S O'Brien Heating Solutions Ltd Recensioni 

157
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Just had a new boiler and shower fitted by Adam and Steve. It was a fairly major job including removal of tanks and repiping in a confined roof space. They did an excellent job arriving on time and wo... Leggi di più

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Valutata 5 stelle su 5

I had my boiler and hot water cylinder serviced by S O'Brien Heating Solutions, and I honestly couldn't have been happier with the experience. Josh was absolutely brilliant. He was such a gen... Leggi di più

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Valutata 5 stelle su 5

Jack was friendly, professional, informative and respected our home by taking care using feet coverings when moving around our home. A true ambassador for your company. Thank you Mick

Valutata 5 stelle su 5

From contacting them, they kept me informed every step of the way. What time they were coming, if they were going to be late etc. The engineer was polite, helpful and very efficient, he informed me if... Leggi di più

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Dettagli dell'azienda

  1. Servizio di installazione gas

Informazioni fornite da varie fonti esterne

S.O’Brien Heating Solutions prides itself on being a well reputed local family run company, providing all your central heating and hot water needs. With continued growth and improvement, S. O’Brien Heating Solutions is a company you can trust and rely on. We are a business who offer a range of services from heating repairs, gas safety certificates for landlords to boiler installations and gas appliance servicing. All S. O’Brien Heating Solutions gas engineers are qualified by legal statute and independent industry assessment as gas installers competent in dealing with both natural gas, LPG (liquefied petroleum gas). Our engineers are not only trained and qualified to the required Gas Safe standard but have extensive product training from leading boiler manufactures and controls systems.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

157 recensioni

5 stelle
4 stelle
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4,7

Tutte le recensioni

(157)

65 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Could not recommend them more!

Could not recommend them more!
I called as a last resort for a boiler emergency after trying everyone and they made sure to fit me in that day. From first phone call to leaving after job done they were very polite and willing to help. Liam came out same day on a Friday to diagnose the leak in the boiler but it couldn’t be fixed that day, in his extreme kindness going above and beyond he offered to come back the next day even though it was his day off to make the repair as no one else was available. Liam really is a credit to the company he was excellent through out and I don’t think I could have had a better experience.

6 marzo 2026
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Risposta di S O'Brien Heating Solutions Ltd

Thank you so much for your kind review, it really means a lot to us.

We’re glad we could help when you needed it most, and it’s great to hear that Liam went above and beyond to get everything sorted for you. We’ll be sure to pass on your kind words to him.

Thanks again for taking the time to share your experience 🙂

Valutata 5 stelle su 5

Couldn't be happier 5* service

Adam arrived on time and was so organised and professional and prepared the whole house to protect from any leakage. All our radiators needed valves which was a massive job that Adam completed professionally and was polite and was easy going and made me feel at ease. Adam stayed until he was sure that all radiators valves were working properly and also gave me the instructions and advice to optimise my boiler and rads. Thank you so much, a very happy customer because of your 5* service

5 marzo 2026
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Risposta di S O'Brien Heating Solutions Ltd

Thank you so much for your fantastic review. We’re really pleased to hear you were happy with the service and that Adam made the process smooth and stress free. Customer satisfaction is always our priority, so it’s great to know everything is working perfectly. If you ever need any help in the future, we’ll be more than happy to assist. Thanks again for your kind words! ⭐

Valutata 5 stelle su 5

We were well pleased with this…

We were well pleased with this company's service. We had booked a replacement boiler with British Gas and S.O'Brien were contracted to do the work which says how trustworthy British Gas are to use them. They were very professional and introduced themselves, Adam, Jack & Steve. They kept everything tidy and clean and explained the process of what they were doing by showing you each stage. We had opted to have Hive and I was shown how to use it and helped with set up on my phone as well as on the separate device. They filled any holes left by previous boiler which they didn't have to. Made the external pipe tidy so didn't spoil the look outside. They came on time and worked hard throughout the day and finished just after 4pm. They showed us how to do the temperature of water and how to top up the water if pressure drops. They left us with the boiler book so we could refer to it and cleared away all their mess. Great bunch of lads and can well recommended.

