Slipsfromstock Recensioni 

303
•
TrustScore 3 su 5

3,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 1 stelle su 5

Customer service is shocking. We ordered a sample first and the brick slips looked perfect — a good mix of tones with red bricks included. However, when the full order arrived, over 60% of the brick... Leggi di più

Valutata 5 stelle su 5

From ordering to collection first class 300+ tiles not one broken, all uniform looked at other suppliers but chose these guys, fantastic, would certainly use again. no samples ordered pics where very... Leggi di più

Valutata 2 stelle su 5

Extremely expensive shipping and unnecessarily came on a pallet through separate haulage firm. Items were damaged on arrival (poorly packaged). Replacement items sent and these came through a differ... Leggi di più

Valutata 1 stelle su 5

Awful experience! We ordered a blended palette, but after waiting 15 days for delivery, they sent bricks that were all basically the same colour. Despite providing multiple photos clearly showing the... Leggi di più

Dettagli dell'azienda

  1. Produttore di mattoni
  2. Fornitore di materiali edili
  3. Negozio di tegole e piastrelle
  4. Produttore di tegole e piastrelle

Informazioni fornite da varie fonti esterne

The Uks Largest supplier of genuine Brick Slips, offering free Next day delivery on orders over 10m2, free samples, supplying the retail and trade markets, Discounts available for trade and commercial orders, We keep a full range of accessories including adhesives and mortars.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

303 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,0

Tutte le recensioni

(303)

1 recensione negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Extra delivery charge

I needed 2 extra bags of the grout/ mortar mix as I could not find a the coverage any where on the website.This lead to me getting g a £50 delivery charge.After spending hundreds of pounds on my previous order I thought this was very unreasonable.

2 novembre 2021
Logo di Slipsfromstock

Risposta di Slipsfromstock

Thank you for your review. I am sorry to hear you have had issues although the coverage for the mortar is stated in the product information section.

Valutata 1 stelle su 5
Logo di Slipsfromstock

Risposta di Slipsfromstock

Sorry about the inconvenience you have been caused. We had momentarily run out of stock of bricks down at our samples unit. This has now been rectified and we will be doing our best to catch up on our missed orders.

Valutata 1 stelle su 5

Still ain't received item

Still ain't received item. And haven't been given a date or any idea when it's coming

1 novembre 2021
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Risposta di Slipsfromstock

Hi Leon, sorry about any inconvenience caused. We received a lot of samples requests towards the end of October which lead to us running out of stock at our samples unit. We have now rectified this issue and again apologise for this.

Valutata 4 stelle su 5

Samples review

Ordered a few samples which never arrived.

*updated*
My sample eventually arrived, a nice big sample so you could see the full effect of the Brick. One point to consider is maybe to send the review request after the samples arrive not before 👍🏽

1 novembre 2021
Logo di Slipsfromstock

Risposta di Slipsfromstock

Demand for samples was extremely high which lead to us running out of stock of bricks at our samples unit. We offer our most sincere apologies for this and we have now rectified this issue.

Valutata 2 stelle su 5

Poor service

Product is of good quality, shame the same can't be said for customer service. I have been left short of bricks as multiple of the items delivered were broken and offered no resolve other than to pay for another crate and a hefty £50 delivery fee. I was however offered 5% off which would amass a total of £1 discount, ensure if you have any delivery issues that you report these immediately and apparently need to take a single image showing all breakages which is not reasonable. Also be very aware that the delivery is kerbside, meaning I had a 200kg package left outside my 2nd floor apartment at a high street address.

30 ottobre 2021
Valutata 1 stelle su 5

Poor customer service

I was really impressed when I visited their web site and discovered that i could get up to 4 samples for free, as it's much better seeing the product than just pictures on a computer screen, so I ordered 4.

They were very slow to arrive, and had a hand written note on the package saying "rest to follow". There were only 2 samples inside.

As I was ready to book my installation and just needed the slips, I sent them an email asking when the other two would be coming and whether when I placed an order the slips would be as slow to arrive as the samples, or were sent out faster because it was a paid for order. No response. I resent the email. No response. A week later and the other samples haven't arrived, so this morning I placed my main order with another company.

29 ottobre 2021
Non scritta su invito
Valutata 5 stelle su 5

Samples

Requested 2 samples of panels. I received them 3 or 4 days after requesting them .free p&P very satisfied with the service.

10 ottobre 2021
Valutata 5 stelle su 5

Fantastic company

Fantastic company, really nice product
Can't help you enough
Nathi is customer service I presume but can't be more helpful with your enquiries
Good customer focused company 👍

2 ottobre 2021
Valutata 5 stelle su 5

Slip brick sample

I thought I would only receive one slip brick, but I received 7 stuck on hardwood, which gives an even better indication of what they’d look like and the slight difference in colours. I am really pleased with how they would look and will definitely be ordering them, once we’re at that stage of needing them.

2 ottobre 2021

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