Smokingcats Recensioni 

144
•
TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

A friend of mine purchased a bong from SmokingCats (the adorable pink one covered with flowers) and the moment i laid eyes on it, i fell in love but i thought it would be way too expensive for me. whe... Leggi di più

Valutata 2 stelle su 5

my second time ordering the same item as I ended up busting the glass on the first 5 in bubbler while inserting the top glass tube . Unfortunately just received my second one and the black grommet... Leggi di più

Valutata 5 stelle su 5

I chose to have my first piece shipped priority USPS, And even though it was packaged very well and had fragile stickers all over the box, it was delivered broken. However, after sending pictures and... Leggi di più

Valutata 5 stelle su 5

This place is always top notch. I’ve been ordering from them for several years and if haven’t had an issue with their pricing, quality or selection. I’ll keep using Smoking Cats till I take my last pu... Leggi di più

Dettagli dell'azienda

  1. Erboristeria

Scritti dall'azienda

Unique Designs Bongs Dabs Vaporizer Glass Hand Pipes Hookah Accessories , Fast & Discreet Delivery.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

144 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(144)

12 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

easy and reliable

This was my first time purchasing from this company. I live in Hawaii so just about everything is mail order. I Shopped, ordered, paid, and not even 2 weeks later received my order. It was safely packaged and was in perfect condition. They have a great selection..will definitely tell my friends and will shop here again

20 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

⭐⭐⭐⭐⭐ Outstanding Purchase Experience!



Absolutely thrilled with my purchase! The product arrived quickly, exactly as described, and exceeded my expectations in quality and performance. The seller was responsive and professional throughout the process. Shopping online can be hit or miss, but this experience was seamless and trustworthy. I’m genuinely impressed and will definitely buy from here again. Highly recommend to anyone looking for great value and excellent service!

8 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Ordered from here several times and…

Ordered from here several times and never had an account and once i recieved the wrong size product and they immediately replaced it wwithout expecting me to pay to send the wrong item back i know have an account and have placed an order i think there AWESOME and have GREAT customer service so i think a bad review is a customer who didnt handle there business/ better yet didnt go thru all the correct channels . KEEP up the great work guys
your friend,
christy M.S.

27 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

RavenBlanco

Dude, this site is freaking awesome, not only is it easy to understand and check things out , but dude check this out... prices are legit they don't jump around like other sites n apps. I'd gladly pay a little extra knowing what I'm getting than less and having no clue, lol oh n it's for reals if u text em it's like a real freaking dude on there that respond yeah only working hours tho can u blame em , Hella no least they touched base back both with text n with email. I am pleasantly surprised , I may even jus start getting all my "essentials " locally thru here than local store where all supplies are kept stacked in a jar n gets hairline fracture s....n quality .... jus that, QUALITY

28 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

I recently purchased a Chiilum Pipe

I recently purchased a Chiilum Pipe, and I have to say, it works perfect! Everything has functioned just as described, which is always a plus. The best part was how it was shipped—very discreetly, which I really appreciated. It made the whole experience feel comfortable and worry-free. Overall, I’m really happy with my purchase and would recommend it to others looking for something similar!

26 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Phenomenal experience that can’t be beat! 👍🏼

My go to place for what I need, never had a faulty experience. When buying Oil burners online I always aim for websites that originate close to where I live. Residing in AZ, USA ultimately choosing SmokingCats in which resides in Texas makes the selection of “free shipping” a total breeze! Never takes longer than a couple of days to arrive. I sincerely appreciate the customer support system SmokingCat offers. That being said.. to directly send a text message regarding any possible issues or damages to products purchased whilst they has been wrongfully handled by shippers during transit is nothing short of ADMIRABLE. I was taken a back by the level of care they showed to me and my predicament. SmokingCats is not the reason for damages to purchased products but is willing to pay out of pocket so that no one gets left behind.. most would NOT be so kind MOST companies simply state the following: “Once item is shipped we take zero responsibility for how the shipping company handles product.” For SmokingCat to take up a responsibility as such shows a true and genuine level of care and loyalty to purchase. Overall customer support response by TXT vs EMAIL may differ however I have always opted for the TXT option as it does state a faster response window. Never taking any longer than a day or two at best in my personal experience. Upon discovering any sort of break or possible damage to what you have paid for simply photograph said purchased item showing clearly which piece has been damaged and they kindly ship out a replacement item and pay out of their own pocket to do so! They also do not require that you send in the faulty piece before receiving a replacement item!! I can state with ease of mind that I personally have never had a bad experience with SmokingCats.
I ADORE the reward point system they have generously added! Providing amazing percentages on future purchases! Additionally it is very easy to find supported coupon codes through apps like “Checkmate” which provides even more of a discount. The overall browsing experience to the site is easy to navigate and has a beautiful user friendly interface, never have I struggled to navigate and ultimately find what best suits my smoking style. NEVER have I needed to rate an item poorly! Each that I have chosen has perfectly met my smoking needs, and often exceeds my expectations in terms of smoke-ability, durability, functionality, cloud performance and style! Never had a negative experience with SmokingCats. Should any of my purchases arrive broken/damaged I never find it very honest nor fair to poorly rate the item or the company as a whole based on the actions of the shipping company, instead I sought out direct customer support via TXT and was swiftly taken care of at no extra cost to my initial purchase. A resolution has always been entirely hassle free! Upon receiving said replacement for any damaged item I then review said purchased item honestly and ONLY EVER based on the ITEM ITSELF! Things such as cloud performance, durability and more. however I have NEVER blamed the company nor the item for how it was poorly mishandled by shippers whilst in transit. Proud to place down an overall rating of 5 stars!! If I could shoot yall a solid 10 stars I most certainly would! You all do amazing work, and have great hospitality. Don’t ever change!! ⭐️⭐️⭐️⭐️⭐️

