiler service done quickly and they did it within 2 days.
Excellent service

19 dicembre 2025
Logo di S O'Brien Heating Solutions Ltd

Risposta di S O'Brien Heating Solutions Ltd

Thanks so much for the great review 😊 We’re really glad we could get your boiler service sorted quickly and that you were happy with the service. If you ever need anything in the future, just give us a shout!

Valutata 5 stelle su 5

Highly recommended!

Was recommended this company by a friend and can honestly say from start to finish they have been top draw! … the quote I had was a few hundred pounds more than than the lowest quote I had ( I had 3 off different companies) they kept in contact with me about start dates and what they needed etc… when doing the install they fully protected my carpets and the engineers where polite and respectful to my home. The work was completed in great time and the workmanship was very impressive. Would totally recommend this company to anyone wanting a boiler rip out and replace and on a side note…. I had an issue after the install (about 2 weeks after) I was struggling to use the controls on the handheld panel and they even came round to give me a tutorial 👍 I’m crap at technology! Thanks again guys

1 dicembre 2025
Non scritta su invito
Logo di S O'Brien Heating Solutions Ltd

Risposta di S O'Brien Heating Solutions Ltd

Thank you so much for taking the time to leave such a detailed review, it really means a lot to us. We’re delighted to hear you were happy with the whole process, from communication and installation through to the aftercare.

Our engineers always aim to treat every home with respect, so it’s great to know that came across. We’re also glad we could pop back and help with the controls, you’re definitely not alone there!

Thanks again for the recommendation and for choosing us. If you ever need anything in the future, just give us a shout 😊

Valutata 5 stelle su 5

Very Conscientious Service Engineer

The engineer who carried out my service was very thorough, explained everything well and answered my queries, very conscientious, wore protective shoe coverings and worked efficiently to carry out the service with as little disruption to me as possible. Gave me a call on the morning of the appointment to confirm it was still convenient and advised time for arrival, which they met.

14 novembre 2025
Logo di S O'Brien Heating Solutions Ltd

Risposta di S O'Brien Heating Solutions Ltd

Thanks so much for taking the time to leave such a great review, We’re really pleased to hear that the engineer was thorough, helpful, and made the visit as smooth as possible. It’s great to know the call ahead and on time arrival were appreciated too. We’ll be sure to pass your kind feedback on to the engineer. Thanks again for choosing us 😊

Valutata 5 stelle su 5

Ideal Boiler Max Heat Installation…

Engineer Adam arrived on time and conducted all work professionally. Commuincation was excellent throughout the whole process. Necessary precautions were taken to ensure no damage to worktops. carpeting was also protected. All in all an excellent job carried out, 100% Customer Satisfaction !!

17 dicembre 2025
Non scritta su invito
Logo di S O'Brien Heating Solutions Ltd

Risposta di S O'Brien Heating Solutions Ltd

Thanks so much for your kind review! We’re really pleased to hear Adam arrived on time and kept you well informed throughout the installation. It’s great to know the care taken to protect your home didn’t go unnoticed. We’ll be sure to pass your feedback on to Adam 😊

Valutata 2 stelle su 5
Logo di S O'Brien Heating Solutions Ltd

Risposta di S O'Brien Heating Solutions Ltd

Thank you for your feedback. We understand that price increases can be frustrating. We are fully transparent with our pricing, which is clearly confirmed at the time of booking. Our current pricing sits within the industry average of £80–£120 and reflects the standard of service we provide. You chose to proceed with the booking at the updated service price, which had remained unchanged for several years prior to this increase. We appreciate you taking the time to share your feedback.

Valutata 5 stelle su 5

Boiler service and hot water valve replacement

I booked a boiler service and also had a hot water issue, quickly identified by their operative. Jack arrived promptly for both visits, was very thorough, efficient and definitely knew his stuff. He even offered to set the heating schedule if needed and was concerned about a mark left on the carpet by a stepladder I gave him (only dust!). The office were very good too, giving clear upfront pricing and clear information, so a great experience overall and would use this company again.

5 dicembre 2025
Logo di S O'Brien Heating Solutions Ltd

Risposta di S O'Brien Heating Solutions Ltd

Thank you so much for your lovely review, We really appreciate you taking the time to share your experience and are glad you were happy with the service. We look forward to helping you again in the future 😊

Valutata 5 stelle su 5

Excellent communication from start to…

Excellent communication from start to finish. Had a number of problems resolved and always have done a brilliant job. Thanks

22 ottobre 2025
Logo di S O'Brien Heating Solutions Ltd

Risposta di S O'Brien Heating Solutions Ltd

Thank you so much for your kind words, We really appreciate you taking the time to leave a review and are glad we could help resolve everything for you. Your support means a lot to us! 😊

Valutata 5 stelle su 5

Used S O'brien Heating solutions for power flushing

Used S O'brien Heating solutions for power flushing radiators that were not heating correctly. Top marks for their engineer, Adam, who was so polite and informative.
He explained the procedure from start to finish, was extremely tidy and left us very satisfied that the work was carried out to a high standard.

16 dicembre 2025
Non scritta su invito
Logo di S O'Brien Heating Solutions Ltd

Risposta di S O'Brien Heating Solutions Ltd

Thank you so much for your kind review, we really appreciate it! We’re glad you were happy with the work, and we’ll be sure to pass your lovely feedback on to Adam 😊

Valutata 5 stelle su 5

Amazing work

From the start communication was excellent, I was listened to on what my needs were & they were all met. The workforce that came to my house were considerate & respectful, showing excellent knowledge and also tidied up after themselves to a very good standard, which is very rare.
I would highly recommend S O'Brien Heating Solutions.