2 marzo 2026
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Risposta di S O'Brien Heating Solutions Ltd

Thank you so much for your lovely review. We’re really pleased to hear you were happy with the service and that Adam, Jack, and Steve looked after you so well on the day. We always aim to keep everything tidy, explain the process clearly, and make sure customers feel confident using their new system, so it’s great to know that came across.

Your kind words and recommendation mean a lot to the whole team 🙂

Valutata 5 stelle su 5

Adam turned up on time..rang me in…

Adam turned up on time..rang me in advance and fitted 3 new radiators. He did not take any breaks, was clean & tidy in his work..friendly & helpful. A job well done..will recommend to our friends & family. Thank you also to O’Brien’s office staff for getting us booked in. We’ve had a care plan with them for a while now and are much happier with their service as opposed to the last company we were using! Great job

16 febbraio 2026
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Risposta di S O'Brien Heating Solutions Ltd

Thank you so much for your fantastic review 😊

We’re really pleased to hear you were happy with the radiator installation and that Adam looked after you so well. We’ll be sure to pass your kind comments on to him and the office team too.

It’s great to know you’re happy with your care plan and the service you’re receiving, that means a lot to us. Thanks again for your recommendation and support

Valutata 5 stelle su 5

Great service from this company

Great service from this company. We were dealt with in a
Courteous and professional way at all times. Adam dealt with our boiler installation excellently and although we had problems with the tank in the loft he quickly resolved this. He even rang up the next day to check everything was okay and left his own number so we could get back to him.

3 febbraio 2026
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Risposta di S O'Brien Heating Solutions Ltd

Thank you for your wonderful review

We’re so pleased to hear you were happy with the service and that Adam took great care of your boiler installation. It’s good to know the issue with the loft tank was resolved quickly and that the follow up call was appreciated.

We’ll be sure to pass your kind comments on to Adam and the team. Thanks again for choosing us. 😊

Valutata 5 stelle su 5

Brilliant Installation Service from…

Brilliant Installation Service from Steve
I just wanted to leave a review for Steve, the engineer who fitted my boiler, as he did a fantastic job.
He arrived exactly on time, which I really appreciated, and kept me fully informed throughout the entire installation. He explained what he was doing at each stage and made sure I understood everything before he left.
On top of that, he was genuinely friendly and professional, making what could have been a stressful day feel easy and well organised. The installation was carried out efficiently and to a very high standard.
A great experience all round, thank you, Steve!

10 febbraio 2026
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Risposta di S O'Brien Heating Solutions Ltd

Thank you so much for your brilliant review 😊

We’re delighted to hear you had such a positive experience with Steve. Punctuality, clear communication and high standards are exactly what we aim for, so it’s fantastic to know he delivered on all of that and made the day stress-free for you.

We’ll be sure to pass your kind words on to him, they’ll mean a lot. Thanks again for choosing us

Valutata 5 stelle su 5

Daughters install

I recently arranged a boiler installation for my daughter, and I honestly couldn’t be more impressed with how easy the whole process was.
From the very first enquiry, everything was straightforward, well organised, and completely stress free. What really made the experience stand out, though, was Anna. She was absolutely fantastic throughout the entire booking process, friendly, professional, and incredibly helpful. She explained everything clearly, kept us updated at every stage, and made sure all the arrangements were handled smoothly.
It’s not often you come across customer service this good. Anna genuinely went above and beyond to make sure everything was sorted quickly and efficiently, which gave me real peace of mind.
I wouldn’t hesitate to recommend this company to anyone looking for a boiler installation. Excellent service all round

3 febbraio 2026
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Risposta di S O'Brien Heating Solutions Ltd

Thank you so much for your wonderful review

We’re absolutely delighted to hear that arranging the installation for your daughter was such a smooth and stress-free experience. That’s exactly what we aim for.

Anna will be thrilled to read your kind words, we’re very lucky to have her on the team, and it’s fantastic to know she made such a positive difference throughout the process.

