I was a customer of Smartest Energy for around a year and everything was fine until they announced significant price increases. I switched supplier in March because the new rates were becom... Leggi di più
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Scopri cosa dicono le persone
Just had a ECO scheme upgrade. My loft insulation was done, window vents added, new thermostat on radiators; a new smart hive thermostat and a new extractor in my kitchen. We had 5 work men working on... Leggi di più
L'azienda ha risposto
Fitters 1st class, on time, could tell they were fully professional. Went above and beyond my expectations when I requested a little change here, time wasn't an issue for them. Cleaned up the mess, ev... Leggi di più
Cannot give these workers enough stars…. 🤩 they did a First Installation Central Heating System in my 91 year old mother’s old Victorian house. They worked so hard and tidied up each day… the house w... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are approved ECO4 installers.
Informazioni di contatto
14 Warrington Street , OL6 6AS, Manchester, Regno Unito
- 01619899298
- enquiries@smartwayenergy.co.uk
- smartwayenergy.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 76% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very unprofessional
Very unprofessional, turning up without presenting their ID, nothing work uniform or a work van. Massive language barrier. Lack of communication from 'Karen'. Refused work to be completed as did not feel comfortable. And the engineers seems very pushy.

Risposta di Smartway Energy LTD
Ramazan fitted our new combi boiler…
Ramazan fitted our new combi boiler worked really hard very efficient , im pleased with result
Recommend 10/10
All jobs inc loft insulation, guys did a fantastic job, efficient and clean workers, really pleased customer 10/10 15th April 2025
Sabi was great- everything done to a…
Sabi was great- everything done to a high standard. Thank you!
10/10 was really helpful Tabrez the…
10/10 was really helpful Tabrez the manager was really kind to me and helpful would recommend this service 10/10
A class standard of work
Absolutely a pleasure to have in my home , kuldeep singh & his team were polite & left everything as they found it , so grateful for loft insulation & other smaller projects they did for me … can’t praise them enough for a great project completed.
Very good professional loft insulation…
Very good professional loft insulation work. All work neat and clean. I am very happy because very good work and all team nicely speak to everything what to do. Thanks to Smartway Energy LTD.
The work men where all very polite and…
The work men where all very polite and profession and explained every step fitting new gas pipes and cleaning as they went along brilliant service would highly recommend
Very polite and experienced and very…
Very polite and experienced and very clean. realy helpful .and very quick I would recommend. Them to anyone. And a big thankyou
Got fitted new boiler and loft…
Got fitted new boiler and loft insulation. New fan in bathroom and kitchen under ECO4 scheme by Smartway Energy. They are highly professional and explained everything prior and and after installation. Every thing was smooth from receiving call from Hannah then survey till Installation. Karen was in touch with me during installation. Highly recommended.
Cowboys.
Left me to freeze for 4 days in minus 4 temperatures, I suffer with arthritis an mobility issues, 3 holes in wall,, it's doesn't take 1 day to install heating system,, left my house like a bombsite, cudnt get to my bed as all furniture piled on my bed, all rubbish chucked in driveway,, toilet roll stuffed in a hole then cemented over 😳. Washing up bowl nicked also sweeping brush,, was told to find builder to finish off the shoddy work they had left me with, absolutely disgusting company, bunch of cowboys, except for Muhammed and his mate, who looked after me on the last day,,, this company doesn't deserve any stars at all. Never had anyone to come out an inspect the shit work that was done, before they left,,, one more thing to add, I didn't appreciate the so called boss harassing me to write a nice review, unbelievable, this company causes so much stress, it makes ppl ill. Fan fitted in bathroom on ceiling but no out pipe all moisture from the shower goes into the loft makin everything damp,, no vent in boiler cupboard,, will be contacting ofgem, trading standards this needs investigating,, I will be putting photos on of how I was left for 4 days, in freezing temperatures

Risposta di Smartway Energy LTD
Really bad workman ship
messy workman ship had to come back. Fans are super loud. The advert advertisements are not the same as what work is done. Missed first appointment due to break down on motorway

Risposta di Smartway Energy LTD
Thorough and efficient
Efficient and thorough from start to finish.
Escellent service
I cannot recommend this company enough! Excellent experience, polite and professional staff working with great pace.
Only took one week from initial contact…
Only took one week from initial contact to installation both teams of fitters were professional and competent and left everything clean and tidy . The guy who I think is the team manager called Tabi is friendly and efficient and I have no problem recommending this company
Let down on fitting date, no communication.
I was given a fitting date after going through the complex application process. They didn’t arrive. I phoned the company and they as told there had been a toad accident and they hadn’t been able to come. Two weeks later no communication, no new date. I am beginning to feel they are not genuine.

Risposta di Smartway Energy LTD
Smart energy
Smart energy
My mums boiler was old & & it was about time it was replaced, smart energy sent a surveyor after I responded to a Facebook advert
I was telephone by Karen in admin who arranged a heating surveyor to check where the old boiler is & make a plan if the new boiler can be fitted there & check where the radiators are & if my Mum needed loft insulation.
Karen rang me back & the gas safe fitters were arranged to come the next week.
They put sheets down on the carpets & not only were they very professional they were very polite you could see they took great care to do everything the job involved.
It’s an all day job so I stayed with my mum as she’s 80, bless her & I made sure she could sit & relax while the heating & hot water was off.
The loft insulation is really a nice job & a spanking new boiler with hand held display controller.
I recommend this awesome company who arrived on time & really lovely people. 10/10
Fitters 1st class
Fitters 1st class, on time, could tell they were fully professional. Went above and beyond my expectations when I requested a little change here, time wasn't an issue for them. Cleaned up the mess, even when it got late, no they did it. Contact with Smartway throughout the process of boiler and insulation fitting was constant and now even after completion ongoing, though there are no issues. So glad I chose this company
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