I was slightly skeptical, as the reviews were mixed but I decided to take a chance and hope for the best! I was blown away with what I received! My personalised puzzle was a way that I used to ask my... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I ordered a photo calendar and I’m delighted with it. The print quality is excellent, the colours are clear and vibrant, and the paper feels really sturdy. The online editor was easy to use and upload... Leggi di più
L'azienda ha risposto
Everything perfect, starting from booking, contact and event!!!! Well recommended!!! Definitely we will come back soon!!!
L'azienda ha risposto
Ordered a simple bowl as a small Christmas present on the 9th of December, paid extra for tracking and all that, and unfortunately it did not arrive. When you try to check the "tracking" system on the... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Smartphoto is one of the pioneers of digital photo printing. Over 4 million consumers are using our services in 14 European countries. Our intuitive web platform helps you share your pictures, and create stunning photo products. At the Smartphoto website you can easily upload and share your pictures, high quality photo product like prints, photo books, greeting cards, canvas or gifts, all at affordable prices. The digital photos are printed at one of the most advanced European laboratories on real, high-quality photographic paper. Smartphoto offers very competitive prices, allowing you to take advantage of the large number of photos processed daily at our laboratory.
Smartphoto advantages:
Scritti dall'azienda
- Our goal: 100% customer satisfaction guarantee on our products
- If you are unsatisfied with your ordered product you can make a new product for free. This is smartphoto´s unique smartpromise.
- smartbonus on all purchases
- Staying with us is rewarding! Every 3rd month we will sum up your total purchases at Smartphoto. Depending on your spending on Smartphoto you will receive a discount code that you can use to buy more products.
- smartservice - let us help you
- Experiencing Smartphoto´s world of photo products is easier than you think. But sometimes you need a little guidance: if you have questions about your order or need help with any of our products then our customer service is here to help. Welcome to Smartphoto!
Informazioni di contatto
3,8
Molto buono
271 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Did not deliver on time
I was guaranteed Christmas delivery when I ordered two days before the last date. However Christmas has come and my order has not.
15 dicembre 2023
Item has not arrived
15 dicembre 2023
Excellent service and quality.
12 dicembre 2023
With all the options out there...
Checked about 10 different custom phone case sites, Smartphoto had the best price, plenty of options for design, fast delivery and a great final product, 5 stars
11 dicembre 2023
I really loved my order
I really loved my order. I have no comment on how ye could be better because I had a great experience with you. Thank you
11 dicembre 2023
Still waiting for it to arrive.
7 dicembre 2023
Poor image quality
The image was printed with a dark shadow along one side which was not on the image provided or on the proof
4 dicembre 2023
I ordered a personalized pillow and it…
I ordered a personalized pillow and it came out fantastic and arrived on time very happy with the service provided.
4 dicembre 2023
Easy to order and quick delivery
17 novembre 2023
not great quality
27 novembre 2023
The package still hasn’t arrived
The package still hasn’t arrived - not the service advertised
21 novembre 2023
I was well impressed with the quality…
I was well impressed with the quality of the placemats. And the process to pick and decide what photos to use was very user friendly.
17 novembre 2023
not worth the money
very small fo the pricw.i chose a nice purple for the writing but it was so faded and small it was unreadble.not worth the money.lovely idea.could be great if executed correctly.was meant to be a christmas present but looks cheap and poor quality so wont be giving it
16 novembre 2023
Great quality and speedy delivery
13 novembre 2023
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Photo personalised woman's wallet
Absolutely love my photo personalised wallet.The pictures came out great,good quality..hope the wallet will last long time
7 novembre 2023
Risposta di Smartphoto
Hi Miriam
Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.
Warm regards
Zeinab @smartphoto
Review
Online portal was easy to use and the bookmark looks great.
Packaging was just a carboard envelope though, so the bookmark arrived a bit bent. I was able to correct it but maybe introduce some improved packaging for fragile items.
3 novembre 2023
Risposta di Smartphoto
Hi Kerrie
Thank you for your positive feedback.
We are sorry for this, but we are glad that you manage to sort them out and that you are satisfied with your products.
Warm regards
Zeinab @smartphoto
Risposta di Smartphoto
Hi Kerrie
Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.
Warm regards
Zeinab @smartphoto
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.