Thank you for your recommendation and for trusting us with your daughter’s installation. It really means a lot 😊

Valutata 5 stelle su 5

Replacement combi boiler. Taking out old worm out combi boiler and installing a brand new combi boiler.

It was a long job and adam kept on at it professionally until it was installed and them checked it worked plus checked it produced hit water into the kitchen taps the bathroom bath and shower and the gas heated wall radiator fixtures. He explained clearly to me how to adjust boiler temperatures to suit my needs. Sadly a week later forgot some of what he said as I'm now over 63 years old and need a bit if a helping hand , re advice, on how to engage the hot water from the boiler controls. It all worked perfectly when Adam installed the new boiler, it still does, but I can't easily remember what Adam told me to do to re set the hot water part of the boiler controls for hot water . This happens as far as I can work out because I use a pay as you go top up gas card buying gas at a shop often after my gas credit has run out and I still vant remember what adam told me on how to re engage the hot water on the boiler controls after I have put fresh gas top up into my gas meter. Can you help.me on this please. It's just the gas boiler supplied hot water I am having difficulties with and not the gas central heating . I do not fully understand the 2 control dials on the new boiler. It is a different and newer and more modern model and control style from my last boiler.

9 febbraio 2026
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Risposta di S O'Brien Heating Solutions Ltd

Thank you so much for your lovely and detailed review we really appreciate it 😊

We’re delighted to hear Adam looked after you and made sure everything was installed and working properly. We completely understand that new boiler controls can take a bit of getting used to, especially after changing from an older model.

Please don’t worry we’re more than happy to help.

Thanks again for your kind words and for choosing us

Valutata 5 stelle su 5

Full day job, First Class Work

Full day job. Removing imersion tank and replacing with inline water heater.

The plumber on my installation was Adam H, with help from a contracted electrician (Zak?), Both were friendly, professional and highly skilled.

The work required removal of the old immersion tank, clean up of the electrics in the cupboard, new piping to the water heater and electrical connection for same.

All work was done safely and neatly with the piping a thing of beauty. Tidy-up also very good.

Delighted with the work and the attitude and approach of the professionals who did such a good job.

Would not go elsewhere if I have plumbing requirements in the future,

2 febbraio 2026
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Risposta di S O'Brien Heating Solutions Ltd

Thank you for your kind review and for taking the time to share your experience.

We’re really pleased to hear you were happy with the installation and with the professionalism and workmanship shown by Adam and Zak. We’ll be sure to pass on your positive feedback to the team.

Thanks again for choosing us, we look forward to helping with any future plumbing needs.

Valutata 1 stelle su 5

This is horrid

This is horrid. Oliver, Technical Manager from S O Brien heating solutions called very quickly after this was posted...saying if I deleted this review he or Directors would consider a refund!!! Please read next review as even more sinister

10 gennaio 2026
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Valutata 5 stelle su 5

Fanatastic service

Fanatastic service. Our boiler was leaking badly before Christmas. Adam came out and gave us a quote. Steve came 2 days before christmas and replaced the boiler whilst Adam fitted 2 new radiators and valves for us over 2 days. They were very respectful and polite and would highly recommend them to anyone who needed work doing. From the initial contact with the office to completion of work everything was brilliant! Thank you to you all for everything.

23 dicembre 2025
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Risposta di S O'Brien Heating Solutions Ltd

Thank you so much for taking the time to leave such a lovely review.

We’re really pleased we could help get everything sorted for you before Christmas. Adam and Steve will be delighted to hear your kind words, and we’re glad you found them respectful and polite throughout the work.

It’s also great to know that your experience was positive from the first contact with the office right through to completion – that’s exactly what we aim for.

Thank you again for your recommendation and trust in us. If you ever need anything in the future, please don’t hesitate to get in touch.

Valutata 5 stelle su 5

Got our boiler installed by Adam

Got our boiler installed by Adam, he did a good job and left everything tidy. Friendly service, would recommend.