REVEIW BY: Ahdesyn Anne

31 marzo 2025
Valutata 1 stelle su 5

Wack

I bought an item for about 12 bucks. I wanted it quick so paid another 12 for 1=3 day delivery. 7 days is the amount of time. That's longer than the free delivery. They didnt even create a shipping label until day 3. Package Didn't leave their town Until day 4. They just took that money put it in their pockets , and shipped with the free method anyways. Shady way to do business indeed. If they're going to just steal something as petty as 12 bucks what other shady stuff is going on. No recourse either.

5 febbraio 2025
Non scritta su invito
Logo di Smokingcats

Risposta di Smokingcats

We also offer free shipping on our website.

Customers who have ordered from us before know that Priority Mail is also available as an optional paid shipping method. However, we clearly state that Priority Mail is not guaranteed and shipping fees are not refundable.

When a customer chooses Priority Mail, we use that postage payment to purchase a Priority Mail label and ship the package with that service. After the package is accepted by USPS, delivery speed and tracking updates are up to the postal carrier. We cannot guarantee the delivery time because we do not own or control USPS.

Sometimes a package may be misplaced, scanned late, or not scanned at all until it actually arrives. These tracking issues are controlled by the carrier, not by us.

Since carrier delivery times can be unreliable, we leave Priority Mail as an option only. Customers may choose it if they prefer, but there is no delivery-time guarantee and no postage refund. Customers may also choose our free shipping option instead.

This information is clearly stated on our website before checkout.

Valutata 5 stelle su 5

Happy Customer

I’ve ordered from Smokingcats 3 or 4 times and every order has been satisfactory. One order had a broken item and I emailed them letting them know and incliuded a picture of the item. They sent me a replacement right away. I am very happy with the products and service they’ve provided.

8 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Received my Lil brown box just to find…

Received my Lil brown box just to find 4r5 outa 9 spiral 6 inch oil burners were striped of three spirals really disappointed

30 gennaio 2025
Non scritta su invito
Logo di Smokingcats

Risposta di Smokingcats

You are aware that we provide both email and text numbers for contact, and each product page clearly states that if you encounter any issues or receive a DOA item, you should contact us for a replacement or refund.

Valutata 1 stelle su 5

This website is a scam

This website is a scam. My order was in my state according to tracking number and now it is in California for days for whatever reason, and now it'is delayed due to weather! I want a refund but am told no so far. I should have known when i saw the word shopify.

8 gennaio 2025
Non scritta su invito
Logo di Smokingcats

Risposta di Smokingcats

Tracking indicates that the package is delayed due to weather conditions. Please understand that we do not control USPS operations, and blaming us for a delay caused by USPS due to bad weather is both unfair and unreasonable. If the package is confirmed lost, we are happy to reship it. However, since it’s a free shipping order and the tracking shows it’s still in transit as of today, the 8th, we kindly ask for your continued patience. Thank you for your understanding.
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9400111105502124613211

Tracking also shows its never been in Calfornia...

Valutata 4 stelle su 5

problem solved

They are problem solved and quick to help. I had ordered an item and it seemed like it wouldn't be delivered; local courier had lost package. After writing to smokingcats.com they immediately shipped the item again and it arrived days later to my apt bldg's mailroom. It was also packaged well and arrived in perfect condition. I will be ordering from here again.

15 dicembre 2024
Non scritta su invito

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