28 ottobre 2025
Non scritta su invito
Logo di S O'Brien Heating Solutions Ltd

Risposta di S O'Brien Heating Solutions Ltd

Thanks so much for the great review. We really appreciate it and are glad you were happy with everything 😊

Valutata 5 stelle su 5

Outstanding service from from start to finish

Our boiler broke down not so long ago which left my family in a huge mess as we had no hot water or heating, after explaining our situation to one of the company directors, we had a new boiler supplied and fitted with only a few days, the engineer that arrived to complete the install was really professional and polite, he had completed the work and tested the system within the suggested timeframe, at a very competitive price . I cannot praise this company enough, working in the construction industry myself for over 2 decades I have witnessed many poor companies and seen endless sub standard work, so I can safely recommend this plumbing and heating company absolutely everybody

20 novembre 2025
Non scritta su invito
Logo di S O'Brien Heating Solutions Ltd

Risposta di S O'Brien Heating Solutions Ltd

Thanks for the great review, we’re really glad we could get everything sorted quickly. It’s great to hear you were happy with the engineer and the work. If you ever need us again, just give us a shout.

Valutata 5 stelle su 5

We needed our boiler servicing ready…

We needed our boiler servicing ready for the sale of our house, great communication and loved the emailed PDF work reports! made life easy for the conveyancing solicitor, highly recommended

1 dicembre 2025
Logo di S O'Brien Heating Solutions Ltd

Risposta di S O'Brien Heating Solutions Ltd

Thank you so much for your lovely review. We’re really glad to hear that everything went smoothly and that our communication and PDF job report helped make the house sale a little less stressful. It was a pleasure to help, and we truly appreciate your recommendation. Wishing you all the best in your new home

Valutata 5 stelle su 5

Excellent service

Excellent service. Date as agreed, Engineer arrived at the time stated. Job completed quickly and efficiently. Engineer polite and completed a clean and tidy job. Would certainly recommend

19 luglio 2025
Logo di S O'Brien Heating Solutions Ltd

Risposta di S O'Brien Heating Solutions Ltd

Thank you very much for taking the time to leave such a positive review. We’re delighted to hear you were happy with the new boiler installation and the service provided. It’s great to know our engineer arrived as scheduled, completed the work efficiently, and left everything clean and tidy. Your recommendation is greatly appreciated, and if you need anything in the future, please don’t hesitate to get in touch.

Valutata 5 stelle su 5

Fantastic service from Adam when…

Fantastic service from Adam when replacing my kitchen tap. He was punctual polite and clean and tidy would use again thank you

28 novembre 2025
Logo di S O'Brien Heating Solutions Ltd

Risposta di S O'Brien Heating Solutions Ltd

Thank you for your review. We’re glad you were happy with Adam’s service and appreciate your support. We look forward to working with you again.

Valutata 5 stelle su 5

Excellent service from a knowledgeable…

Excellent service from a knowledgeable and friendly engineer (Jack). Swift and thorough with no mess. Very highly recommended. Thanks

15 dicembre 2025
Non scritta su invito
Logo di S O'Brien Heating Solutions Ltd

Risposta di S O'Brien Heating Solutions Ltd

Thanks so much for the great review. We’re really pleased to hear you were happy with the service and that Jack looked after you so well. We’ll make sure he sees your kind words. Thanks again for the recommendation, it really means a lot 😀

Valutata 5 stelle su 5

Excellent Service

We had a slow leak in our kitchen that we could not diagnose. I called S O'Brien and they sent an engineer out the next day. He managed to track the leak, which was coming from upstairs. Having found it he had to pull up the upstairs carpet, cut through floorboards, repair a broken pipe and then install new parts.

He clearly talked me through everything that was wrong and what needed to be done to fix the problem and how it had occurred in the first place.

He did a fantastic job of putting everything back as it was including the floorboards and refitting the carpet like none of it had happened.

He then tested the fix which was perfect - this was two weeks ago and we have had no trouble since.

The engineer was polite and obviously highly skilled, he did all of this in about an hour without any disruption to us.

Would absolutely recommend and will definitely use them again.

25 novembre 2025
Non scritta su invito
Logo di S O'Brien Heating Solutions Ltd

Risposta di S O'Brien Heating Solutions Ltd

Thank you so much for leaving such a thoughtful review. We’re really happy to hear our engineer was able to locate the leak quickly and get everything repaired with as little disruption as possible. It’s great to know you felt informed throughout the process and that everything was left looking just as it did before.

We’re delighted the repair has been holding perfectly that’s exactly what we strive for.
Your recommendation truly means a lot to us, and we’re grateful you chose S O'Brien.

If you ever need us again, we’re always here to help. Thanks again for your kind words! 🌟

Valutata 5 stelle su 5

Fantastic service from start to finish

Fantastic service from start to finish. Our boiler broke and needed replacing and Adrian from S O'Brien came out the same day to quote for a new one. He talked through all the options and gave good advice. The next day Adam was here on time to fit the new one. He was really polite and didn't grumble at all when we asked him to make some changes. Highly recommended for a reliable, quick and honest service

11 dicembre 2025
Non scritta su invito
Logo di S O'Brien Heating Solutions Ltd

Risposta di S O'Brien Heating Solutions Ltd

Thank you so much for your lovely review! We’re really glad we could help get your boiler sorted quickly. Adrian will be delighted to hear his advice was helpful, and Adam will be pleased to know you appreciated his work and flexibility on the day.

We truly value your recommendation and are always here if you need anything in the future.
Thanks again for choosing us! 🙌

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più