13 gennaio 2026
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Risposta di S O'Brien Heating Solutions Ltd

Thank you for your review

We’re glad to hear you’re happy with your new boiler installation and that Adam took good care to leave everything tidy. It’s great to know you found the service friendly, and we really appreciate your recommendation.

If you need anything in the future, please feel free to get in touch, we’re always happy to help

Valutata 5 stelle su 5

Highly recommended

I would highly recommend O’Brien’s, they’re a really good company to deal with. From the initial contact calling the office, the ladies are always extremely friendly, helpful and efficient. We’ve been using them for a few years and the engineers have all been good. Recent work done was carried out by Adam - he’s such a nice lad. Friendly, respects your property, talks though what he’s doing and does a great job. Thank you!

7 gennaio 2026
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Risposta di S O'Brien Heating Solutions Ltd

Thank you so much for your kind review and continued support over the years. We’re really pleased to hear how positive your experience has been, from our office team through to the engineers.
Adam will be delighted with your lovely feedback he does take pride in his work and customer care. Thank you again for the recommendation, it means a lot to us. 😊

Valutata 5 stelle su 5

Fantastic service

Fantastic service. Adam came to fit the new boiler and gas pipe, we was only without water and heating for about 6 hours. Came back at 8:30am to finish off. Everything is spot on. We highly recommend and could not have asked for a more professional job done. We can not thank Adam enough for the service he provided, he is a credit to his profession.

8 gennaio 2026
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Risposta di S O'Brien Heating Solutions Ltd

Thank you for your lovely review. We’re so pleased to hear you’re happy with the service and that everything went smoothly. Adam will be delighted to read your kind words. Thank you for the recommendation, and please don’t hesitate to get in touch if we can help in the future.

Valutata 5 stelle su 5

Adam fitted our new boiler over two…

Adam fitted our new boiler over two days , he was very professional by coving all carpets and cleaning up after himself, he was very polite, he never stopped working from arriving to leaving . Adam is a true asset to the company a friendly young man . I would highly recommend recommend him and the company for the quick response and the best work carried out

2 gennaio 2026
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Risposta di S O'Brien Heating Solutions Ltd

Thank you so much for your wonderful review. We’re really pleased to hear how happy you were with Adam’s work and professionalism he takes great pride in what he does and is a real asset to our team. We truly appreciate your recommendation and are glad we could deliver a quick response and high quality service 🙂

Valutata 5 stelle su 5

Adam fitted our new Worcester boiler…

Adam fitted our new Worcester boiler over 2 days , and three radiators with rads and hive fitted. Covered relevant carpets before starting.Really friendly and got on with his job professionally, tidy up afterwards . Really pleased with the neat piping . Also a big thanks to Ollie and everyone in the office for booking us in over the Christmas period. Fantastic service all round!

29 dicembre 2025
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Risposta di S O'Brien Heating Solutions Ltd

Thank you so much for the lovely review! 😊 We’re really glad you’re pleased with the boiler and radiators. Adam will be delighted to hear your kind words. A big thank you as well for mentioning Oliver and the office team, We really appreciate you choosing us.

Valutata 5 stelle su 5

Very polite young man

Very polite young man, carried out the work efficiently. Left no mess behind him. You would hardly know he was there. What more could you ask for?

15 dicembre 2025
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Risposta di S O'Brien Heating Solutions Ltd

Thank you for the great review. We’re really pleased to hear you were happy with the service and how tidy everything was. Much appreciated, and we’d be happy to help again anytime! 😊

Valutata 5 stelle su 5

Excellent Service…

Our boiler failed and was beyond repair. A replacement needed to be fitted quickly. S O' Brien Heating Solutions managed to supply, fit and commission a new boiler within 2 days.
The fitting and commissioning was excellently carried out and Adam was very professional and pleasant.

3 dicembre 2025
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Risposta di S O'Brien Heating Solutions Ltd

Thank you for your kind review. We’re pleased we could get your new boiler supplied and installed so quickly, and it’s great to hear you were happy with the work. We’ll be sure to pass your comments on to Adam. If you need anything in the future, please let us know. 😊

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